Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,370 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was top class and the personalised note was welcomed! There was an issue with the actual product however: the stitching for the inside pocket came apart almost immediately. At the risk of of it ending it up in a landfil which often can happens at the of returns processes I super glued the seem back together and it functions just fine :)”

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Posted 5 years ago

“What a timely, professional service. The pen I ordered, a calligraphy pen, was well presented, good quality and reasonable cost. It was well received and I will definitely use you again.”

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Posted 5 years ago

“Friendly and courteous customer service”

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Posted 5 years ago

“Very happy with my purchase, Lovely engraved pen fantastic price for quality pen , beautifully wrapped, Quick delivery and I even received a little bag of sweeties . Thank you very much will definitely recommend to friends and family.”

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Posted 5 years ago

“Very helpful & fast delivery”

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Posted 5 years ago

“Item fitted beautifully, no leaks, works well and was delivered promptly will buy from these people again.”

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Posted 5 years ago

“Very happy with my purchase. Will definitely buy again”

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Posted 5 years ago

“The service I received was exemplary and the refill arrived by post the following morning,”

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Posted 5 years ago

“Placed order on line , easy to understand. Inscription was very well done ,exactly as requested. The pen was delivered within 24 to 36 hours . Excellent service I would highly recommend this company .”

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Posted 5 years ago

“I was delighted with my purchase of the inscribed pen. The inscrption was done perfectly and made a brilliant present for my brother. It was delivered on time and I have nothing but praise for your product and your companies efficiancy. Thank you.”

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Posted 5 years ago

“Very good service, I liked the personal touch with the thank you card. Delivery was very quick. I will be using them again.”

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Posted 5 years ago

“Excellent service. Rapid turn around, good quality item, bought as present, recipient delighted.”

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Posted 5 years ago

“Very good service and fast delivery.”

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Posted 5 years ago

“Excellent service . Very prompt delivery.Just what I wanted”

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Posted 5 years ago

“thank u i lv it”

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Posted 5 years ago

“Excellent service. Delivery quicker than stated and engraving good quality.”

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Posted 5 years ago

“Great service and the engraved pen looks lovely .. my Dad loved it!”

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Posted 5 years ago

“Arrived quickly and engraving was as I had quoted lovely pen too Only disappointment was the box it was made clear how it would be presented and it has come in a cardboard presentation box not special enough for a gift”

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Posted 5 years ago

Hi Jayne, Thanks you for taking the time to leave us feedback. I am glad the pen was well received and I totally understand regarding the gift box. Parker spend a lot of time changing and redesigning their gift boxes, they trial lots of new packaging, and the recent change to a smaller gift box has come as a surprise given that they have improved the pen quality overall. We think it may be due to more environmental awareness by larger companies, trying to reduce their carbon footprint, which we do see as a positive. Unfortunately we have no control over the packaging changes. They are Parker decisions, however we do give them feedback on how our customers receive them, so I will relay your thoughts to our Parker account manager. I hope this helps explain a bit about the Parker packaging. If you need any more info or assistance please don't hesitate to contact us. Have a great weekend. Kind regards Abby

Posted 5 years ago

“Good service but the Parker ballpen extra fine refills were messy.”

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Posted 5 years ago

Hi Rick Thanks for the feedback. Please accept our apologies that the refills you received had an issue, we will contact you directly and get those replaced no problem. Apologies again. Kind regards Abby

Posted 5 years ago

“Excellent very quick service and fab quality. Highly recommend”

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Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,370 reviews