Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Schneider cartridge pen. Writes very smooth and refillable. Purchase was very straightforward and delivery quick. Will buy again.”

Helpful Report

Posted 9 months ago

Hi Sam, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Schneider Voice Cartridge Jungle Orange Rollerball Pen and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. We look forward to serving you again in the future. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Low tariffs for free postage. Good prices and large array of fine products”

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Posted 9 months ago

Hi Derek, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your purchases and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Bought pens for my sons 50th birthday present excellent ..”

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Posted 9 months ago

Hi Ronald, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel Gold Trim Ballpoint & Rollerball Pen Set and our service. We hope your Son loves his new pen. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Once again great service! I’ve bought from this company several times now and have always received outstanding quality items, at hard to beat prices, well packaged and arriving in good time. Happy customer here 😊”

Helpful Report

Posted 9 months ago

Hi Mel, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco COLLECTION Toyama Teal Fountain Pen, accessories and our service. We appreciate your kind feedback and are thrilled your experience with us was such a positive one. Thank you for your continued, loyal custom! Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Superb service, would definitely recommend.”

Helpful Report

Posted 9 months ago

Hi Jane, Thank you so much for your 5-star review of Executive Pens Direct! Your feedback means a lot to us and helps us to improve. We are glad to hear that you found our service excellent and would recommend us. Providing excellent service is our top priority, and we are delighted that we could meet your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. Kind regards, Andrew Executive Pens Direct

Posted 9 months ago

“I ordered 2 Shaeffer Ballpoint refills, unfortunately although they were delivered quickly one of the refills was for a rollerball refill rather than the ballpoint refill stated on the packaging. I emailed to explain the problem (including pictures) and you responded quickly stating that you would replace the item when you had stock replacement. Within a few days I receieved a replacement refill. Thank you very much for the excellent service.”

Helpful Report

Posted 9 months ago

Hi Malcolm, Thank you so much for your kind words and fantastic 5-star rating of Executive Pens Direct! We greatly appreciate your feedback and support. We are sincerely sorry for the mix-up with your Sheaffer Ballpoint refills but we are thrilled to hear that our customer service team was able to assist you promptly. Thank you for seeing the funny side - it's very unusual for the manufacturer to incorrectly box their products, but it can and does sometimes happen unfortunately. Once again, thank you for recognising our efforts in providing excellent service. Kind regards, Andrew Executive Pens Direct

Posted 9 months ago

“Pen arrived in a reasonable time with correct engraving and looks fine. However, as it is for a gift it is hard to say more...”

Helpful Report

Posted 9 months ago

Hi Jill, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“I received what I wanted and very quickly. So thank you”

Helpful Report

Posted 9 months ago

Hi James, Thank you very much for your orders with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Bottled Ink and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Fantastic pens. Very quick delivery”

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Posted 9 months ago

Hi Nancy, Thank you very much for your orders with us & for your 5 star review! We are glad to hear that you are happy with your Lamy AL-Star Ballpint Pens and our service. We really appreciate your kind feedback. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Really happy with the customer service - I placed four separate orders within a short time and even after changing my mind about one of the models, they were so helpful and resolved everything for me. E-mails were replied to on the same day and the package arrived safely and well packaged. The pens I knew would be lovely and the pen holder that was recommended to my by Executive Pens Direct is fab.”

Helpful Report

Posted 9 months ago

Hi Gabriel, Thank you very much for your orders with us & for your 5 star review! We are glad to hear that you are happy with your BENU Talisman Collection Edelweiss Fountain Pen and our service. We really appreciate your kind feedback. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“I ordered the ceramic sloth pen pot and pens. It was well packaged and very good quality. It arrived promptly. Would buy again from this seller. Good service makes all the difference!”

Helpful Report

Posted 9 months ago

Good Afternoon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Pens, Sloth Pen Pot and our service. We really appreciate your kind feedback. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Ordered easily and received promptly.Well packed”

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Posted 9 months ago

Hi Gill, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Diplomat Traveller Stainless Steel Gold Ballpoint Pen and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

Hi Flora, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Refills and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Ordered a raspberry leather bound journal and I am delighted with it. Soft, luxurious and a lovely colour. The paper is beautiful quality and I will be adding sketches and writing to it. Delivered quickly”

Helpful Report

Posted 9 months ago

Hi Catherine, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Amalfi Medium Raspberry Leatherbound Journal and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Perfect product, prompt shipping and excellent customer service!”

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Posted 9 months ago

Hi Connie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Faber-Castell Basic Chrome Plated and Polished Mechanical Pencil and our service. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“I'm very hour son-appy with the personalised pen I ordered for our son-in-law. Ordering was simple, delivery was swift and he was delighted with the gift.”

Helpful Report

Posted 9 months ago

Hi Pat, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Rollerball Pen and our service. We're really pleased to hear your son loved his pen. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Excellent service. Received my nib as ordered. Also slight glitch in delivery was immediately addressed by courteous customer service rep.”

Helpful Report

Posted 10 months ago

Hi Joseph, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Schmidt Gold-Plated FH241 Fountain Pen Nib and our service. We really appreciate your kind feedback. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Good value. Lovely pen and engraving. Quick delivery. Would certainly use this company again”

Helpful Report

Posted 10 months ago

Good Afternoon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen and our service. We really appreciate your kind feedback. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Delivered quickly & safely. Looks as 8ntrnet page described & engraving is just right. As it is a present which has not yet been given, not sure about how it writes.”

Helpful Report

Posted 10 months ago

Hi Christine, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Item arrived on time and company kept me well informed as to the postage. Nice to have hassle free purchase.”

Helpful Report

Posted 10 months ago

Hi William, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy AL-Star Special Edition Petrol Fountain Pen and our service. We're pleased to hear you had such a smooth and positive experience with us. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews