Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our third pen from Executive Pens Direct. Everything went smoothly and shipping was fast. If only our employees would stop retiring!”

Helpful Report

Posted 6 months ago

Hi Sarah, Thank you so much for taking the time to rate us 5 Stars. It's great to hear that everything went smoothly with your order and your parcel arrived in good time. Our aim is to provide efficient and reliable service to ensure our customers have a hassle-free experience. We are delighted to have been your go-to choice for all you recent pen purchases, and hope to hear from you again soon. If you need anything else just drop us a message and we'll be happy to help. Have a lovely week Kind regards Andrew Exec Pens Team

Posted 5 months ago

“Another perfect order by Executive Pens Direct! Great prices, speedy delivery and good quality products. They’re literally the only place I buy my Legami pens and refills from. Thanks again!”

Helpful Report

Posted 6 months ago

Hi Natalie, Thank you very much for your latest order and 5 star review! We are glad to hear that you are happy with your Legami items and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Pen was delivered on time as advised. This item was required for a birthday gift as per the inscription, which was accepted and liked by the recipient. I also was satisfied with my purchase. Thankyou.”

Helpful Report

Posted 6 months ago

Hi Julia, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Ballpoint Pen and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“I do apologize but I'll write in my language. Ho avuto la necessità di avere informazioni dettagliate prima di effettuare l'ordine e loro sono stati prontissimi ed esaustivi nella risposta fino addirittura a inviarmi un'immagine di come sarebbe stato il risultato finale. Dopo aver effettuato l'ordine ho avuto ancora bisogno di chiarimenti e anche in quell'occasione sono stati eccellenti. Ovviamente il lavoro fatto è stato anch'esso eccellente e l'oggetto è risultato graditissimo. Non posso che consigliare questa stimatissima ditta, sono garanzia di un eccellente risultato e altrettanta attenzione per il cliente.”

Helpful Report

Posted 6 months ago

Hi Luigi, Thank you very much for your amazing review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel and Chrome Trim Ballpoint Pen and our service. We really appreciate your kind feedback, we hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Since this was a shipment to U.S., I didn't expect such fast shipping and delivery ... it was above and beyond my expectations! The nib was packaged well and arrived in perfect condition.”

Helpful Report

Posted 6 months ago

Hi Elizabeth, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Schmidt Gold-Plated FH241 Fountain Pen Nibs and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“I was pleased how easily my gift of a Pen for a friend arrived in a timely manner and I was kept informed every step of the way as to its progress. My friend was delighted.”

Helpful Report

Posted 6 months ago

Hi Margaret, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

“Lovely pen .Keep up to date with a phone call on progress of delivery. Very happy customer 😀”

Helpful Report

Posted 6 months ago

Hi Alan, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen and our service. We really appreciate your kind feedback, we hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Excellent service. Prompt and fast.”

Helpful Report

Posted 6 months ago

Hi Edward, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Cross Medium Ballpoint Pen Refill and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Excellent pens, great service and speedy delivery. Love the two pens I bought, one for home and one ( the more dynamic looking one!) for work.”

Helpful Report

Posted 6 months ago

Hi Graham, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Rollerball Pens and our service. We really appreciate your kind feedback and enjoy your new pens. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“excellent and prompt service.”

Helpful Report

Posted 6 months ago

Hi James, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Sheaffer Fountain Pen Ink Cartridges and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“I bought this as a gift for a man it is stylish and ergonomic not fussy”

Helpful Report

Posted 6 months ago

Hi Shelagh, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with the Parker IM Black Gold Finish Trim Rollerball Pen and our service. We really hope your friend loved it too. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Excellent workmanship”

Helpful Report

Posted 6 months ago

Hi Carly, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Fude pen arrively safely. Excellent product. As a lefthander, I found the bent nib lent itself well for 'brush' calligraphy and sketching.”

Helpful Report

Posted 6 months ago

Hi D, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Noodler's #41 Brown Ink and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“The pen is very good quality, good engraving and smartly wrapped, however arrived with an empty ink cartridge, which is disappointing”

Helpful Report

Posted 6 months ago

Hi Thomas, Thank you so much for taking the time to leave us your positive feedback! It's great to know that our efforts in providing exceptional customer service have made a positive impact on your experience with us. Regarding the empty ink refill, Cross ballpoint pens are provided with refills as standard and should work out of the box. However they do come with a small wax seal over the end of the nib which you just need to peel off. This is there to prevent the refill drying out during storage in the warehouse so that it arrives to you in perfect working order. Should you ever need any assistance in the future, please don't hesitate to reach out. Our friendly team is always here to help and assist you in any way we can. Thank you once again for choosing Executive Pens Direct. Best regards, Andrew Executive Pens Direct Team

Posted 6 months ago

“Great service from Executive Pens. They have an amazing selection of pens etc on their website, I would highly recommend them”

Helpful Report

Posted 6 months ago

Hi Irene, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your 12 Pack Parker Compatible HB Leads and our service We really appreciate your kind feedback and recommendation. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Gift for a colleague who loved it! Great quality, prompt delivery. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 6 months ago

Hi Ben, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with the Stainless Steel Parker Jotter Ballpoint Pen and Pencil Set and that your colleague loved it. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“It was the first time I’d ordered from Executive Pens Direct and I am very happy with the service. It was easy to order what I needed from the website and my order arrived quite quickly. I’m really happy with everything.”

Helpful Report

Posted 6 months ago

Hi Janet, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Sheaffer Ink Cartridges For VFM Fountain Pens and that your first experience with us was such a positive one. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“I brought this pen for a birthday present the engraving was beautiful, and delivery was fast and packing was perfect.the recipient was thrilled with his gift.”

Helpful Report

Posted 7 months ago

Hi Yvonne, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Parker order and our service and that the recipient loved their new Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Thank you for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 7 months ago

“The cartridge for my Cross pen arrived very swiftly by Royal Mail.”

Helpful Report

Posted 7 months ago

Hi Janet, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Cross Rollerball Pen Refill and our service. Thank you for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 7 months ago

“We have used Executive pens a couple of times. Icredibly friendly and helpful. I would highly recommend.”

Helpful Report

Posted 7 months ago

Hi Phil, Thank you very much for your latest order and 5 star review! We are glad to hear that you are happy with your 50 x Parker IM Matte Blue Chrome Trim Rollerball Pen and our service. Thank you for your kind feedback and recommendation. Kind Regards Louisa Executive Pens Direct

Posted 7 months ago

Executive Pens Direct is rated 4.9 based on 3,363 reviews