Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,316 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged and competitive prices! Will use again in the future.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your 5-star review! We are glad that you are happy with our prices & our packaging. It always means a lot to us when a customer would shop with us again, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very quick delivery. Engraving very well done. In all, good product keen price fast delivery.”

Helpful Report

Posted 2 years ago

Good afternoon Michael, Thank you very much for your 5-star review! We are glad that you are happy with the quick delivery of your order from us. It is great to hear that you are also pleased with our engraving work & with our products. We appreciate you being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very fast delivery and great product. Lovely company to order from.”

Helpful Report

Posted 2 years ago

Good afternoon Rosemary, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its fast delivery. We appreciate you being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Absolutely amazing service . I got the pen the next day .”

Helpful Report

Posted 2 years ago

Good afternoon Susie, Thank you very much for your 5-star review! We are glad that you are happy with our customer service & with your new pen. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“It was delivered quickly exactly as required”

Helpful Report

Posted 2 years ago

Good morning Edna, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service. Quick efficient delivery. Good quality”

Helpful Report

Posted 2 years ago

Good morning Ann, Thank you very much for your 5-star review! We are glad that you found our customer service to be excellent. It is great to hear that you are happy with the quick delivery of your order & with the quality of our products. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Their products are top quality but what makes a difference is their amazing and caring customer service.”

Helpful Report

Posted 2 years ago

Good morning Macarena, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our products & with our customer service. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Ordered as an engraved leaving present for a work colleague which was delivered in good time and looked great.”

Helpful Report

Posted 2 years ago

Good afternoon Howard, Thank you very much for your 5-star review! What a lovely leaving present for your colleague. We are glad that you are happy with the delivery of your order as well. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Ballpoint refills ordered easily from site. Very fast delivery with personalised note. More than pleased with service.”

Helpful Report

Posted 2 years ago

Good afternoon Julie, Thank you very much for your 5-star review! We are pleased that you found our website easy to use. It is great to hear that you are happy with the fast delivery of your order from us. We love adding a personal touch to our customers' orders, so we are glad that you appreciated it. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Great service very pleased with my pen”

Helpful Report

Posted 2 years ago

Good afternoon Yvonne, Thank you very much for your positive review! We are glad that you are happy with our service & with your new pen from us. We always strive for a 5-star review from our customers, so is there anything that we could have done better in order to receive 5 stars from you? Please do let us know. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service, products and the sweets were a lovely surprise.”

Helpful Report

Posted 2 years ago

Good afternoon Louise, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that you are also happy with our products. We love adding a little treat to our customers' orders, so we are pleased that you appreciated them! Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I bought a Waterman pen for a colleagues birthday. The pen arrived before the due date in a box and well packaged. The pen itself was pastel pink and gorgeous!! It came with a thank you for your purchase card and a little packet of sweets which was a nice touch. Excellent seller. Would definitely use again.”

Helpful Report

Posted 2 years ago

Good afternoon Tracey, Thank you very much for your 5-star review! What a lovely birthday gift for your colleague. We are glad that you are happy with the pen & with our packaging. We love adding our thank you cards & a little treat to our customers' orders, so we are pleased that you appreciated them. It always means a lot to us when a customer would shop with us again, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Specifically asked for black ink but got blue.”

Helpful Report

Posted 2 years ago

Good morning Brian, Thank you for your order with us & for your feedback. We are very sorry that this issue has occurred with your order. We would love to resolve this for you as quickly as possible. If you could please email us at sales@executivepensdirect.com, we would be more than happy to organise a replacement for you for the black ink refill. We apologise again for any inconvenience caused. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent, fast delivery!”

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Posted 2 years ago

Good morning Kate, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I was extremely pleased with the outstanding customer service I received from Executive Pens Direct. I ordered a set of engraved pens as a gift and was very satisfied with the outcome. My requests were perfectly executed. Personal attention was second to none with swift delivery and beautiful packaging.”

Helpful Report

Posted 2 years ago

Good morning Miranda, Thank you very much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you found our service to be outstanding. What a lovely gift idea. We are glad that your order was delivered quickly for you & that you are happy with our packaging as well. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Item arrived quickly and was perfect. I had wanted initials and a logo and I emailed my instructions and it was exactly what I wanted.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! It is great to hear that your order arrived quickly for you. We are glad that we could provide you with exactly what you were looking for. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Great speedy service at a reasonable price. Question answered within a couple of hours. happy with the product for my son's birthday. Would buy again.”

Helpful Report

Posted 2 years ago

Good morning Philip, Thank you very much for your 5-star review! We are glad that you are happy with our efficient service & with our prices. What a lovely gift for your son on his birthday. It always means a lot to us when a customer would order with us again, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Rotring Rapidograph 0.5mm pens had been unavailable online or via my usual supplier in London: you had one, it arrived when stated and it works. Delighted.”

Helpful Report

Posted 2 years ago

Good afternoon Brian, Thank you very much for your 5-star review! We are glad that we had just what you were looking for & that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I love it, thank You very much!!”

Helpful Report

Posted 2 years ago

Good afternoon Stepan, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Lovely pen - just what my daughter had hoped for! Arrived in good time and neatly packaged.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your 5-star review! We are glad that both you & your daughter are happy with your order from us. It is great to hear that you are pleased with the quick arrival of your order & with our packaging. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,316 reviews