Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Excellent service, easy and quick to order. Bought for my dad as a birthday present, really happy.”

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Posted 4 years ago

“I first ordered from Executive Pens Direct a few months ago I ordered the beautiful Otto Hutt series 7 sterling silver fountain pen personalised with the engravement of Honor Et Amore as a tribute to the love of my life who tragically passed this year. I was blown away with the level of service I received and the quality of the products are most certainly of the highest. I do a lot of writing, personal hand written cards, letters, calligraphy and I'm writing a memorial book of poetry dedicated to my other half. I was so impressed with Executive Pens Direct that I continued using Executive Pens Direct for my writing supplies. The level of service I receive with each order never falters and now I will only ever use Executive Pens Direct for my supplies, I highly recommend them and I've got nothing but high praise for the team and the company.”

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Posted 4 years ago

Hello Roy, Thank you so much for your amazing - we are so sorry to hear about your loss. It really has been a terrible year. However we are really happy to hear the joy our products have brought you. We pride ourselves on having a wide variety of brands and products of a high quality. As a small business we rely on our customers enjoying the experience so much that they come back and we can't thank you enoughj for that. I will be sure to pass your review onto our whole team who will be more than happy to hear it. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Wow what an amazing and quick turn around from ordering to recieving my engraved pen! I was overwhelmed by the huge range of pens to choose from. The engraving was of a high standard and a professional finish. I will definately be ordering again! Thanks.”

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Posted 4 years ago

Hello, Thank you for your review and order. We are so glad to hear you enjoyed our range of pens - we are always updating this with the latest brand and model from old favourites. I will pass your review onto our engraving team - they take great pride in their work and will be glad to hear you are happy. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Arrived quickly in good condition. I have used their pens before to mark my golf balls and they are permanent”

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Posted 4 years ago

“Brilliant service and very wide range of products at a decent price. Thoroughly recommended!”

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Posted 4 years ago

“Excellent service! Will be using again!”

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Posted 4 years ago

“Bought for my husband’s birthday which is today and he loves his new Parker pen which I had inscribed for him.”

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Posted 4 years ago

“Pen looks good. Delivered on time. Hassle free service. Keep up the good work”

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Posted 4 years ago

“Fantastic engraved products and service. Would definitely use again!”

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Posted 4 years ago

“Great selection of pens, speedy delivery too, will shop here again!”

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Posted 4 years ago

“Bought a fountain pen as a 21st Birthday present - it was not in stock on the day of order but arrived into stock earlier than anticipated and was posted out to me immediately arriving the next day. Communication from the company was exemplary I was kept up to date from the moment the order arrived to dispatch - emails were personalised and I felt I was being treated as an individual. The pen arrived well packaged and the little pack of sweets was a nice touch. I will be recommending this company to others and would place on record my thanks for treating me as an individual person not just a customer with no name.”

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Posted 4 years ago

Hello Nigel, Thank you for your order and great review. I'm sorry to hear it wasn't in stock when your ordered, however it appears our team dealt with this straight away. I'm so glad to hear you were happy with our service. Our team always aim to go above and beyond for any request or issue. I will be sure to pass this onto them! As a small family owned company we always treat our customers as individuals as we wouldn't be were we are without them! We are definitely not a nameless/faceless company and we like our customers to feel the same way. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Marvellous service. So pleased to have found the same style of chunky pen I use in the office.”

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Posted 4 years ago

“5 star service. Perfect parker pastel pens . Arrived very quickly. Brilliant”

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Posted 4 years ago

“All good. Would buy again.”

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Posted 4 years ago

“Ordered personalized keyring. Absolutely great quality and finish. Customer service also great, helped me with choosing the final look over the phone when I called them. It was perfect as a little token/gift.”

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Posted 4 years ago

“Perfect refill for my pen and arrived really quickly. Thankyou🐀”

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Posted 4 years ago

“Excellent service, very helpful staff in responding to queries. Received my order quicker than indicated delivery time. I would highly recommend Executive Pens Direct.”

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Posted 4 years ago

“Prompt delivery. Happy with purchase.”

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Posted 4 years ago

“My pen was dispatched and delivered very efficiently.”

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Posted 4 years ago

“Exerlent service”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews