Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well presented and nicely personalised pens. Can't fault the customer service and the prompt delivery of goods.”

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Posted 4 years ago

“Very good buy loved it”

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Posted 4 years ago

“We had been trying to source the new pastel roller ball pens by Waterman Paris for some time to test in our fieldwork at Travel Writers Online so it was wonderful to find Executive Pens Direct stocked the whole colour range. We bought two to start with and were very pleased with price and speed of delivery. From Blaydon to Devon safe and secure!”

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Posted 4 years ago

Hello Charles, Thank you for your brilliant review, we absolutely love the pastel Waterman range! Perfect for summer, we are glad you enjoy them too so far! If you like pastels we suggest the Parker pastel jotters too! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards Emily

Posted 4 years ago

“excellent - I like a free-flowing pen so perhaps a little churlish to say this is perhaps just a little too free-flowing?”

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Posted 4 years ago

“staff were very helpful and pleasant over the phone when i rang looking for refills delivery was very quick.although my order was very small i felt i was treated like someone ordering much larger”

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Posted 4 years ago

“I bought the Parker pencil as a gift and the recipient was really pleased with it and the personal note engraved. It was received in perfect condition and very quick turnaround.”

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Posted 4 years ago

“Fast shipment and helpful customer service team. Great item, i love my personalised Sonnet, thank you!”

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Posted 4 years ago

“It was a very good deal. I’m happy with the delivery and the product”

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Posted 4 years ago

“My boys bought this for their dads birthday as he works in an office. He was very impressed with the pen and the overall packaging was brilliant. And the price is even better”

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Posted 4 years ago

“I ordered a couple of Parker Pens online from Executive Pens Direct as a retirement present for a colleague. Ordering was extremely easy. When the pens arrived a a few days later, I was pleased to see how excellent the engraving was on them, and how neatly they were packaged in their bespoke box. Black pens with gold engraving looked so smart. I also received a compliment slip with a hand written note from the person who engraved and packaged them. From a family company this was a lovely touch, knowing that everything had been done personally to order and not ‘mass produced’. They have a wide range of gifts, so if you’re looking for something special, I’d recommend you consider getting something from here. John Grayson”

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Posted 4 years ago

“Ordering was simple and delivery was super quick. I ordered the silver pen for my husband for our silver wedding. He was delighted. The one comment I would make is that it didn’t come with any ink cartridges and if I had known that this wasn’t included at the time of ordering I would have bought them at the time. Instead I have subsequently had to order ink and my husband cannot use his present until this comes. You need to put ink suggestions on the page so people can see this and order accordingly.”

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Posted 4 years ago

“Excellent service, I have ordered multiple journals, a fountain pen and art supplies, all arrived promptly and in beautiful condition. On two occasions when I have needed to telephone with queries, the customer service was first rate.”

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Posted 4 years ago

Hello, Thank you for your great review - we hope you have enjoyed using your new products! Thank you for mentioning our customer service, our team always aim to go above and beyond even for the smallest of requests! If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Really good service, happy to wait for the 2-3 day delivery time quoted, parcel came next day. Lovely calligraphy set. Nicely packaged. Haribos! Recommend and would use again.”

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Posted 4 years ago

“Excellent value, beautifully engraved pen, very prompt delivery, easy to navigate site, all brilliant!”

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Posted 4 years ago

“Best ever selection of pens, reasonably priced. Great service. I am a very happy customer.”

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Posted 4 years ago

Hello Marianne, Thank you for your great review - we try to update our stock regularly so our customers have the best selection! We hope you are enjoying using your new pens. If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Friendly efficient service. Excellent!”

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Posted 4 years ago

“Very good customer service, pen came in a very professional box. Excellent.”

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Posted 4 years ago

Hello Matthew, Thank you for the great feedback - our team always aim to go above and beyond even for the smallest of matters so thank you for noticing. We hope you are happy with your new pen and hope to hear from you again in the future! If we can ever be of assistance with any future orders please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Thank you, it was a brilliant service and I received my refills very quickly.”

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Posted 4 years ago

“Wanted refill for Mont Blanc pen and purchased from pens direct to try. Excellent quality and speedy delivery, would recommend.”

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Posted 4 years ago

“Excellent, personalised service and we are thrilled with the engraved pen we purchased for a friend. Would definately shop there again ( we are in New Zealand ) as the online ordering process was so simple and quick. Highly recommended :-)”

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Posted 4 years ago

Hi Catherine, Thank you for your great review and recommendation! We are so glad you enjoyed using our website and found it easy to place an order. We really hope your friend enjoyed the gift as much as you liked it! If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews