Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Proud to have a Parker pen engraved and send in no time by Executive Pens Direct. Soon I will be making new orders !”

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Posted 4 years ago

“Did what it said on the tin. and arrived promptly.”

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Posted 4 years ago

“I bought this pen as a Xmas present for my husband and I am very pleased with engraved lid. Obviously it hasn’t yet been used so I am only reviewing on the look. Thanks for the bag of sweets, very appreciated 😊”

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Posted 4 years ago

“Amazing service and received the pen very quickly. Love the little thank you note you receive with your purchase. Will definitely be ordering from here again”

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Posted 4 years ago

“Excellent company to deal with, prompt delivery of quality goods and the Haribos were a lovely touch!”

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Posted 4 years ago

“This was purchased as a gift for my dad, who does a lot of writing & wanted to give a quill a try. Although I haven't used the pen (which is now wrapped up ready for Christmas) it arrived very quickly & in beautiful condition with a lovely little note of thanks & a packet of sweets! Wonderful service - would definitely recommend.”

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Posted 4 years ago

Hello Jem, Thank you for your great review and order. We really appreciate this as a small business going through these strange times. We are so glad to hear this arrived so promptly, it's such a lovely gift idea. We hope your dad has enjoyed using it since Christmas. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“I placed my ordr for the pen I wanted. Found the price to be good and delivery was on time. Would use them again.”

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Posted 4 years ago

“I bought this lovely engraved pen for my daughter for Christmas and I was so pleased with it, it was well worth the money and it came gift-wrapped.”

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Posted 4 years ago

Hello Kenneth, Thank you for your great review and order, we really appreciate both of these. What a lovely gift for your daughter, we hope she really loved it. It's a very thoughtful gift! Our gift wrapping service definitely takes a little stress off Christmas time. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Great price and swiftly delivered”

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Posted 4 years ago

“First time I have purchased from this firm. Very impressed with the buying process and the very prompt responses will deal with them again”

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Posted 4 years ago

“Thank you . Pens arrived in good time after ordering on line.”

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Posted 4 years ago

“Good quality, the pen looks really pretty and the engraving was good quality too. The cartridges of ink run out fairly quickly and the item was quite pricey but overall it's a good buy, definitely would recommend for a gift!”

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Posted 4 years ago

“First time using them. Will definitely use again. Reasonably priced, speedy delivery too, I ordered and they came the next day. Also the sweets were a nice touch.”

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Posted 4 years ago

“A beautiful set perfect for a gift.”

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Posted 4 years ago

“Very good service. Website easy to navigate and to place order. The pen is beautiful and pricing is reasonable. (I received a little gift from the company which I didn't expect, it was really nice of them.)”

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Posted 4 years ago

“Easy to use website and ordering process. The engraved pen arrived and it is just what I wanted. Looking forward to giving the pen to my father at Christmas.”

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Posted 4 years ago

“I was looking for two quality roller ball pens which could be engraved as a keepsake for two of my grand children for Christmas. I chose Executive Pens because of excellent service in past years. The pens arrived nicely gift boxed, but I was disappointed to discover my grand children’s names had been printed rather than Laser engraved. It looked cheap. Very disappointed . John Roberts”

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Posted 4 years ago

Hi John I am sorry you are a little disappointed with your pens. I can confirm we only engrave our pens. We have never printed pens, because printing doesn't give a permanent mark. We use a combination of laser etching and drag engraving depending upon the finish of the pen. For example our lacquer finish pens are laser etched because the drag engraver can chip the lacquer and give a rough cut. With the laser, we can get a clean cut on the material, so the engraved text looks crisp. For the Waterman Rivera Pens, they have a thin layer of lacquer on them which we remove to reveal the silver barrel below with the laser engraver so the text finish is shiny silver to match the trim of the pen. I am sorry if the effect is not as you expected, but I can confirm it should not wear away with use as printed pens would. If you need any more help or would like to dicsuss your order, please feel free to give us a call. Have a great weekend. Kind regards Andrew

Posted 4 years ago

“Great company to do business with. Most helpful when I hit a snag. Product sent promptly and it is perfect. THANKS!”

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Posted 4 years ago

“Just what was needed & prompt delivery”

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Posted 4 years ago

“Excellent, no trouble, well packaged to prevent any damage in transit, would not hesitate to shop on line with them in the future.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews