Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,325 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great product. The case wasn't exactly what I expected, but I didn't really care about it. Definetely will use again!”

Helpful Report

Posted 5 years ago

“The pen i had engraved was very small and the engraving was so tiny and could not be seen as it was a silver colour on a silver pen. I have had this done on two pens with another company and they cost less and were really nice. I regret using this company as it was a total waste of money very poor quality engraving and expensive as well. You do not get a chance to see an example of the engraving on your pen before you place your order so the size or style is all well hidden and you can not return the pen once it is engraved. I was extremely disappointed with my product and its price. It can not be given as a gift as i intended will have to buy another BUT not with this company. This will be one for the bin!!”

Helpful Report

Posted 5 years ago

Hi Ali I am very sorry you are not happy with your engraved pen. We want every customer to have a great experience with us so let me see if I can help. With these silver pens, we don't print on the pens, we are using an etching/engraving technique which adds the engraving onto the pens in the traditional manner. Since the pen is not covered in any type of lacquer, this means there is no colour change to the engraving so you get a subtle etched finish which many people love. It sounds like the other pens you have had may have been colour printed to to make it more visible. However we don't offer this service because it is not permanent and the text tends to wear away with use due to the moisture from your hands. We can if you prefer add a black laser etch to these pens so that the text is more visible, and it is a permanent mark so will not wear away as printing does. If you would like to return the pen for a full refund or an exchange for another pen with a more visible engraving, we are happy to do this as we want every customer to be happy with their purchase. I will contact you today to discuss some options. We don't want any customer to go away unhappy with their items. Once again please accept my sincere apologies for any issues you have had with this particular pen. Kind regards Andrew

Posted 5 years ago

“Beautiful pen bought for our first granddaughters Christening present. Engraving first class, beautifully packaged and gift wrapped. First class service with fast delivery. Pen now put away for a few years but will be a reminder for her of her Cornish grandparents.”

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Posted 5 years ago

“A brilliant rapid service. I ordered on wed night and had two Parker pens both engraved by the fri. Top stuff”

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Posted 5 years ago

“Great job, thanks”

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Posted 5 years ago

“Fast service and great product. Thank you!”

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Posted 5 years ago

“Fantastic products and service ! One of my coloured pens wasn't working on arrival, so I emailed and received a working replacement the following day. Beautiful notebooks. Thanks!”

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Posted 5 years ago

“excellent 21st birthday present for our son in law to be who has just qualified as an accountant. will make him look the part in his new job :)”

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Posted 5 years ago

“Nicely engraved, they have a nice feel in the hand and write nicely.”

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Posted 5 years ago

“Great pen, lovely inscription on it and very fast service. Would highly recommend”

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Posted 5 years ago

“the pen was purchased as a gift for a friend and he was really pleased with it. the engraving set it apart from being just plain. I was really pleased with the packing and delivery I received the pen within a day of ordering it. I will definitely use Executive Pens Direct again.”

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Posted 5 years ago

“Very good products and service. Communication with the company has been excellent. I thoroughly recommend them.”

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Posted 5 years ago

“Great product, great delivery time. Thanks”

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Posted 5 years ago

“I have had an excellent experience with Executive Pens Direct. When I requested a late adjustment to a personalised message on one of the pens purchased, they couldn’t have more helpful. I am more than happy to recommend them to others. Thank you”

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Posted 5 years ago

“Great quality. Arrived 2 days after order”

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Posted 5 years ago

“I love Parker Jotters! They are the best pens. Executive Pens Direct is the best place to order them. The service is fast, professional and accurate!”

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Posted 5 years ago

“Excellent and very helpful staff. Service was superb. Very happy with the pen received writes beautifully.”

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Posted 5 years ago

“Super company to deal, had a slight delay with my order but was kept well informed. Will definitely use again.”

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Posted 5 years ago

“I was very pleased with the service which was excellent and my husband was very pleased with his gift!”

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Posted 5 years ago

“Beautiful pen in a lovely presentation box.prompt delivery would certainly use the company again”

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Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,325 reviews