Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I only ordered some inks, I received what I I ordered very promptly.”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you very much for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Executive Pens Direct

Posted 1 week ago

“I had ordered a pen with custom engraving as a gift. It arrived beautifully wrapped and delivery was sooner than expected. The pen itself was well made and well etched. The recipient of the gift loved it.”

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Posted 2 weeks ago

“I purchased the pen on behalf of my in laws who wanted to gift it for my son on his 30th birthday. Our son chose the pen as he had one the same for his 21st but had mislaid it. The pen is lovely and the engraving looks good will definitely purchase from Executive Pens again. Fast prompt delivery 10/10”

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Posted 2 weeks ago

“Efficient and quick service; very pleased with both the oen and service.”

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Posted 2 weeks ago

“Thank you guys!”

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Posted 3 weeks ago

“Great choice and efficient service.”

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Posted 3 weeks ago

“I ordered a discontinued product (a Monteverde refill) from their website since they had a few units left. Unfortunately, when the item arrived, it was defective. I promptly informed them of the issue and they offered both a refund and to post a new item to me. I was very positively impressed as they showed great integrity. Highly recommended. I will buy from them again.”

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Posted 3 weeks ago

“I cannot fault the service and the handling of my order, received well in advance of quite a short timescale. I can thoroughly recommend them!”

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Posted 3 weeks ago

“The person who received the pen as a present is delighted with it.”

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Posted 3 weeks ago

“Really delighted with my purchase. I wanted the personalisation to be done for a left handed person and I was more than happy with the result. Good quality pen and the recipient was very happy with it. Would definitely buy again.”

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Posted 3 weeks ago

“Excellent service. Very personable when speaking to them. Pens (Kaweco Sport, black & blue) arrived safely with an extra ink cartridge for each. I have also ordered ink and a storage pouch which I am very happy with. Will definitely be ordering from them again.”

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Posted 3 weeks ago

“Excellent service, lovely silver ball point pen, engraving quality. For Grandsons 21st Birthday, feel sure he will treasure it”

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Posted 3 weeks ago

“A present for my wife. Just as expected and she has used it every day since her birthday. Everything first class.”

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Posted 3 weeks ago

“Bought this pen for my niece who is going off travelling for a year. She absolutely loves it, especially the engraved message that was put on. Would definately recommend this company to friends and family.”

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Posted 3 weeks ago

“Purchase easy - Staff very helpful and order delivered on time as promised Very pleased witht he item purchased”

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Posted 4 weeks ago

“The product delay too long but always staff was very kind”

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Posted 4 weeks ago

“Pleased with products, very very disapointed that both were not in a "presentation box " togther. As they were in seperate boxes it defeated our aim for presentation gift.”

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Posted 4 weeks ago

“excellent service, highly recommended small business”

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Posted 1 month ago

“I ordered a Lamy pen and a bottle of green ink, the pen arrived promptly and not overly packaged along with a blue ballpoint refill. Contacted the company by email, my bottle of ink was forwarded immediately in replacement. Great service, quality items, reasonable charges.”

Helpful Report

Posted 1 month ago

Hi L. L. McWhinney, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with your Lamy and Waterman purchases and our service. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa Executive Pens Direct

Posted 1 week ago

“I'm thrilled with the fountain pen I received, prompt delivery and the price was just irresistible. I can happily recommend these guys and I'm sure to be a return customer myself.”

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Posted 1 month ago

Hi Antonia, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with your BENU Euphoria Collection Fountain Pen - Vodka on the Rocks - and our service. We really appreciate your kind feedback and recommendation. We hope to work with you again in the future. Thanks again Louisa Executive Pens Direct

Posted 1 week ago

Executive Pens Direct is rated 4.9 based on 3,363 reviews