Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find and order online. Delivery as expected.”

Helpful Report

Posted 2 years ago

Good morning Kay, Thank you so much for your 5-star review! It is great to hear that you found our ordering process easy & that you are happy with the delivery of your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Speedy delivery and quality pens. Very pleased with my order.”

Helpful Report

Posted 2 years ago

Good morning Louise, Thank you so much for your 5-star review! We are so glad that you are happy with the fast delivery of your order & with the quality of our pens. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Abby was amazing such great customer service”

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Posted 2 years ago

Good morning Karl, Thank you so much for your 5-star review! We are proud of the excellent customer service we provide, so it is great to hear that you found our service to be great. I have passed on your feedback to Abby - she is very pleased that she could help & thanks you for your positive review! Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“beautifully engraved pen in a lovely display box, arrived quickly too in time for the birthday it was bought for, thank you”

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Posted 2 years ago

Good morning Sarah, Thank you so much for your 5-star review! We are so glad that you are happy with the pen & with our engraving work. It is great to hear that your order arrived quickly for you. What a lovely birthday gift. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Phoned the ompany as I had a query on the item required. Very good response and ordered a pen set with engraving as a gift for a friend. Very pleased with the service and pens and so ordered another set for someone else !”

Helpful Report

Posted 2 years ago

Good morning Tom, Thank you so much for your 5-star review! We are so glad that you are happy with the response you received from us over the phone & with our customer service. What a lovely gift for your friend. It always means a lot to us when our customers come back & order with us again, thank you! Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Arrived promptly and a very nice pen, clearly engraved! So pleased with my purchase!”

Helpful Report

Posted 2 years ago

Good morning Angela, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. It is great to hear that your order arrived promptly for you & that you are pleased with our engraving work on your pen. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Absolutely brilliant service and lovely product, great quality and fast delivery. Would recommend to anyone! Thank you”

Helpful Report

Posted 2 years ago

Good afternoon George, Thank you so much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. We are so glad that you are also pleased with the quality of our products & with the fast delivery of your order. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very good service.. prompt and polite. Responded to questions I had before I bought the pen in minutes.”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! We pride ourselves on our ability to provide the best customer service to our customers, so it is great to hear that you are happy with the service you received from us. We are glad that we could help with your questions. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“The pen is a genuine Parker pen and well presented and with the added engraving made a perfect 21st B/Day present for our Grandson.”

Helpful Report

Posted 2 years ago

Good morning David, Thank you so much for your 5-star review! We are so glad that you are happy with your new pen & with our engraving work. What a lovely present for your grandson for his 21st birthday, we hope he loves his Parker pen. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“So happy with the product as well as the service too”

Helpful Report

Posted 2 years ago

Good afternoon Gazala, Thank you so much for your 5-star review! We are so glad that you are happy with your item. We are very proud of our ability to provide our customers with the best customer service, so it is great to hear that you are also pleased with the service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Delighted with service and product, engraving was just as I required and was the beautiful wrapping of the box. Thank you.”

Helpful Report

Posted 2 years ago

Good afternoon Dorothy, Thank you so much for your 5-star review! We are so glad that you are happy with the service you received from us & with your item. It is great to hear that you are also pleased with our engraving work & our gift wrapping service. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“As they were given as an 18th Birthday present for my grandson which was today 2/2/22 I am not able to give a real review on how they perform, but the quality look of the pens and the name etched on them was superb.”

Helpful Report

Posted 2 years ago

Good afternoon Diana, Thank you so much for your 5-star review! What a lovely birthday gift for your grandson, we hope he loves his new pens. We are so glad that you are happy with the quality of our products. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Pens are fantastic and the customer service and communication all the way through the sales process was excellent!”

Helpful Report

Posted 2 years ago

Good afternoon Doug, Thank you so much for your 5-star review! We are so glad you are happy with our pens. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Really helpful personal service. Many thanks.”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! We are proud of our brilliant customer service, so it is great to hear that you found our service so helpful. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Excellent service,lovely engraving,would highly recommend this company.”

Helpful Report

Posted 2 years ago

Good morning Rachel, Thank you so much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. We are so glad that you are pleased with our engraving work. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“This pen is for my grandson. He is currently 1 year old. It’s going in a memory box to be opened on his 18th birthday, so it is a very special gift and I am truly thrilled with it. Thank you.”

Helpful Report

Posted 2 years ago

Good morning Anita, Thank you so much for your 5-star review! What a lovely gift for your grandson. We are so glad that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“I loved my pen that much I had to order another. Engraving is fab and I just love My pens one on my desk at work other always in my bag. Highly recommend. Thank you.”

Helpful Report

Posted 2 years ago

Good morning Marie, Thank you so much for your 5-star review! We are so glad that you love our pens & our engraving work. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Fabulous service would certainly recommend.”

Helpful Report

Posted 2 years ago

Good morning Leeanne, Thank you so much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Purchased a Schmidt Gold Plated FH241 Fountain Pen Nib Unit for my Scriveiner Fountain Pen. I wanted a Broader Nib than the Medium it came wih and Gold Plated vs Steel. Hard to come by. Executive Pens Direct had the Broader Nib in stock. Reasonably priced and shipping time (considering UK to AZ. USA) Good experience all around. Fountain Pen writes beautifully now.”

Helpful Report

Posted 2 years ago

Good morning Peter, Thank you so much for your 5-star review! We are so glad that we had what you were looking for. It is great to hear that you are happy with our prices & with our shipping times. We are pleased that you had such a positive experience shopping with us. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

“Very pleased with the telephone response when seeking advice, very impressed with the pens and engraving and very happy with the speed of delivery”

Helpful Report

Posted 2 years ago

Good morning David, Thank you so much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are so pleased with the advice you received from us over the phone. We are so glad that you are happy with our products & with our engraving work. Kind regards, Michelle - Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews