Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and prompt delivery would definitely use again”

Helpful Report

Posted 1 year ago

Hi Trevor, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The products were exactly as expected, and the service was perfect.”

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Posted 1 year ago

Hi Nick, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego items and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I have receive the pen and use it one time and then didn’t work anymore”

Helpful Report

Posted 1 year ago

Hi Marius, Thank you for your order. I'm sorry to hear that your pen has stopped working. Now that we are aware of this issue, we will contact you via email to look into this for you. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Very happy with the items I ordered. They came on time and hassle free. Thank you”

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Posted 1 year ago

Hi Fatemeh, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami items and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Easy to order and quick delivery. Quality product.”

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Posted 1 year ago

Hi Carolyn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Fisher Space Bullet - Matte Black Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“An easy process to order on line. Plenty of updates and quick service. Product arrived on time and well presented. Couldn't ask fir a better service.”

Helpful Report

Posted 1 year ago

Hi James, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen and our service. Thank you also for your kind comments. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great service, great product, great price.”

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Posted 1 year ago

Hi John, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Rollerball & Fountain Pen Set and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The ink is fine, delivery was good Do you do Blotting Paper, or know where we could get some?”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Pens delivered within time stated and regular updates on progress of shipment. Best price I found on line that was in-stock and a good delivery time, arrived in time for me to complete my Christmas cards. Will definitely be ordering from you again.”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sakura Gelly Roll Stardust Gel Pens and our service. We look forward to receiving your next order :) Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Quick delivery. Well packaged. Reasonable prices.”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami items and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Lovely pen quick delivery and great prices”

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Posted 1 year ago

Hi Denise, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Premium Dark Espresso Chrome Trim Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I’ve had 2 pens off this company. Very efficient and quick service. I wouldn’t order an engraved pen from anyone else.”

Helpful Report

Posted 1 year ago

Hi Sue, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Originals Red Fountain Pens and our service. Thank you also for your kind comments. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Easy and quick. Thank you”

Helpful Report

Posted 1 year ago

Hi Rowena, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“An absolutely lovely shop - exactly what I'd been looking for all my life! I adore pens in all their diversity, from the cheap and colourful to the unique Lego pieces! Thank you for this shop, and its array and quick shipment! Will definitely buy from here again.”

Helpful Report

Posted 1 year ago

Hi Amie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Thank you for such wonderful feedback and we look forward to hearing from you again in the future. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Quick and easy ordering with a good range of pens and stationery at attractive prices.”

Helpful Report

Posted 1 year ago

Hi Jean-Yves, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Pen came quickly and exactly as described”

Helpful Report

Posted 1 year ago

Hi Adrian, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Gun Metal Monochrome Rollerball Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“The service this company offers is second to none. The item I ordered was temporarily out of stock. I was contacted straight away and kept up to date all the way to delivery.”

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Posted 1 year ago

“Can't fault the quick and efficient service and I'm certain the pencils will be a hit with the recipient. Never used Executive Pens Direct before but will again in future.”

Helpful Report

Posted 1 year ago

Hi June, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Derwent Lightfast Colouring Pencils - Set of 12 and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Looks good but it is a Christmas present so not tried yet. Hope granddaughter will like it.”

Helpful Report

Posted 1 year ago

Hi Jo, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Rollerball Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I placed an order for twelve pens and wanted them engraved. The web page did not gove me this option so I sent an email via their "contact us" address. Only to receive an email 3 days later stating that the email had not been recognised. The pens arrived the next day not engraved so I have to say pretty disappointed with my order.”

Helpful Report

Posted 1 year ago

Hi Julian I am very sorry you have experienced any issues or confusion with our website. Our website is designed so that it is very easy to add your personalisation details during your ordering, however if you have missed this then no problem, we can definitely help by organising your return of the non engraved pens and having them engraved. I will liaise with my colleague who will be in touch to organise this asap for you. Apologies again for any issues. Kind regards Andrew Exec Pens Team

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,363 reviews