Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.90

4.9 Rating 3,293 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pen is beautiful and will make a perfect gift. The only problem I came across involved US customs. I do wish that I had been asked the necessary clearance questions at the time I placed the order. This would have expedited the whole shipping process. I must say that even with the delay, the pen arrived fairly quickly. It is sleek, comfortable to hold, and the color is brilliant!”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Bright Blue Ballpoint Pen and our service. I'm sorry you experienced some issues with your delivery going through customs but pleased to hear it still arrived in good time and that you love your new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Really great service, just what I’d been looking for and delivered quickly. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Katie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Twist Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Bought for my husband. Came swiftly and is just what he wanted. Great experience. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Jacqueline, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Kaweco Classic Sport Fountain Pen and our service. We're so pleased your husband liked it too. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Delighted! Parents wanted personalised gifts for family and friends attending their joint 90th birthdays. We were given a discount for 10 pens and they swapped blue ink for black as requested. Pens arrived within 2 days. Absolutely brilliant. Would recommend.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Stainless Steel Parker Jotter with Chrome Trim Ballpoint Pen and our service. We hope the guests attending your parents birthday party loved them too. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Very helpful. Put me in touch with a vintage pen repairer who was able to tell me which modern Sheaffer refill would fit my 40-year-old pen. I ordered the refill and Executive Pens Direct supplied it very quickly.”

Helpful Report

Posted 1 year ago

Hi Greta, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Ballpoint K Fine Refill and that it means you can use your vintage pen again. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Arrived on time, exactly as described.”

Helpful Report

Posted 1 year ago

Hi Kristin, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Green Kaweco Classic Sport Ballpoint Pen and our service. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I made a mistake with my order and they were very helpful and sorted it out quickly. I'm very happy with their customer service, and with my pen which is a gift.”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Pen and our service. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Top service all round!!! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Hi Kathleen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Teddy Bear Legami Erasable Gel Pens and our service. Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Excellent service and delivery was faster than expected”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Fisher Space Bullet with D Ring and Black Fisher Lanyard Neck Chain Pen Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“You were my last hope and I am totally satisfied. Bearing in mind the problems with Cross refills I had almost given up. Excellent service.”

Helpful Report

Posted 1 year ago

Hi Theo, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco Pen Refills and that we were able to provide you with a suitable alternative. Thank you for the kind feedback. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I am very pleased with the Safari pen and the fine nib choice is excellent. Good price and delivery.”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Safari Black Glossy Finish Fountain Pen and Ink Cartridges. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great service and price was unbeatable.”

Helpful Report

Posted 1 year ago

Hi David, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Derwent Pastels and Pencils. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Bought as a gift for a friend's 70th birthday. Looks good and the engraving is very neat.”

Helpful Report

Posted 1 year ago

Hi Roger, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Rollerball Pen and our engraving. We hope your friend also loves it and has a brilliant 70th Birthday. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“fantastic service with good quality engraving. I would use again.”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Stainless Steel Parker Jotter Ballpoint Pen and Pencil Set and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Never received my order!!!”

Helpful Report

Posted 1 year ago

Hi Sonya I am very sorry for any issues you have experienced, I have tracked the parcel and the delivery status is showing as delivered on the 10th August within our delivery timescale estimate. I am contacting you via email to help resolve the issue as soon as possible for you and check with the courier to find out if they have delivery confirmation information. Once again I am sorry for any inconvenience caused. Kind regards Andrew Exec Pens Team

Posted 1 year ago

“Ordered a fountain pen which was slightly delayed in despatch. I received a message to advise me very promptly. Great to find such good service these days . I will certainly use Executive Pens again”

Helpful Report

Posted 1 year ago

Hi David, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Black Kaweco Student Fountain Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Beautiful pen and beautifully engraved. Excellent customer service, sorted out the problem quickly and managed to get the pen to us in time for the birthday. Would definitely use them again.”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy AL-Star Black Purple Fountain Pen and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Excellent service and excellent quality of pens. Very speedy despatch as always. Thank you!”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Received excellent customer service from Abby, who kept me updated by email on the progress of the parcel, thank you so much for your support.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Fast delivery and fair pricing”

Helpful Report

Posted 1 year ago

Hi Nicola, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,293 reviews