Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,321 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, personalised service and we are thrilled with the engraved pen we purchased for a friend. Would definately shop there again ( we are in New Zealand ) as the online ordering process was so simple and quick. Highly recommended :-)”

Helpful Report

Posted 4 years ago

Hi Catherine, Thank you for your great review and recommendation! We are so glad you enjoyed using our website and found it easy to place an order. We really hope your friend enjoyed the gift as much as you liked it! If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Bought this as a gift for my son. Lovely pen, ordering was easy. Personalising process very easy and being able to see the inscription in all the different fonts before deciding was an added bonus. Delivery was on time and communication good. Would recommend. Thanks.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your great review. We hope your son enjoyed the gift. It sounds like you had a pleasant experience with our site which we always love to hear. Thank you for your recommendation - if we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“I bought the pen as a gift for my wife ordering the pen was easy to do and what great customer service once the pen came the wife was made up with it the engraving is fantastic and I’ll be ordering more pens from executive pens in the future,”

Helpful Report

Posted 4 years ago

Hello Andrew, Thank you for your great review, we are so glad your wife enjoyed the gift, our team take great care when engraving so thank you for noticing! We look forward to any future orders - if we can be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Second time I've ordered from Executive Pens - both times the speed of delivery has been excellent.”

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Posted 4 years ago

Hello Richard, Thank you for your review and your continued support. We are so glad your orders have arrived promptly on both occasions. If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Thank you for a very personal, speedy service. I will be ordering again”

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Posted 4 years ago

“Very pleased with the promptness of the delivery. Would definitely use again.”

Helpful Report

Posted 4 years ago

“I required help and information regarding a purchase I was attempting to make blind, i..e I had been unable to entirely confirm that the item I required was the right one. The staff at Executive Pens Direct were helpful, knowledgable and reassuring which enabled me to make a confident choice immediately and with no fear of being left with something I could not use. 10 out f 10 for customer service and..they got it right first time :) Why shop with the faceless nameless giants when you can get human helpful contact from the very start.”

Helpful Report

Posted 4 years ago

Hello James, Thank you for your great review - we are so glad your items were well suited. Our team always aim to go above and beyond so thank you for recognising this! If we can ever be of any assistance in the future please don't hesitate to get back in touch with us. Kind Regards, Emily

Posted 4 years ago

“Quite pleased with the pens. Thought the engraving was not prominent enough. Also engraving was expensive.”

Helpful Report

Posted 4 years ago

Hello Sue, Thanl you for your order and feedback - we are sorry to hear you aren't fully happy with the engraving details. We do want all of our customers to be fully happy and have a good experience so we are keen to rectify this situation for you. If you would like to contact our team with some photos so we can see the issue our email is sales@executivepensdirect.com. We look forward to hearing from you. Kind Regards, Emily

Posted 4 years ago

“Excellent quality and speedy.”

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Posted 4 years ago

“Pens arrived on time , fast post and great packaging and most importantly great pens for teachers presents , got great compliment from them , Thank you ! 🙏”

Helpful Report

Posted 4 years ago

Hello James, Thank you for the great review - I'm glad your items arrived so promptly and that the teachers were all happy with them! If we can ever be of assistance for any future orders please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Excellent, arrived quickly (within 3 days in fact), perfectly engraved, well wrapped and an extra treat of haribo sweets, thank you so much”

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Posted 4 years ago

“Excellent service. Extremely helpful staff. Quality items. Thank You.”

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Posted 4 years ago

“Beautiful engraved pens, as usual. Arrived in a lovely packaging within a few days of order. Perfect gift!”

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Posted 4 years ago

“I was very pleased with your service. Beautifully packed (with some sweets), prompt delivery. It was a gift for a friend, so hopefully she is pleased with the pen.”

Helpful Report

Posted 4 years ago

Hello Jean, Thank you for your brilliant review - we are very glad to hear your delivery arrived so soon. I will pass your feedback on to our packing department - I'm sure they will be very happy to receive it. We hope your friend enjoys her pen, what a thoughtful gift! If we can ever be of assistance in the future please don't hesitate to contact us. Kind Regards, Emily

Posted 4 years ago

“The pen I ordered was a gift for my father - it arrived very quickly and beautifully presented in a box and the engraved initials looked lovely - very happy with the service and the product and would use again.”

Helpful Report

Posted 4 years ago

Hello Karen, Thank you for your lovely review - I'm very glad to hear it arrived promptly and that you were both happy with the purchase. We hope the celebrations went well and the pen was the talk of the day! We look forward to working with you on a future order. Kind Regards, Emily

Posted 4 years ago

“Good range to choose from, reasonable prices, gift and engraving options are a bonus”

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Posted 4 years ago

“Came very quickly and a very lovely product”

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Posted 4 years ago

“Pen was delivered very quickly which was great considering it had an engraving put on it for a teacher's gift. Looked great and appreciated the wide range of options for font. Also checked that it wrote well and it indeed it was nice and smooth to write with.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your great review, it's great to hear that your order arrived so promptly. We hope the teacher receiving the gift enjoyed it as much as you did! If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Delighted with the personalised pens, gift wrapping and quick delivery. It was a gift for my husband who loves them.”

Helpful Report

Posted 4 years ago

Hello Jennifer, Thank you for your review. It sounds like your husband really enjoyed his new personalised pens - good choice! If we can ever be of assistance in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,321 reviews