Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,316 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly attentive staff Would definitely recommend”

Helpful Report

Posted 2 years ago

Good afternoon Duncan, Thank you very much for your 5-star review! We are glad that you had such a positive experience with us. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very good service. Website had an issue sending out confirmations, but when I rang my query was sorted promptly. Nice products too.”

Helpful Report

Posted 2 years ago

Good afternoon Nick, Thank you very much for your 5-star review! We are glad that you are happy with the service you received from us. We are very sorry that there was an issue with your order confirmation, but we are glad that we were able to resolve this quickly for you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service, easy ordering online and superfast postage”

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Posted 2 years ago

Good afternoon Derek, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that you found our online ordering process easy & that you are happy with the fast delivery of your order. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“A really classy pen from Executive Pens Direct. Displayed in a smart gift box. The price was amazing compared to other sites. Bought it as a 90th birthday gift. Very pleased.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your 5-star review! We are glad that you are happy with your pen order from us & with our prices. What a lovely birthday gift! We hope the recipient loves their new pen. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Super fast dispatch. Very pleased with my first purchase from Executive Pens Direct”

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Posted 2 years ago

Good afternoon Carole, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its fast dispatch. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very quick and efficient service and the products were as described”

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Posted 2 years ago

Good morning Gerard, Thank you so much for your 5-star review! We are so glad that you are happy with the service you received from us & with your new items. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Bought the Parker Sonnet for a Ruby Wedding present for hubby at end of March. It looks fabulous and sure he will love it, I know I would. The customer service was excellent.”

Helpful Report

Posted 2 years ago

Good morning Jackie, Thank you so much for your 5-star review! What a lovely present for your husband, congratulations on your ruby wedding anniversary. We are so pleased that you are happy with the service you received from us & with how your item looks. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service and quick delivery. The engraving on the pens was perfect. Very pleased”

Helpful Report

Posted 2 years ago

Good morning Liz, Thank you so much for your 5-star review! We are so glad that you are happy with the service you received from us & with the quick delivery of your order. It is great to hear that you are also pleased with our engraving work on your new pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very nice and elegant 🌟”

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Posted 2 years ago

Good morning Alia, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Good morning Irene, Thank you so much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Came quickly. Pretty pens and write nicely”

Helpful Report

Posted 2 years ago

Good morning Roz, Thank you so much for your 5-star review! We are so glad that you are happy with the quick delivery of your order from us. It is great to hear that you are pleased with your new pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Ordered Parker Jotter Pencil, with my initials, on 10th February, delivered to me on 12th February, 2022. Delighted with my purchase and the excellent standard of service.”

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Posted 2 years ago

Good afternoon John, Thank you for your 5-star review! We are glad to hear that you are happy with your order & with the excellent service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“We've used this company on a number of occasions and always a great service, with great staff to match both emails and phone”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your 5-star review! We very much appreciate you being a loyal customer & a frequent shopper with us. It always means a lot to us when our customers come back & order with us again. We are proud of our ability to provide excellent customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very fast delivery, lovely wrapping and beautiful engraving style of writing. Worth the 💰”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your 5-star review! We are pleased to hear that you are happy with the quick delivery of your order from us & with our gift wrapping service. We are glad that you are also happy with our engraving work. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“helpfull and speady service”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your 5-star review! We are glad to hear that you found our service to be helpful & speedy. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Good price for fountain pen cartridges and very quick delivery.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your 5-star review! We are very pleased to hear that you are happy with our prices & with the quick delivery of your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“The pen I ordered was a gift for my husband. It arrived in 2 days, beautifully packed - with some friendly sweeties inside the outer parcel! Before ordering, I spoke to a lady on the phone at Executive Pens Direct to get some advise. She was so friendly and lovely it really made the whole thing a pleasure. And my husband loves the pen! The price was considerably lower than other offers online, and the service and item were perfect, so I would definately recomend bying from Executive Pens Direct.”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! What a lovely gift idea for your husband. We are so pleased that he loves his new pen. We are glad that the little sweet treat is appreciated - we love adding them to our customers' orders! It is great to hear that our customer service team could be of help to you over the phone. Thank you for recommending us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I requested an order of 2 engraved pens to Executive pens Direct recently. I was amazed at their promptness in delivery of items. Both pens looked nice. I hope the recipients like them too. Thank you Executive Pens Direct.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your 5-star review! We are glad that you are happy with the prompt delivery of your order from us & with the items themselves. We also hope that the recipients like their new pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Fantastic company. Excellent products and customer service- I requested a special engraving on 2 pens. I received a very prompt reply and the pens arrived the next day, engraved beautifully. Thank you very much!”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your 5-star review! We are glad that you are happy with our products & with the service you received from us. It is great to hear that you are pleased with our engraving work as well. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service pen arrived on time would definitely recommend you to family and friends”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,316 reviews