Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company. Excellent products and customer service- I requested a special engraving on 2 pens. I received a very prompt reply and the pens arrived the next day, engraved beautifully. Thank you very much!”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your 5-star review! We are glad that you are happy with our products & with the service you received from us. It is great to hear that you are pleased with our engraving work as well. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service pen arrived on time would definitely recommend you to family and friends”

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Posted 2 years ago

Good morning, Thank you for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Arrive faster than I expected. My colleagues love the oens I bought for them.”

Helpful Report

Posted 2 years ago

Good morning Liza, Thank you for your 5-star review! We are glad that your order arrived so quickly for you & that your colleagues love their new pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Really happy with the quality of the product and the engraving. Order arrived promptly and with a note about who had engraved the pen - a nice touch. Thank you!”

Helpful Report

Posted 2 years ago

Good afternoon Jessica, Thank you so much for your 5-star review! We are so glad to hear that you are happy with your order from us. We are proud of our engraving work so it is great that you are so pleased with the engraving of your item. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Absolutely fantastic and quick service, couldn’t fault it at all! The added hand written note and sweets were a lovely touch. Thank you, I will order again very soon!”

Helpful Report

Posted 2 years ago

Good morning Ellie, Thank you so much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. We love adding our handwritten notes & little treats to our customers' orders! We are glad you appreciate them. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Fantastic quality and really quick delivery. The option of engraving makes it all the more a special gift”

Helpful Report

Posted 2 years ago

Good morning Debbie, Thank you so much for your 5-star review! We are pleased to hear that you are happy with the quality of our products & with the quick delivery of your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Swift delivery much appreciated”

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Posted 2 years ago

Good morning Andrew, Thank you so much for your 5-star review! We are glad that you are happy with the fast delivery of your order with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service, thank you”

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Posted 2 years ago

Good afternoon Sandra, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I cannot fault Exec Pens : the pens were exactly what I wanted and arrived in good time, well packed. At a great price, I highly recommend Exec Pens and their products.”

Helpful Report

Posted 2 years ago

Good afternoon Nigel, Thank you so much for your 5-star review! We are so pleased that you are happy with your new pens & with their quick delivery. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Executive Pens Direct

Posted 2 years ago

“Excellent,Abby dealt with my order and query and solved problems greatly good customer service quick response kind manners easy to communicate with and good value for money,I like the products,alot available.thank you very much.”

Helpful Report

Posted 2 years ago

Good morning Kamran, Thank you so much for your 5-star review! I have passed on your positive feedback to Abby - she is very pleased that she could help. We are proud of our ability to provide the best customer service, so it is great to hear that you are happy with the service you received from us. We are so glad that you are also pleased with our products. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Still haven’t received anything so I’m not really in a position to review anything”

Helpful Report

Posted 2 years ago

Good morning Ian, Thank you for your review. We are very sorry that you have not yet received your order. I have looked into this & I can see in your order information that it was dispatched on 31st January for you. I have also tracked your order & the Royal Mail tracking information is showing that it was delivered on 1st February. We would like to help resolve this for you, please feel free to contact us via email - sales@executivepensdirect.com - or phone - 0203 371 0226. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Service was excellent, fast and efficient. Quality of item good. There was a problem with the order which was quickly rectified and I was kept informed every step of the way.”

Helpful Report

Posted 2 years ago

Good morning Edward, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are very sorry that there was an issue with your order, but we are glad that we could rectify this for you quickly. We apologise again for any inconvenience caused by the issue. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Best price I could find on the Internet and was delivered within 2 days, A+”

Helpful Report

Posted 2 years ago

Good morning John, Thank you so much for your 5-star review! We are so glad that you are happy with our prices & with the delivery of your order with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Perfect christening gift for grandchildren”

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Posted 2 years ago

Good morning Hazel, Thank you so much for your 5-star review! We are so glad that you are happy with your order with us. What a lovely christening gift! Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Delighted with the service and product from Executive Pens. Ideal for gifts.”

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Posted 2 years ago

Good afternoon Julia, Thank you so much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are pleased with your order. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I bought for my fellow director who was very happy with the pens.”

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Posted 2 years ago

Good afternoon Jack, Thank you so much for your 5-star review! We are so glad to hear that your fellow director is pleased with your new pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I ordered two pens, one a biro, the other a fountain pen. I ordered separately but they arrived within a couple of days. The engraving was beautifully done in Lucida script. These pens were bought as a 70th birthday gift at the end of February so as yet, don't know how well they were received, but the recipient's wife thought they were beautiful! Praise enough indeed.”

Helpful Report

Posted 2 years ago

Good morning Avril, Thank you so much for your 5-star review! We are so glad to hear that you are happy with our engraving work on your pens. What a lovely birthday gift! We hope the recipient is pleased with their pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Easy ordering. excellent product and excellent delivery. Will certainly use this Company again when needed.”

Helpful Report

Posted 2 years ago

Good morning Anne, Thank you so much for your 5-star review! We are so glad to hear that you found our ordering process easy. It is great to hear that you are happy with your order from us & with its delivery. It always means a lot to us when a customer would shop with us again, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Quick delivery and a lovely pen”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that you are pleased with the fast delivery of your order from us & with your pen. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Loved the pen it is perfect thank u”

Helpful Report

Posted 2 years ago

Good morning Asma, Thank you so much for your 5-star review! We are so glad to hear that you are happy with your pen. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews