Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,325 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery”

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Posted 5 years ago

“Nice and neatly done. Quarries were promptly responded to. Would have given 6 or 7 stars..”

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Posted 5 years ago

“Pen was as expected and arrived shortly after ordering. Grandson was very impressed with it.”

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Posted 5 years ago

“Fantastic service, delivery was quicker than expected and great product”

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Posted 5 years ago

“Great choice of pens and excellent service. I was kept informed of my order status. They send fantastic discounts to email subscribers on a regular basis.”

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Posted 5 years ago

“It was easy to choose the pen I required. The inscription was good and the service was very efficient Thank you.”

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Posted 5 years ago

“A simple purchase of pencil rubber replacements for a rotring mechanical pencil. Web site was easy to use and find what was wanted and delivery was very fast with the product arriving well before the expected date. Such purchases should be straightforward but, unfortunately, with many they are not. This purchase was exactly what one wants. Thank you.”

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Posted 5 years ago

“I was very satisfied with the prompt service, the quality of the pens and the engraving.”

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Posted 5 years ago

“Prompt delivery I will buy from them again.”

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Posted 5 years ago

“Prompt delivery. Would use company again.”

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Posted 5 years ago

“Lovely pen, nice engraving, fast delivery. Great.”

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Posted 5 years ago

Good Morning Thank you for your 5 star review. We love to hear from our customers, both good experiences and bad as it helps us to keep improving our service and products. Have a great weekend. Kind regards Abby

Posted 5 years ago

“Pens were not of great quality, but hopefully useable, and also out of stock of multi pack refills”

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Posted 5 years ago

Hi Thank you for taking the time to leave us a review for the products you purchased. Every review is important to us to help us to improve our product offering. If you don't mind, could you possibly drop us an email to let us know if there was anything specifically wrong with the pen set you purchased. We can then pass the feedback onto Sheaffer Pens company. With regards to the out of stock items, I am very sorry about that. They have been out of stock since christmas with the supplier and unfortunately they aren't able to give us an exact date for them coming back into stock yet. We hope to have them back in stock next week. My colleague will drop you an email as soon as they arrive. If there is anything else we can do in the meantime, please don;t hestiate to contact us. We are always happy to help out. Kind regards Abby

Posted 5 years ago

“I am very pleased to say that we are very happy with our purchase. The team at executive pens gave fast response to all my enquiries and was able to produce and deliver our goods at the respected asking time. I personally had a very good experience with the company and will not hesitate to make future orders. Finally I would recommend this company. Thank you for a fast and reliable service.”

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Posted 5 years ago

Hi Jilla I am really pleased you are happy with your pens. We thought your company logo looked great on the pens you chose and hope your team did too. We love to work with companies like yourselves to create special personalised gifts. Thank you for your kind words, I have passed them on to my colleagues, who love to here from happy customers. If you need anything else in future please feel free to drop me an email. Have a great weekend. Kind regards Abby

Posted 5 years ago

“Ordered for a present ,engraving was brilliant,pen looks more expensive than it was. So pleased with my purchase and I would definitely recommend Executive Pens Direct.”

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Posted 5 years ago

Hi Christine It is lovely to hear from you. I am pleased to here that you were happy with your engraved pen and I hope the recipient loved it too. If you need anything else just let me know. Always happy to help. Have a great week. Kind regards Abby

Posted 5 years ago

“Came very quickly and very nice to write with. Thank you”

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Posted 5 years ago

“The emboss was placed in the middle when i placed the design at the end of the pen. And also, i realised the price is more expensive than the normal price of the pen.”

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Posted 5 years ago

Hi Nerika I am very sorry to hear you are not completely satisfied with your pen. I have taken a look through your order and can see you requested the engraving near the top of the barrel. I have spoken to our engraver and he has advised that this placement would have meant that when you posted the pen cap on the top of the pen, it would have covered half the text so wouldn't have been the optimal placing. He moved it along slightly so that the text would still be visible when you had the cap posted on the pen while writing with it. I hope this helps to alleviate any concerns you have, however please drop me an email or give me a call if there is anything else we can help with to rectify the situation for you. We would be happy to replace the pen if you would prefer. Once again I am sorry about any issues in this instance. Have a great weekend. Kind regards Abby

Posted 5 years ago

“Prompt cheap and easy to order stuff will recommend you to everyone!”

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Posted 5 years ago

“The pens I chose were delivered on time, nicely gift wrapped and were very nice quality.”

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Posted 5 years ago

“Absoloutley fantastic efficient fast service, the pen was fabulous, a great 16th bday pressie. Thank you”

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Posted 5 years ago

Hi, Thank you for taking the time to leave us a review. It is brilliant to hear you were happy with our service and products. It is always nice to hear from happy customers. I have passed on your thoughts to the team. Kind regards Abby

Posted 5 years ago

“They were brilliant! I bought the wrong refill and they refunded me “no questions asked”. I recommend them.”

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Posted 5 years ago

Hi David Thanks for the great feedback. We try to make it as easy as possible for our customers to return items as it is important for us that you guys are happy with our service. If you need help finding the correct refill, just give us a shout. We will do our best to help. Kind regards Abby

Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,325 reviews