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Executive Pens Direct Reviews

4.9 Rating 3,323 Reviews
98 %
of reviewers recommend Executive Pens Direct
4.9
Based on 3,323 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Executive Pens Direct Reviews

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Beautiful pen - excellent quality. Perfect service
Helpful Report
Posted 4 years ago
Needed refills for my Fisher Space Pen. They had just what I wanted in stock. Good post purchase communication and my items arrived very quickly. Great price, great experience. Totally recommended!
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Posted 4 years ago
Order arrived significantly quicker than expected, and I liked that there was a handwritten note in there, it made it feel more personal. Would order again!
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Posted 4 years ago
Excellent service. I ordered a refill for an obscure make of pen and within 48 hours I received it. Would certainly recommend this company.
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Posted 4 years ago
Absolutely excellent company... top quality product... clear accurate engraving.. wonderful communication on a personal level and supa fast.... I actually was so pleased and impressed I phoned the company to thank them... first class... well done...
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Posted 4 years ago
Good Morning Jeannie Thank you so much for taking the time to call us and thank us for our service. We are delighted that you were happy with both the Waterman pen and our customer service. I will be passing your thanks on the the full team. Its brilliant to hear from all our customers and we will keep doing our best to make all customers as happy as you are with your purchase. Have a great week. Kind regards Abby
Posted 4 years ago
The Parker pen ordered arrived promptly, well packaged and wrapped.
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Posted 4 years ago
Very pleased, great quality and well made and a very speedy delivery. Highly recommend this company and its products.
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Posted 4 years ago
Delivered exactly as promised. Gift wrapped beautifully. Engraving was correct and well done too. Very happy with my purchase and my husband loves the smooth writing of his gift. Nice overall quality pen. Would buy again
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Posted 4 years ago
Hi Marie Thank you so much for your feedback. I am pleased to hear you loved our giftwrapping and the engraving. I will pass your feedback on to our engraving and order processing team, they love to hear from our customers. Have a great day. Kind regards Abby
Posted 4 years ago
Lovely product, engraved as asked, delivered as promised. No complaints. Would use again, definitely.
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Posted 4 years ago
Hi Many thanks for your great feedback. Let me know if you need any further help or advice, and I will be happy to help. Kind regards Ann Marie
Posted 4 years ago
Very pleased with the pens & engraving and also the service was excellent. I would definitely recommend.
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Posted 4 years ago
Thanks for your great feedback, we always try our best to give brilliant customer service, so it is great to hear we are doing things right. Have a great weekend Kind regards Abby
Posted 4 years ago
I bought two pens for presents. I liked the pens and packaging, however I wanted to mention my personal review that I thought the inscriptions were too feint and didn’t really show up.
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Posted 4 years ago
Hi Sue Thanks for the positive feedback, we use all feedback to continue to improve our service and products. Its great to hear you liked the pens and I hope your recipients love them too. With regards to the engraving, we walk a fine line with trying to give a complimentary finish on the pens without being too ostentatious, as we understand every customer is different and has different requirements and expectations; some like really bright engraving, others prefer a more subtle effect. We can adjust the size of the text etc, and the engravers try to use best judgement to make sure the engraving size and font style suit each particular pen. I will make sure to mention your feedback to the team so they have all available information when engraving. Thanks again for taking the time to provide your feedback. If you need anything else in future please don't hesitate to contact us, we are always happy to help and we can advise on different pen materials and how they engrave. Have a brilliant weekend. Kind regards Andrew
Posted 4 years ago
Fantastic service speedy delivery - Spot on.
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Posted 4 years ago
Hi Fred Nice to hear from you. It's great to hear you're happy with our service and delivery speed. If you need anything else just ask. Kind regards The Exec Pens Team
Posted 4 years ago
Super swift service. Thanks for the Rapidograph ink cartridges
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Posted 4 years ago
Hi Andrew Many thanks for the great review. Let me know if you need anything else. Enjoy your weekend. Kind regards The Exec Pens Team
Posted 4 years ago
Lot of choice, arrived in time, well packaged
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Posted 4 years ago
Hi Maggie Thanks for taking the time to leave us feedback. If you need anything else just let us know. Kind regards The Exec Pens Team
Posted 4 years ago
Lovely pen, I was impressed. Good quality, good price. 4.5 out of 5. Definitely order from these guys again.
Helpful Report
Posted 4 years ago
Hi Angela Thanks for taking the time to leave us great feedback. If there is anything we could have done to turn that 4.5 stars into 5 stars, please don't hesitate to let us know, and we will try and get it right next time. Have a great weekend. Kind regards Abby
Posted 4 years ago
Ordered Friday , arrived Tuesday morning , great service , super set , engraving great . Just for my sons Graduation .
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Posted 4 years ago
Hi Graeme Many thanks for the great review. The Parker Jotter Pens are very popular and everybody knows them. It's great to hear they were well received and I hope your son loves using them for years to come. Kind regards Abby
Posted 4 years ago
Great website, easy to use. Pen is fantastic, use it everyday at work, so nice to write with. Engraving was top notch too. Would recommend. Fast, secure delivery also.
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Posted 4 years ago
Good Morning Stephen We're pleased you are happy with your new pen. I'm sure you will have many years of use with a Waterman pen. Have a great weekend. Kind regards Abby
Posted 4 years ago
After looking in various stationary stores, I got just what I wanted.
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Posted 5 years ago
Good Service. Order arrived quickly.
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Posted 5 years ago
amazing notebooks - perfect engraving
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Posted 5 years ago
Executive Pens Direct is rated 4.9 based on 3,323 reviews