Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“The pen was a gift for my husband who loved it. It looked very smart with his name engraved. Very quick delivery”

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Posted 4 years ago

“Really quick delivery & website easy to use - lovely quality pen”

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Posted 4 years ago

“Good prompt service. Good quality product.”

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Posted 4 years ago

“Excellent, efficient and friendly service. Who could ask for more!”

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Posted 4 years ago

“This was a present for wife who loves doing crosswords in bed but found with normal pens they would very quickly refuse to write at upwards angle. The pen is excellent delivering ink at any angle and writes smoothly and easily. My wife is most impressed and would certainly recommend to anyone who has the same problem.”

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Posted 4 years ago

Hello David, Thank you for your great review and order, we really appreciate both of these as a small business. We are so glad to hear your wife is able to do crosswords in bed now! Such a thoughtful and lovely gift. We love Fisher Space pens for this, and they look stylish and modern while being so effective! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“I was very impressed with the service I received when I had a post order query. I received a reply to my email within two hours from Abby which put my mind at rest concerning my birthday present for my grandson. The quality of the service I received and the pen I purchased were both outstanding!”

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Posted 4 years ago

Hello Sheila, Thank you for your review and order, as a small business we really appreciate both of these things. I'll be sure to pass your review onto Abby who will be thrilled to hear you are happy with both the pen and her service. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“I ordered a beautiful pen and pencil set for my son. Items arrived when expected and we even had a little extra treat in the parcel {a bag of Haribo, which my granddaughter enjoyed} Will definitely order items from here again.”

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Posted 4 years ago

“Great service, order arrived quickly despite Christmas postal pressures. Lovely finish on personalisation and gift wrapping, would definitely order again.”

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Posted 4 years ago

“Delivery said at least a week and the royal mail was backed up as it was Christmas. 23rd dec to be precise and the order arrived the next day! Couldnt believe it. Super efficient. Looks great with engraving and recipient very happy”

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Posted 4 years ago

“Customer service from this company is simply amazing. Abby went the extra mile to get the pen to me for my wife’s birthday. You’re get the best out of the company and I wholeheartedly recommend them to anyone who is looking for gifts of this nature. Excellent, excellent, excellent.”

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Posted 4 years ago

Hello Nigel, Thank you for your great review and order, I'll be sure to pass your review onto Abby who will be very happy to hear this! We hope your wife had a lovely birthday and was happy with her new pen. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with a member of our team. Kind Regards, Emily

Posted 4 years ago

“Great service, prompt delivery 😀”

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Posted 4 years ago

“When I ordered this pen I made a mistake with the name and a lovely lady helped me with my purchase. I will recommend this site to anyone . The service was impeccable and I would absolutely buy another product again. One amazing thing I loved is that a little sweet bag came with it which made my boyfriend (the gift I gave to for Christmas) so happy when he opened it . He uses the pen all the time and loves the product. What shocked me and made me so pleased was that I ordered the product and 2 days later it came!!!”

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Posted 4 years ago

Hi Dayna, Thank you for your great review and order, we really appreciate this as a small business during these strange times. I'll be sure to pass this onto our sales and customer service team. What a lovely and thoughtful gift from you, a good pen is worth using everyday and makes us excited to write rather than type! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Nice material, clear communication, quick delivery.”

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Posted 4 years ago

“Excellent product, very good service and communication. Highly recommend.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Both daughters really happy with their pens, in process of ordering two more..”

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Posted 4 years ago

“Servíce and products I bought are spot on. Very happy.”

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Posted 4 years ago

“On-line ordering straightforward; delivery prompt, and customer service excellent. Thank you. Engraving and Christmas packaging exceeded expectations. Special thanks to Abby W!”

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Posted 4 years ago

“Exactly what I needed, with very speedy delivery, even though it was running up to Christmas.”

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Posted 4 years ago

“Very professional company with competitive prices and superfast delivery. Very pleased with purchase and delivery time.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews