Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered very quickly Looking forward to writing ✒️”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for your second order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Executive Pens Direct

Posted 1 week ago

“Quick postage and pen is boxed nicely. Can’t fault executive pens”

Helpful Report

Posted 3 weeks ago

Hi Lynn, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Thank you for your support, we really appreciate it and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 week ago

“The Customer Service was very helpful (taking 1 star off here because they gave me wrong information about one of the products they sell, my BENU fountain pen came with a converter even though they stated it wouldn't which led me to buy a spare converter that I do not need now), the order was shipped quickly and arrived safely. I am super happy with my pen and will consider buying from Executive Pens again!”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you found our customer service helpful and that your order arrived safely. Most importantly, we’re thrilled that you’re happy with your BENU fountain pen—it’s a wonderful choice! We appreciate your feedback about the product information. We apologise for the confusion regarding the converter and for any inconvenience this caused. Your experience highlights an area we need to improve, and we’ll ensure our BENU product descriptions are updated to avoid similar issues in the future. If there’s anything we can do to make up for the spare converter you purchased, please don’t hesitate to reach out to our customer service team. We’d be happy to assist further. Thank you for considering us for future purchases. We look forward to helping you again soon! Kind regards, Andrew Exec Pens Team

Posted 3 days ago

“The Parker pen with the engraving looks fantastic! However, the 25 pens were shipped in two packages instead of one. The last package was hung up in US Customs for a few days and only cleared a few hours before our party. Everything worked out but I suggest only shipping orders in one package especially for international shipments.”

Helpful Report

Posted 3 weeks ago

“I am very happy with my purchase of the Lego pencil case. A very good price,and good quality too. It arrived very quickly,and I know my great Nephew will love it too.”

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope your great Nephew loves his new Lego 2.0 Hard Pencil Case With Minifigure. Have a very Merry Christmas. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“The pen was ordered as a gift and the service was excellent. Easy to order, regular updates on progress, delivered a day earlier than forecast, well packed. Delighted with the service received.”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope the recipient loves their new Parker IM Black Gold Finish Trim Fountain Pen as much as you do. Have a very Merry Christmas. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Items arrived quickly and well packed. Very happy customer.Thank you.”

Helpful Report

Posted 4 weeks ago

Hi Karen, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Item arrived quickly and was well packaged. A Christmas gift for my son, sure he’ll love it.”

Helpful Report

Posted 4 weeks ago

Hi Lynn, Thank you very much for your order & 5 star review! We are glad to hear that you had a positive experience with us and hope your son loves using his new Kaweco Toyama Teal Fountain Pen. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Very good service and advice on my order”

Helpful Report

Posted 4 weeks ago

Hi Carolyn, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“§Very efficient and helpful when talking to place my order. Pens received within 3days. Would recommend to friends if necessary.”

Helpful Report

Posted 4 weeks ago

Hi Paul, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Parker IM Black Gold Finish Trim Ballpoint & Fountain Pen Set. We hope to serve you again in the future and appreciate the recommendation, thank you. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Used this site a few times - very happy with it. Good selection, quick delivery and in beutifully wrapped on arrival”

Helpful Report

Posted 1 month ago

Hi Gaia, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Parker Jotter Stainless Steel with Chrome Trim Ballpoint Pen. We hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Completely impressed by their professionalism and customer service!”

Helpful Report

Posted 1 month ago

Hi Christina, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Legami Christmas Edition Naughty or Nice Erasable Gel Pen Set with Santa, Rudolph and Elf. Perfect for writing those Christmas cards! Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“It's a Christmas gift - a Parker pen and it looks fabulous, so I'm sure it will be well received! Ordering and delivery were fine. Very pleased.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope the recipient loves their new Parker IM Premium Dark Espresso Chrome Trim Rollerball Pen as much as you do. We hope to serve you again in the future. Have a very Merry Christmas. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Absolutely stunning pen, it is for my daughter for xmas, she is going to love it, worth every penny, I'm in love”

Helpful Report

Posted 1 month ago

Hi Frances, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope your daughter loves her new Otto Hutt Design 02 Honeycomb Sterling Silver Ballpoint Pen as much as you do. They really are beautiful pens. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Excellent service and the pens look beautiful Putting the names on them was great idea as it makes them more personal”

Helpful Report

Posted 1 month ago

Hi Patsy, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope everyone loves their new Parker XL Jotter Pens. We hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“It was really easy to find the perfect pen and organise its engraving - just needed to give some thought to organising the message over two sides of the pen, and where it starts for a left-hander. The pen was delivered well before it was expected, so that was a bonus :)”

Helpful Report

Posted 1 month ago

Hi Steven, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. We hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“I had an urgent need to have some engraved pens reach me in time for me to have them out at team meeting. The team at Executive Pens Direct picked up my request right away and moved very quickly to make the sample, send me a photo for approval, produce the batch, wrap them and ship them in short order. Furthermore, when things became opaque during transportation with UPS, the team again took the extra effort to look into my delivery. The pens arrived in time and the team appreciated them greatly. It was a great and reassuring experience for me at a very busy time. Thanks team!”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy opening your x 20 Parker IM Dark Espresso Chrome Trim Rollerball Pens. We hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“Great item at a great price, along with fast delivery. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy opening your Diamine Ink-vent Calendar 2024 - Black Edition. Thank you also for kindly recommending us. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

“I received the pen that was meant to be engraved and wrapped up as a gift, neither engraved, nor wrapped up. When I contacted the store, no apology was offered, rather just instructions of how to send it back.”

Helpful Report

Posted 1 month ago

Hi Diogenis, Thank you for your order and feedback. I'm delighted we were able to rectify this for you in good time by sending out a replacement pen, engraved and gift wrapped but would like to apologise for the inconvenience it caused. This kind of error does not usually happen and has been fed back to the team. Kind Regards Louisa North East Trophies

Posted 1 week ago

“happy with the product,would use the company again in the future”

Helpful Report

Posted 1 month ago

Hi Howard, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Parker Jotter Originals Orange Ballpoint Pen. Kind regards, Louisa Executive Pens Direct

Posted 3 weeks ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews