Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good selection of pens at a reasonable price. Prompt delivery. Really pleased.”

Executive Pens Direct 5 star review on 9th April 2021

Helpful Report

Posted 3 years ago

“Ordered a Parker pen with engraving for a present. Arrived really quickly after order was placed. Really happy with engraving and I’m hoping recipient was pleased with the traditional pen itself! Would receive using this company 🙂”

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Posted 3 years ago

Hello Joanne, Thank you for your great review and order, I'm glad to hear that you are happy with the pen. What a lovely gift - a pen is always such a thoughtful and useful present - we hope the receipent loved it too! I'll be sure to pass your review onto our engraving team who will be more than happy to hear you were pleased with this. They take great care and precision to ensure these are perfect so thank you for noticing. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Lovely product and quick delivery”

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Posted 3 years ago

“Apleasure to deal with. Problem I had was dealt with without any fuss or delay”

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Posted 3 years ago

“I registered my interest in an out-of-stock product, and received an email telling me when it was in stock. I then placed an order and the goods arrived promptly, well packaged.”

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Posted 3 years ago

“Was really happy with the pen, it was a gift and the recipient liked it. It weighed nicely; not heavy but not too light, lovely smooth feel and overall sleek design. The engraving was perfect. I would definitely buy again from Executive Pens Direct.”

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Posted 3 years ago

“Excellent service and offer top products at reasonable price. Highly recommend.”

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Posted 3 years ago

“Excellent service. I made an error on my initial order regarding the inscription. I emailed the company it was rectified immediately with no delay on my order. FANTASTIC HIGHLY RECOMENDED will definitely use again. Thank you”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Could not complete the transaction online for some reason, so I called the phone number given. This had the advantage of me being able to confirm that I was choosing the correct refills for the pens I was buying. All went smoothly & I'm delighted with my purchases.”

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Posted 3 years ago

Hello Stuart, I'm sorry to hear you had some initial troubles placing your order however I'm glad to hear you were able to speak to our team who could not only resolve this but answer your queries. Great pen choices - we absolutely love the Black & Gold IM! It's a perfect pen for everyday use while allowing you to have a touch of class. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Great service and items ,got next day could not have been better.”

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Posted 3 years ago

“Excellent service. Thank you.”

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Posted 3 years ago

“The pen arrived almost instantaneously and was very nicely engraved. It was a gift and has gone down very well.”

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Posted 3 years ago

“Very happy with the fast and efficient service”

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Posted 3 years ago

“A very swift delivery with a personal thank you note inside, which I thought was lovely. Pen is smaller than I thought, but very nice and great quality.”

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Posted 3 years ago

“Good service great pen”

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Posted 3 years ago

“Great Product but fabulous service with those extra little touches such as the hand signed note of thanks. Very impressive for what is a small purchase.”

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Posted 3 years ago

Hello Paul, Thank you for your great review and order. We like to treat all of our customers with the same respect no matter how large or small the order may be. Thank you for recognising this - we would much rather have our customers be able to put a name to our staff rather than being a faceless large corporation! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Excellent service - so helpful. Surprise delivery next day - lovely touch of including a bag of sweets with the order. Highly recommend this company!”

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Posted 3 years ago

“I bought one of the spitfire propeller pens for my best friend. It’s absolutely beautiful and a great gift. It got delivered very quickly too.”

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Posted 3 years ago

“Prompt delivery, nicely presented and a very good quality finish. It is a gift which will be given in a couple of weeks time.”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews