Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable service. Well packed. Included a tiny sweet gift. Thanks!”

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Posted 4 years ago

“Quality pens and engraving and excellent customer service. Emily was really helpful and went above and beyond, I cannot thank her enough.”

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Posted 4 years ago

“Fast delivery, quality product.”

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Posted 4 years ago

“Pen arrived promptly and nicely wrapped as requested. As it is a Christmas present, recipient won’t be able to give me their verdict on quality etc for about 3 weeks!”

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Posted 4 years ago

“The engraving on the pens was lovely , super pleased very quick to arrive , Super store .x”

Executive Pens Direct 5 star review on 3rd December 2020

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Posted 4 years ago

Hi Susan, Thank you for your order and review, we really appreciate this now more than ever as a small business through these strange times. And a huge thank you for that wonderful photo, the pens looks great - good choice! If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Fantastic product at Fantastic prices will order again.”

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Posted 4 years ago

“Better late than never! I was delighted with my order, it came the day after ordering, beautifully packed and I am pleased with all the contents. I shall be ordering some more in due course. Thank you. Susie Brooke”

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Posted 4 years ago

Hello Susie, Thank you so much for your review and order, this means alot during these strange times as a small business. We are so glad your items arrived so quickly and that you are happy with them all! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Great pen and excellent customer service”

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Posted 4 years ago

“Excellent service and fast delivery”

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Posted 4 years ago

“Fantastic service and answered my questions quickly & clearly re engraving. Beautiful Parker London Edition pen. Definitely made the right choice 👍 will recommend & would buy again. Lovely touches with delivery”

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Posted 4 years ago

“Products as ordered and quick delivery”

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Posted 4 years ago

“Excellent service, quick delivery and a sweet little gift! Will be back for sure :)”

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Posted 4 years ago

“Great service, bought a lovely pen and had it personalised for a Christmas present. I am really pleased, the pen is lovely. Paid a great price in the sale and service was fast, would definitely recommend to others”

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Posted 4 years ago

Hello, Thank you for your review and order, we really appreicate this as a small business. Especially during these uncertain times. I'm glad to hear you managed to purchase some bits from our Cyber Weekend sale - perfect opportunity to buy some special Christmas gifts! You chose some lovely bits, we hope the receipents love them too. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Brilliant value for money, arrived ahead of schedule and very happy 😃”

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Posted 4 years ago

“Refills, while they have the same part number as the empty in my pen, don't work.”

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Posted 4 years ago

Good Morning Mark, I am very sorry to hear your Cross refills do not work for your pen. We are more than happy to replace the refills for you. I will email you direct now to find out a bit more and to make sure you have chosen the correct refills to fit your pen and if not help to find the correct refills. Please accept my apologies once again and we'll be in touch soon. Have a great day. Kind regards Exec Pens Team

Posted 4 years ago

“Great choice of product and amazing customer service. I got in touch with them prior to my order to ask if the logo I wanted fitted on the pen and the team were helpful throughout the whole process.”

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Posted 4 years ago

“Ordered Waterman pen, with inscription, as a gift for my wife's birthday. Exceeded all expectations. Outstanding and stylish quality. Beautiful calligraphy for the inscription. Gift wrapping enhanced the present giving experience. My wife delighted. Look no further if you want to give a pen as a gift.”

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Posted 4 years ago

“very quick delivery, not used the pencil yet as a Christmas present but very happy with service”

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Posted 4 years ago

“We were very happy with every aspect of our purchase! Quality good Quick despatch Quick delivery Costomer friendly contact Nice little touch with the thank you !!”

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Posted 4 years ago

“It was a gift for a friend, she was very happy for a such a nice gift, very good quality and excellent delivery.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews