Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.90

4.9 Rating 3,292 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pen arrived on time and looked better than the digital rendering of the pen on the website! The recipient is pleased”

Helpful Report

Posted 7 months ago

Hi Kevin, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Thanks again, Louisa Executive Pens Direct

Posted 7 months ago

“Everything about my buying experience with Executive Pens was excellent. The items were a good price, packaged securely and sent quickly. I'd definitely shop with them again!”

Helpful Report

Posted 7 months ago

Hi Angela, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your new Lamy items and that your experience using Executive Pens Direct was such a positive one. Thanks again, Louisa Executive Pens Direct

Posted 7 months ago

“Excellent fast service. Good communication on shipping progress.”

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Posted 7 months ago

Hi James, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your new Waterman Hemisphere Ballpoint Pen with Gold Trim and our fast, reliable service. Thanks again, Louisa Executive Pens Direct

Posted 7 months ago

“Excellent quality for a great price”

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Posted 7 months ago

Hi Erica, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Pens and our very competitive prices. Thanks again, Louisa Executive Pens Direct

Posted 7 months ago

“I would like to give a better score: The pens are good value, write well, and the service excellent. However, one of the pens doesn't write consistently and I have to stop and shake the ink down . I have to store it upside down to ensure the ink keeps flowing”

Helpful Report

Posted 7 months ago

Hi Carolyn Thank you so much for taking the time to share your valuable feedback about your recent experience with Executive Pens Direct. We truly appreciate the feedback like you who take the time to let us know how we're doing. We're delighted to hear that our service impressed you. Of course we'd love to find out more about the issue you are having with your pen. I can see you purchased a fine nib Platinum fountain pen which should work first time, every time, being such as trusted brand. I'll get one of my colleagues to contact you directly to replace the pen that is damaged free of charge. Hopefully this is just a one off and you can get back to using your fountain pens problem free. Should you ever need any further assistance or have any questions, please don't hesitate to reach out. Our team is always here to help. Thank you again for your kind words and for choosing Executive Pens Direct. We are truly grateful for your support. Kind regards, Andrew Executive Pens Direct

Posted 7 months ago

“The bottle of ink I ordered was well packadged. Very happy with the quality od the ink. Thank you.”

Helpful Report

Posted 7 months ago

Hi Hisako, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Noodler's #41 Brown Ink, it is certainly a popular brand and of lovely quality. Thanks again, Louisa Executive Pens Direct

Posted 7 months ago

“Ordered a. Lego pencil set for my Grandson. they arrived quickly and he was delighted with them.”

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Posted 7 months ago

Hi Heather, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your experience using Executive Pens Direct and that your Grandson loves his new Minifigure Lego Pencil Set. Kind Regards Louisa Executive Pens Direct

Posted 7 months ago

“Excellent service from this company, fast, efficient and helpful. What more can I say. I wouldn't hesitate to recommend them”

Helpful Report

Posted 8 months ago

Hi Neil, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Ingenuity Black Chrome Trim Ballpoint Pen and our service. We appreciate your kind recommendation and hope to serve you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Excellent-would highly recommend!”

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Posted 8 months ago

Hi Wendy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Bailey Light Polished Blue Resin Rollerball Pen and our service. We appreciate your kind recommendation and hope to serve you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Excellent service as usual. Quick delivery and well packaged. An excellent company to deal with”

Helpful Report

Posted 8 months ago

Hi James, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco Flap Pouch for 3 Sport Pens and our service. We appreciate your kind feedback and your continued loyal custom :) We look forward to serving you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Delivery as expected, thank you! Also found a great deal on a pen I'd been looking for for ages so will definitely be a returning customer.”

Helpful Report

Posted 8 months ago

Hi Davina, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your BENU Minima Opal Dust Fountain Pen and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. We look forward to serving you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“This Company offers an excellent and efficient mail order service especially for pen sundries, the staff are very helpful; orders are delivered promptly.”

Helpful Report

Posted 8 months ago

Hi Charles, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Noodler's Baystate 3oz Blue Ink and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Bought a Schneider cartridge pen. Writes very smooth and refillable. Purchase was very straightforward and delivery quick. Will buy again.”

Helpful Report

Posted 8 months ago

Hi Sam, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Schneider Voice Cartridge Jungle Orange Rollerball Pen and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. We look forward to serving you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Low tariffs for free postage. Good prices and large array of fine products”

Helpful Report

Posted 8 months ago

Hi Derek, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your purchases and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Bought pens for my sons 50th birthday present excellent ..”

Helpful Report

Posted 8 months ago

Hi Ronald, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel Gold Trim Ballpoint & Rollerball Pen Set and our service. We hope your Son loves his new pen. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Once again great service! I’ve bought from this company several times now and have always received outstanding quality items, at hard to beat prices, well packaged and arriving in good time. Happy customer here 😊”

Helpful Report

Posted 8 months ago

Hi Mel, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco COLLECTION Toyama Teal Fountain Pen, accessories and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. Thank you for your continued, loyal custom! Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“Superb service, would definitely recommend.”

Helpful Report

Posted 8 months ago

Hi Jane, Thank you so much for your 5-star review of Executive Pens Direct! Your feedback means a lot to us and helps us to improve. We are glad to hear that you found our service excellent and would recommend us. Providing excellent service is our top priority, and we are delighted that we could meet your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. Kind regards, Andrew Executive Pens Direct

Posted 8 months ago

“I ordered 2 Shaeffer Ballpoint refills, unfortunately although they were delivered quickly one of the refills was for a rollerball refill rather than the ballpoint refill stated on the packaging. I emailed to explain the problem (including pictures) and you responded quickly stating that you would replace the item when you had stock replacement. Within a few days I receieved a replacement refill. Thank you very much for the excellent service.”

Helpful Report

Posted 8 months ago

Hi Malcolm, Thank you so much for your kind words and fantastic 5-star rating of Executive Pens Direct! We greatly appreciate your feedback and support. We are sincerely sorry for the mix-up with your Sheaffer Ballpoint refills but we are thrilled to hear that our customer service team was able to assist you promptly. Thank you for seeing the funny side - it's very unusual for the manufacturer to incorrectly box their products, but it can and does sometimes happen unfortunately. Once again, thank you for recognising our efforts in providing excellent service. Kind regards, Andrew Executive Pens Direct

Posted 8 months ago

“Pen arrived in a reasonable time with correct engraving and looks fine. However, as it is for a gift it is hard to say more...”

Helpful Report

Posted 8 months ago

Hi Jill, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

“I received what I wanted and very quickly. So thank you”

Helpful Report

Posted 8 months ago

Hi James, Thank you very much for your orders with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Bottled Ink and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 8 months ago

Executive Pens Direct is rated 4.9 based on 3,292 reviews