Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Great selection of products, prompt delivery and fabulous customer service.”

Helpful Report

Posted 3 years ago

Good morning Helen, Thank you for your positive review! We are so glad that you are happy with your order. Thank you for appreciating our customer service team as well! Kind regards, Michelle - EPD

Posted 3 years ago

“I was very satisfied with my recent purchase and will continue to use EPD for any pens and refills. Very reasonable prices and good service. Thanks”

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Posted 3 years ago

Good morning Joanne, Thank you for your positive review! We are so happy that you are satisfied with your order. We look forward to receiving your next order. Kind regards, Michelle - EPD

Posted 3 years ago

“Pen arrived very quickly and looks good. I haven’t used it as it is a gift. Only disappointment was that it did not come in the presentation box shown on the website. It came in a cheaper box.”

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Posted 3 years ago

“Ordered an engraved Parker rollerball and ballpoint pen set for our son, a little present to commemorate his promotion at work. Very competitive price, delivered promptly and would use and recommend Executive Pens Direct for any similar requirements.”

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Posted 3 years ago

Good morning John, Thank you for your positive review! We are so glad you are happy with your order. It's so great to hear that you would use us again & recommend us. Kind regards, Michelle - EPD

Posted 3 years ago

“Rapid and efficient service!!!”

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Posted 3 years ago

“Disappointed in quality”

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Posted 3 years ago

Hi Elizabeth Thank you for your honest review. We are always looking to improve on the products we offer. I will discuss this with the team to see whether we can work with the supplier of these items to improve the quality in any way without increasing the price point. In the meantime, if you would prefer to return the item for a full refund please let us know. We offer a full 30 days returns period for unused items If there is anything else we can do to help please let us know. Kind regards Abby Exec Pens Team

Posted 3 years ago

“Yes very pleased with the pens for my grandchildren. Engraving was very neat and clear. Good service. Thank you.”

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Posted 3 years ago

“I always come to executive pens direct whenever I need a special occasion present. Their choice of pens is the best I've seen and the embossed books finish the present off nicely. They are very reasonably priced and the service is fantastic. I don't need to look anywhere else. I will definitely be back again and again. Thank you Executive Pens.”

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Posted 3 years ago

HI Sharon Hope you are keeping well. Thanks again for your kind words. We always appreciate hearing from our customers both new and existing. It makes our day to hear we are doing things right. Hope to see you again soon for some more pens. Have a brilliant halloween weekend. Kind regards Andrew

Posted 3 years ago

“Very prompt service. Not quite sure about the Haribo sweets but a nice gesture all the same. Can you supply B pencil leads as well as HB at 0.9mm for my propelling pencil. Where on earth did 'mechanical' pencil come from. If it ain't broke - don't fix it.”

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Posted 3 years ago

“Brilliant gift. Niece extremely pleased with pen. Thank you for your help with the engraving it was perfect. Thank you so much.”

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Posted 3 years ago

Hi Thank you for your kind review. I am pleased everybody liked the Waterman Pen. We do love creating unique gifts and engraving is where our team excels. If you need anything in future, do let us know. Have a great day. Kind regards Abby Exec Pens Team

Posted 3 years ago

“Great service and good quality products.”

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Posted 3 years ago

“I bought this set for my boss as a Christmas gift. I hope he will like them because i loved the quality and presentation.”

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Posted 3 years ago

“Very pleased with engraved pen”

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Posted 3 years ago

“Very professional. Excellent quality pens at a good price with speedy delivery (both times I ordered engraved pens and they arrived within 2 days). Delivery even includes a small bag of Haribos! Only criticism is that the standard colour of the ink seems to be blue and not black. Otherwise, very impressed with their service - they have become one of my favourite companies to order gifts from. Highly recommend.”

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Posted 3 years ago

“Very good service . Quick delivery.”

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Posted 3 years ago

“Quality pens and very good service. Personal lettering excellent. Lovely gift wrapping for a birthday present.”

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Posted 3 years ago

“Excellent prompt service - and Haribo!”

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Posted 3 years ago

“Good communication when order confirmation email didn’t initially arrive and product dispatched quickly and exactly as described”

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Posted 3 years ago

“Prompt service items just as described very pleased.Thank you.”

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Posted 3 years ago

“The pens that I ordered and were engraved came all together and complete with no errors in the spelling. I have tried the one that I ordered for myself and it works perfectly with a smooth action”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews