Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competively priced , quick delivery . Delivered as promised .”

Helpful Report

Posted 4 years ago

“Have been struggling to find a conference case big enough to hold my partner’s brochures that he gives out to clients. This is a perfect size. Good quality and a very good price. Highly recommend.”

Helpful Report

Posted 4 years ago

“Bought some pens through a repeat order. EPD still had my details on file, so it was easy to order. Delivery was made within two days. Excellent service.”

Helpful Report

Posted 4 years ago

“the item arrived nearly a week later than the date expected, tried to get in touch with seller with no response,very dissatisfied.”

Helpful Report

Posted 4 years ago

Hi Susan I am very sorry to hear that you were dissatisfied with the delivery of your order with us here at Executive Pens Direct. I have looked into this and I can see you ordered the Cross Fountain pen ink bottle on the 7th December. The Royal Mail tracking for your order is showing as delivered on the 9th December. I was wondering if you might have reviewed us instead of another company? Either way, I do hope you enjoy using your new ink and if you need anything at all please feel free to email or call us. Kind regards Andrew

Posted 4 years ago

“Amazing product, came earlier than expected and was a great experience. The package even came with an additional surprise free of charge, like a small packet of sweets. Great service.”

Helpful Report

Posted 4 years ago

“Excellent service will be buying again”

Helpful Report

Posted 4 years ago

“Gorgeous pen, beautifully engraved. Arrived quickly. My husband is going to love it.”

Helpful Report

Posted 4 years ago

“I ordered 30 personalised pens as gifts and reordered as the speed and ease of ordering was excellent the products themselves perfectly packaged. Arrived so so quickly.”

Helpful Report

Posted 4 years ago

Hello Tara, Thank you for your great review and order, I'll be sure to pass this onto our team who will be glad to hear you were so happy with the service and final product. We hope to be able to work together again in the future! Kind Regards, Emily

Posted 4 years ago

“Excellent service and rapid delivery”

Helpful Report

Posted 4 years ago

“speedy delivery and beautiful pen”

Helpful Report

Posted 4 years ago

“Very helpful and a speedy service! Would recommend and definately ue again :-)”

Helpful Report

Posted 4 years ago

“Excellent and friendly service with a kind, personal touch. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Very prompt delivery. Pleased with the quality of the pens and competitive pricing. Would recommend Executive Pens.”

Helpful Report

Posted 4 years ago

“Great customer service.”

Helpful Report

Posted 4 years ago

“Excellent service, speedy delivery, received exactly what I ordered, would definitely recommend”

Helpful Report

Posted 4 years ago

“Excellent service throughout - from the phone call made to purchase a pen my grandson had seen on line - to delivery a couple of days later. Very impressed. Grandson is delighted with the pen ( which reflects the London skyline that he enjoys so much on his trips to visit us from his home in Deebyshire! it was a special present for someone with a birthday the week before Christmas! Thank you.”

Helpful Report

Posted 4 years ago

Hello Michael, Thank you for your great review and order, we really appreciate this as a small business going through these strange times. What a lovely and thoughtful gift for your Grandson, it has such a special meaning behind it. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Excellent. Used twice for gifts and both times the service has been perfect”

Helpful Report

Posted 4 years ago

“Great quality, embossing looks great, quick delivery. My order has made the perfect gift for my father in-law who is super hard to buy for :)”

Helpful Report

Posted 4 years ago

“Beautiful pen. Exactly as described. Very swift service and delivery”

Helpful Report

Posted 4 years ago

“Lovely pen and fast service”

Helpful Report

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews