Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,369 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered this pen for my husband's birthday and was absolutely delighted with it. It had arrived as I asked already gift wrapped, classy, and the pen itself was distinctive with a good weight to it, just right for a man. He was very, very pleased with his present. Thank you.”

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Posted 7 years ago

“I have ordered from them before and always been very pleased with their service. The staff are very friendly and helpful. The engraving on the pens always looks nice. The delivery is very fast. Overall an excellent service.”

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Posted 7 years ago

“Good quality item - speedily delivered.”

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Posted 7 years ago

Hi David, Many thanks for your positive review of our services. Great to hear, if you need any more help please let us know,always happy to help. Kind regards Abby

Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent items lovely presentation box thank you.”

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Posted 7 years ago

“It was very quick and easy to choose the pen, write the inscription and choose the font. I could pay by PayPal, which is safe and easy too. The only problem was I tried a few times to do this transaction using an Android smart phone, which wouldn't work, so as a last resort used my home computer, which did. The pen was delivered quicker than I was expecting and I was very pleased with it. Thankyou”

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Posted 7 years ago

Hi Belinda, Thank you for your great review, I am pleased you were happy with our service and your engraved pen. We are always looking to improve our service, and I have raised the issue you had with Paypal on your Android, with my team. Hopefully it will no longer be an issue. Kind regards Abby

Posted 7 years ago

“My order was processed quickly and delivered in no time at all. Excellent value, service and a quality product. I will be placing orders here in future and would recommend them to anyone.”

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Posted 7 years ago

Hi Martin, Thank you for your feedback. I am pleased you are happy with the service and your item. If you need any help with future orders, please don't hesitate to contact us. Kind regards Abby

Posted 7 years ago

“Delivery was on time and order was as asked for. Good service.”

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Posted 7 years ago

Hi, Thank you for leaving us feedback. We listen to every review and if there are any ways at all we can improve, we love to hear about them as it enables us to improve our service for others. If you need any more help please don't hesitate to contact us. Best regards Abby

Posted 7 years ago

“Very efficient. The web site was very clear and it was easy to order. Very prompt delivery. Did what kit said on the tin!”

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Posted 7 years ago

“Quality product and engraving with quick delivery”

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Posted 7 years ago

“I was delighted with the quality of the engraving and of the pens and with the promptness of delivery.”

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Posted 7 years ago

“Order was delivered quickly and the products were great quality”

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Posted 7 years ago

“Fast delivery, good service. Will buy again. Thank you.”

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Posted 7 years ago

“Arrived on time and engraved well on the pen”

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Posted 7 years ago

“Good quality purchase & quick delivery and a good price.a happy customer”

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Posted 7 years ago

“The pen itself was exactly what I hoped for,beautifully presented. What stood out even more for me was the service I received. I had ordered the pen as a Christmas gift and Elizabeth went over and above to ensure the pen was with me on time for Christmas Day. She liaised with suppliers to hurry the order,kept me informed daily by email of progress and arranged special delivery with Royal Mail. This she did without prompt from me and with a lovely attitude.”

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Posted 7 years ago

“I ordered a Parker roller ball pen and had it engraved for my Sons Birthday- the order was very promptly delivered, well packaged and the engraving looked very good. My Son was well pleased with the pen. Very happy with the service.”

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Posted 7 years ago

“Excellent refills”

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Posted 7 years ago

“Excellent service and good value.”

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Posted 7 years ago

“I ordered the Parker pen to give as a gift and was very pleased with the pen which looked better than on the website. I was particularly pleased with the engraving, it was done really well. The recipient was also very pleased with it”

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Posted 7 years ago

Executive Pens Direct is rated 4.9 based on 3,369 reviews