Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure to deal with this company. It felt a very personal service. Emails were friendly and informative. An issue with supply was resolved very satisfactorily. The item arrived, well packaged and when expected. The engraving was well done. Cannot fault them.”

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Posted 4 years ago

“Key rings were amazing”

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Posted 4 years ago

“Great service and price, engraving fantastic. Quick delivery, will use again, definitely recommended”

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Posted 4 years ago

“Lovely item, friendly staff, quick delivery.”

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Posted 4 years ago

“Prompt service and delivery excellent price”

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Posted 4 years ago

“the Pen I purchased was competitively priced. The website straightforward until checkout when the appropriate page failed to appear. A telephone call confirmed that there were issues on the website and this was confirmed when on yet another attempt to order I was advised that I could not order in that quantity. (My order was for 1 !!!) Subject to these issues being resolved I would be quite happy to use again. The product was as expected and the engraving excellent.”

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Posted 4 years ago

Hello Gordon, I'm sorry to hear you had issues with our site, unfortunately we have had a few issues with our checkout which our IT team is constantly working on. I'm glad you managed to get sorted in the end, if you ever have any issues again in the future then just give our team a call or email and we would be more than happy to help you again. Kind Regards, Emily

Posted 4 years ago

“Fantastic service at a great price. Ordered a quality pen, with engraving, that was delivered safely at great speed.”

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Posted 4 years ago

“I received prompt and very friendly service!I would heartily recommend Executive Pens Direct to anyone.”

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Posted 4 years ago

“This was bought as part of a Christmas gift so has not been given yet.”

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Posted 4 years ago

“I was impressed with the quality of the product, and the customer service was fantastic!”

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Posted 4 years ago

“Perfect gift for my friend.”

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Posted 4 years ago

“The customer service received was excellent. I was kept fully up to date with my order throughout. The product itself is of high quality and I will certainly be ordering again and recommending to friends.”

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Posted 4 years ago

“Came in a lovely presentation box. Received quickly. Very pleased with purchase.”

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Posted 4 years ago

“My order came surprisingly quick and the quality was exceptional. I bought a Cross Bailey pen for my father’s 60th and the engraving really completed it.”

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Posted 4 years ago

Hello, Thank you for your order and review, as a small business we appreciate this now more than ever! What a lovely and thoughftul gift for your Fathers Birthday, we hope you all had a lovely day celebrating under the strange circumstances of this year. I will be sure to pass on your review to our engraving team who will be very happy to hear you all liked it. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with us. Kind Regards, Emily

Posted 4 years ago

“Very pleased with my purchase. Quick delivery Happy 👍”

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Posted 4 years ago

“Good service ,prompt delivery very happy with purchase”

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Posted 4 years ago

“Love looking pen, excellently engraved and delivery was very quick, could not ask for more! Thank you.”

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Posted 4 years ago

“Good price, nice pen, good comms, fast service, recommended!”

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Posted 4 years ago

“Fantastic comunication with seller,very fast shipping.Product very good .Highly recommended”

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Posted 4 years ago

“Very happy husband! Hopefully he won't lose this one now you've engraved his name on it!”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews