Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,369 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product”

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Posted 7 years ago

“Excellent service and fast delivery.”

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Posted 7 years ago

“Fast delivery and good stuff”

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Posted 7 years ago

“Perfect product and good as expected with wonderful personalised engravement and packaging worth the occasion it was meant for and finally delivered well within the expected timescale.”

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Posted 7 years ago

“Thoroughly satisfied with my order. Affordable, quick & honest. Will recommend 100% and look forward to placing another order soon!”

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Posted 7 years ago

“Look no further for high quality products and genuine, good old-fashioned customer service delivered with speed and great communication. Thanks so much Andrew.”

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Posted 7 years ago

“The pens look really good, classy and elegant with the engraving. Couple that with the great packaging, turnaround and excellent communication, I am extremely impressed with your service. Overall; great product, service and customer care!”

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Posted 7 years ago

“It was delivered on time and it very well engraved”

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Posted 7 years ago

“Fine penns with beautifully rapt as a really nice gift. Very happy with the percuse”

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Posted 7 years ago

“I ordered a pen with engraving as a gift for my Best Man at my wedding. The pen was delivered promptly and the quality of the pen, engraving and presentation case was just lovely. My Best Man was chuffed to bits. I would definitely recommend Executive Pens Direct.”

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Posted 7 years ago

“Professional, efficient and prompt. Thank you”

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Posted 7 years ago

“Very satisfied with my purchase. Had reason to call by phone and got sorted without any fuss, very helpful. Had pen inscribed and great job done .Speedy post too . Highly recommended.”

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Posted 7 years ago

“They were prompt to reply each time I sent an e-mail; helpful on the phone and the products I bought were as described ~ promptly and safely sent. J”

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Posted 7 years ago

“A beautiful pen, bought for my Daughter who had been promoted. She was extremely happy with it. Arrived fast, in beautiful gift wrapping.”

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Posted 7 years ago

“My son recently started his own company so i ordered a personalised business card holder.and sent an image of the company logo. The case arrived two days later, it was absolutely perfect and my son was genuinely chuffed! Would recommend without hesitation Lynne”

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Posted 7 years ago

“I bought three pens as gifts. They arrived amazingly quickly and I was delighted with them. I understand that the recipients are delighted too. I will be in touch soon to order some Christmas presents! Thank you.”

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Posted 7 years ago

“Super piece of engraved glass. Easy to order on line and delivery the next day. Great service.”

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Posted 7 years ago

“Many ways to pay, overcomplicated billing site, pricing is kind of hilarious (+£7 for an engraving?? +£9 for a leather case?) leading to a final total which was more than double just the pen itself. Good selection though.”

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Posted 7 years ago

Hi Lee, Thank you for your honest feedback, we are pleased you like the pen. We offer an engraving service as an extra as many customers have requested it. Our price is £6.50, due to the time it takes to setup and perform the engraving. We feel it is a fair price based on our competitors higher prices, but we do offer cheaper engraving on some of our budget pens as the process is slightly quicker. Regarding our payment system, we use the industry leading card payment system and also offer paypal for customers who prefer to pay by this method as it is a convenient way to quickly make payment. We will take on board your thoughts and see if there are any ways we can improve our service and thanks again for taking time to leave a review. It is always welcome. Have a great week., Best regards, Abby

Posted 7 years ago

“The rep I spoke to on telephone was extremely patient very polite and helpful, a pleasure to deal with. Very impressed, thank you for a very successful purchase of good quality product. Will return for future purchases.”

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Posted 7 years ago

“The delivery was quick and the finish of the inscription is of high quality. My new husband was delighted with the Parker pen.”

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Posted 7 years ago

Executive Pens Direct is rated 4.9 based on 3,369 reviews