Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering”

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Posted 3 years ago

“Beautiful pen, gorgeous engraving”

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Posted 3 years ago

“We have always been treated with efficiency with very speedy delivery”

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Posted 3 years ago

“Lovely pen.”

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Posted 3 years ago

“Pens arrived very quickly and were beautifully engraved. Would have been even better if both pens were presented in a single presentation/gift case, rather than 2 separate cases. The engraving wording should have indicated that they were for the same person as a gift.”

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Posted 3 years ago

Good morning Sandra, Thank you so much for your 5-star review! As a small business, we really appreciate it. We are so glad that your pens arrived quickly for you. Our talented engraving team will be pleased to hear that you are happy with their work. I am very sorry that the pens were not presented in a single gift case, our packing team usually do present our pen sets in the one case, so this is an unusual error on our part. My apologies for any inconvenience caused. We will address this with our packing team to avoid this in the future, thank you for making us aware of this. Kind regards, Michelle - EPD

Posted 3 years ago

“Great pens and an excellent delivery time too.”

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Posted 3 years ago

“Super quick, great prices and fab service. Not much more you could ask for!”

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Posted 3 years ago

Good afternoon Kevin, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are so glad that you are happy with our service & with our prices. Thanks for taking the time to leave such a lovely review. Kind regards, Michelle - EPD

Posted 3 years ago

“I ordered the wrong colour refill, No problem; return for a refund and placed on the notifiation list.”

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Posted 3 years ago

Good morning Stephen, Thank you so much for your 5-star review! We are so glad that we could help with your refill. Kind regards, Michelle - EPD

Posted 3 years ago

“Good quality happy with my purchase”

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Posted 3 years ago

“Packaging was immaculate, 10/10 present”

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Posted 3 years ago

“The Waterman Fountain Pen is a present for my eldest daughter. I had it gift wrapped and engraved with her name, so I haven’t opened the box it came in. Hopefully it will be pristine and will write beautifully. Can’t award stars for obvious reasons, but the pen arrived in the post about 5 days after my order which is good.”

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Posted 3 years ago

Good morning Stuart, Thank you for shopping with us & supporting us as a small business. We hope that your daughter loves her present. Please feel free to let us know what you think after it has been opened. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent quality, will definitely order again.”

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Posted 3 years ago

“The service was brilliant and fast. The pen I purchased came in a box which made it very easy to gift wrap even though a popular stationery shop on the high street sold it without one. The box was a pleasant surprise! The engraving was neatly done. I would have liked the option of silver engraving (instead of gold), but it was not a problem for the person who ultimately received it!”

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Posted 3 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that you are happy with our service. It is lovely to hear that you like our gift box for the pen & that we made things easier for you with the gift wrapping! Our talented engraving team will be pleased that you like their neat work. We're glad that the recipient is happy with the gold engraving. Kind regards, Michelle - EPD

Posted 3 years ago

“Nice company to do business with - nice products, good prices and excellent customer service, both during and after sales.”

Executive Pens Direct 4 star review on 22nd November 2021

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Posted 3 years ago

Good morning Simon, Thank you so much for your positive review! We are so glad that you are happy with our products and with our customer service. We are always aiming for a 5-star review, so is there anything we could have improved upon in order to earn that 5th star? Please do let us know! Kind regards, Michelle - EPD

Posted 3 years ago

“5 refills came very quickly, one was faulty and new one was sent without quibble - great service”

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Posted 3 years ago

Good morning Kevin, Thank you so much for your 5-star review! As a small business, we really appreciate it. We are so glad that your refills arrived quickly for you. We are sorry that one of your refills was faulty, but we are glad that you are happy with how we rectified this issue. We always do our best when it comes to our customer service :) Kind regards, Michelle - EPD

Posted 3 years ago

“Really good service Extremely happy with it”

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Posted 3 years ago

“Good customer service and pens arrived on time despite the fact that I ordered a week before I needed them. Will use Executive Pens Direct again. Thank you!”

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Posted 3 years ago

Good morning Kar, Thank you so much for your 5-star review! We are so glad that you are happy with our customer service. That is great to hear that your pens arrived on time for you. We look forward to helping you with your next order! Kind regards, Michelle - EPD

Posted 3 years ago

“Quality pen arrived on schedule can't fault service”

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Posted 3 years ago

“Bought as a gift for Christmas, arrived in excellent time, super pleased with the engraving and quality. Definitely recommended.”

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Posted 3 years ago

“I received very good service. My order arrived quickly ,was of good quality and not expensive. I’m very satisfied.”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews