Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.90

4.9 Rating 3,293 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the personalisation on my several pencils ordered,especially since that was an important part of my gifts.I was also pleased with the neat little solid holders for the refills which can be easily slipped into the presentation boxes. K.J.”

Helpful Report

Posted 2 years ago

Good morning Kay, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Pencil in Stainless Steel with Chrome Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Executive Pens were great! High end product, very impressed! The birthday recipient absolutely loved his gift. Delivery was hindered, through no fault of the company, but their communication with myself & the delivery company, & action taken, was was really appreciated. Thank you to everyone on the team!”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen in Stainless Steel with Gold Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I was surprised by the huge range of pens available, from very cheap to top price quality pens”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you tell us what we could have done better with your order, in order to receive a full 5 stars from you? We would greatly appreciate your further feedback to help us to improve our service. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Quality pens and excellent customer service. All products arrived on time and efficiently.”

Helpful Report

Posted 2 years ago

Good morning Suraj, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Quick and easy process.”

Helpful Report

Posted 2 years ago

Good morning Ore, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I Bought an engraved fountain pen for my mums 80th Birthday. She loved it . Highly recommend executive pens .”

Helpful Report

Posted 2 years ago

Good morning Stella, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you tell us what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your further feedback to help us to improve our service. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pen and cartridges arrived safely and quickly. The pen was a gift for my mother who was very pleased with it.”

Helpful Report

Posted 2 years ago

Good morning Diane, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Safari Pink Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great range of products, good prices and great service. Fast delivery too.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco AL Sport Fountain Pen in Deep Red. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Never received the order”

Helpful Report

Posted 2 years ago

Good morning Bryce, Thank you for your order with us. We are very sorry that you have not received your order yet. We can resolve this for you right away. Please could you email us regarding this issue? Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Very happy with the pen. It was a gift for someone. Arrived in good time and looked good with engraving.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I bought this pen for my 10-year-old Grandson, he is thrilled with it, the ordering was simple, the engraving was quickly chosen, and service was very quick, received within a few days excellent service.”

Helpful Report

Posted 2 years ago

Good morning Mary, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I phoned for some advice on a refill a man was very helpful. I will be back for top quality pens with engraving”

Helpful Report

Posted 2 years ago

Good morning Jonathan, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Single Parker Medium Quink Rollerball Pen Refill in Black. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“great service as usual - even when it was a short notice order”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“We placed a large order of engraved parker pens. Great customer service throughout the order process, including being happy to amend the order when needed. Order arrived ahead of time and the finish of the engraving was of high quality.”

Executive Pens Direct 5 star review on 20th September 2022

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Rollerball Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Good website with plenty of choice. Very pleased with the pen and the speedy delivery”

Helpful Report

Posted 2 years ago

Good morning William, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Waterloo Blue Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Nice pens for a present”

Helpful Report

Posted 2 years ago

“Good product, but I ticked gift wrap and the product arrived without gift-wrap. Not ideal stealing £3 off me but not a big drama.”

Helpful Report

Posted 2 years ago

Good morning Henry, Thank you for your order with us. We are very sorry that your order did not arrive with gift wrap. We have refunded you for the gift wrap fee. We apologise again for the inconvenience. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pen is excelent, however the display box hinge was slightly damaged, either due to poor packaging or poor handling.”

Helpful Report

Posted 2 years ago

Good morning Peter, Thank you very much for your order with us. We are very sorry about the slight damage to the box. Please could you send us a photo of the damage? We always package our orders to a high standard & always strive for our customers to be completely happy with their orders, so we would be more than happy to see how we can resolve this issue for you. Please send the photo to sales@executivepensdirect.com Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“A beautiful gift!”

Helpful Report

Posted 2 years ago

Good morning Kobika, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen in Stainless Steel with Gold Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Bought for myself and had it personalised. Use it for my daily diary entries. Very happy.”

Helpful Report

Posted 2 years ago

Good morning Casie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen in Stainless Steel with Chrome Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,293 reviews