Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“l love sumogrip pencils and even better that l have found coloured leads so easy for my craft when using black card.Nicw price and quick delivery.”

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Posted 4 years ago

Hi Helen, Thank you so much for your great review and order - we really appreciate this now more than ever being a small business. I'm so glad to hear you were able to find your sumogrip pencils with us and some new coloured leads! We really love the Sakura range too. If you ever need any recommendations please don't hesitate to contact our sales team who are always more than happy to help! Kind Regards, Emily

Posted 4 years ago

“Pen arrived very promptly and was nicely engraved. Thank you.”

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Posted 4 years ago

“good pens delivered promptly”

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Posted 4 years ago

“Shopped online from Australia for some small Xmas gifts. Site has good selection at very reasonable prices. Good we’re dispatched promptly but we’re somewhat delayed in transit due to COVID transport, no doubt. I’d allowed plenty of time for this contingency. Very pleased with the quality of the goods and packaging for international delivery was excellent. Highly recommend”

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Posted 4 years ago

Hi Lynnette, Thank you for your order and great review! We are so glad to hear your order arrived safely, unfortunately some of our international deliveries have suffered from delays - hopefully Covid is all over soon! We hope the receipents of your gifts enjoy them as much as you do. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Waterman Hemisphere Fountain Pen I bought this pen for my son in law and had it engraved . It arrived within 2 days, in a lovely presentation box.... and also with a little treat bag of confectionery for myself! The feedback from my son in law is that he is delighted with said pen and it is a very smooth writer. Turns out his late father owned a Waterman - so the delight is more apparent. Thanks to Alex who was so helpful when I telephoned. Happiness all round. Five star rating from me.”

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Posted 4 years ago

Hi Joan, Thank you for your great review and order, as a small business we appreciate this now more than ever! What a lovely gift for your son in law, it sounds as though he really loves it and it made a sentimental impact - great choice! I'm happy to hear it arrived so promptly and everyone was happy. I will be sure to pass on your review to Alex who will also be glad to hear. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Have actually written a review earlier. Not a lot you can say about a bottle of ink except it has given me new impetus to write with a fountain pen again , fifty years after taking to the dreaded computer. Arrived very quickly and prevented me from dipping a fifty year old bottle of Wuink and blocking up my precious pen!”

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Posted 4 years ago

Hello Pippa, Thank you for your great review and order. We really appreciate this now more than ever as a small business. We are so glad to hear you are enjoying your beloveded fountain pen once again, we love going back to a classical method of writing. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Really pleased with this gift for my daughter - really nicely engraved. Fantastic quick service. Would definitely recommend.”

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Posted 4 years ago

“Excellent service and fast delivery (48 hrs). Very satisfied and happy with Parker pen ordered. Had engraved for son's 18th Birthday. He was over the moon too. Thank you.”

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Posted 4 years ago

“Order was placed on Sunday and items arrived within a couple of days . Excellent service”

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Posted 4 years ago

“Was delivered quickly with no fuss. The name I had engraved was perfect and made a brilliant present for my friend who has just got her first teaching job!”

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Posted 4 years ago

“Excellent company to do business with, first class service from them. I would highly recommend Executive Pens Direct,”

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Posted 4 years ago

“helpful staff and quick on line response.”

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Posted 4 years ago

“Excellent service very helpful sorted out what I needed quickly pleasantly and efficiently prompt delivery an extra surprise with order a packet of my favourite harbros! Cheered me up no end!!!!”

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Posted 4 years ago

“Delighted with purchase and next day delivery first class service”

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Posted 4 years ago

“sourced a replacement nib for a retirement gift fountain pen whose original nib wasn't working. Replacement nib works well.”

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Posted 4 years ago

“I have been looking for a converter from cartridge filling to bottle filling for my wife’s fountain pen (Diplomat). They responded to my online enquiry the following day and included the web address in full. When I placed the order the converter came very quickly and well packed.”

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Posted 4 years ago

Hello Brian, Thank you for your great review and order, as a small business we really appreciate it during this time more than ever. We are so glad to hear that you received a response so quickly and your order arrived promptly. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Excellent customer service and fast delivery! Perfect and just what I was looking for!”

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Posted 4 years ago

“Beautifully packed really love it”

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Posted 4 years ago

“Last time I gave them 4/5, but I was too harsh on them. This company is really superb in terms of their customer service and value :)”

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Posted 4 years ago

“Great product, great service and lovely engraving made a beautiful 70th birthday present. Thank you”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews