Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Initial problem with non delivery swiftly resolved, generally good service in these trying times.”

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Posted 3 years ago

“Easy to order and quick delivery. Thank you.”

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Posted 3 years ago

“Exceptional service. Received order within two day THANK YOU.”

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Posted 3 years ago

“I needed some Parker Quink refills and the Blue & Black cartridges were in stock. To top up the order I treated myself to a new Parker IM Black lacquer fountain pen which was well priced but has a superb quality feel and look to it and makes writing a pleasure. Order arrived within 24 hours so great service all round. Recommended”

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Posted 3 years ago

Hello Mark, Thank you for your great review and order, sometimes the best purchases are the ones you don't set out to originally buy! We are so glad to hear you are enjoying your new fountain pen, the IM range is really something special and like you say feels so much more expensive and elegant than it is! It sounds like your order arrived promptly too which is always a bonus! If our team can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Fast. With care for the others. Recommend!”

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Posted 3 years ago

“Excellent service! I’ve recently ordered 2 pens and both were delivered promptly. The engraving looks professional. They even attached a message to one of the gift boxes as requested.”

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Posted 3 years ago

Hello Tom, Thank you for both your order and review. We really appreciate this. We are so glad to hear your order arrived so quickly and that you were happy with the engraving service. I'll be sure to pass this onto our team who take great pride in their work so they will be glad to hear this! We are always more than happy to add gift notes or cater to any request no matter how small so thank you for asking us to do so! We love to make items a little more personal. It's the least we can do during these strange times. If we ever be of any assistance again please don't hesitate to get back in touch with our team who will be more than happy to help. Kind Regards, Emily

Posted 3 years ago

“Bought a bottle of ink - a modest purchase - and it arrived swiftly and in one piece. A good service.”

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Posted 3 years ago

“Excellent service, product received was of the highest quality. Thank you.”

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Posted 3 years ago

“I loved it and will probably order more for birthdays.”

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Posted 3 years ago

“I am delighted with my fountain pen for sketching, as well as your polite and efficient service. Vali Herzer”

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Posted 3 years ago

“It’s a beautiful pen, since it arrived I’ve only been using this pen. It was delivered very fast and overall I’m happy with the service and will order again. Thank you”

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Posted 3 years ago

Hello Sepideh, Thank you for your review and order. As a small business going though these strange times we really appreciate this! We are so glad to hear you are enjoying your new pen, we love the Cross Beverly range, it is so simple and elegant! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Exactly what I ordered delivered in 48hrs”

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Posted 3 years ago

“Easy ordering from web page, delivery quick, excellent quality and personalisation. Couldn’t ask for anything better! Thank you.”

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Posted 3 years ago

“Quick efficient service”

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Posted 3 years ago

“Excellent service, website very easy to use and delivery speedy. Product exactly as described.”

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Posted 3 years ago

“Excellent pen excellent service . The whole process went smoothly and efficiently. I would shop again and thanks for the little present with the orders, it was a nice touch .”

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Posted 3 years ago

“Efficient rapid delivery”

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Posted 3 years ago

“I ordered an ink converter for my old Waterman's pen. Ordering was easy, the item arrived within a couple of days (earlier than I expected), and included a bag of sweets! What could be better. A very efficient - and friendly - service. Thank you.”

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Posted 3 years ago

Hi John, Thank you for your great review and order. As a small business we really appreciate this during these strange times. We are glad to hear that this arrived so promptly and that you are happy with your purchase! I'll be sure to pass your review onto our team. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Very smooth process. Husband is very happy with his presnt”

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Posted 3 years ago

“I have ordered engraved pens from Executive Pens Direct 3 times recently, each as a gift. All 3 pens were despatched very promptly and each of the recipients was delighted with their gift. I will certainly use this company again”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews