Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed customer service the day it arrived and this is a copy which you can use wherever you feel: “ I have received my order this morning and I am just emailing to say thank you. I'm really pleased with my new pen but very happy with the service you have provided. The personalised note in the package was a lovely touch. Will definitely be keeping an eye on your products to order in future... even on the other side of the world...” ...really pleased and looking forward to using it lots throughout my university studies. Thank you so much!!”

Helpful Report

Posted 4 years ago

Hello Hannah, Thank you for your email and review! We are so glad to hear you are happy with our service and your new products! We've passed your feedback onto our packing team who were happy to hear it arrived safely. We wish you luck with your university experience and if we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Excellent on line service”

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Posted 4 years ago

“Excellent service arrived extremely quickly and beautifully engraved I would highly recommend Thankyou”

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Posted 4 years ago

“I got my refills - and was refunded where they didn't have one - good!”

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Posted 4 years ago

“Very pleased with the purchase.”

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Posted 4 years ago

“Ordered pen on Sunday afternoon to include engraving and wrapping, arrived on Wednesday beautifuuly wrapped. The pen and engraving were perfect. Would definitely recommend this company.”

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Posted 4 years ago

“Prompt delivery have bought for 60th Birthday am sure recipient will be made up”

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Posted 4 years ago

“Such an excellent product and the inscription was perfect - would highly recommend!”

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Posted 4 years ago

“A friend gave me a beautiful engraved pen for my 50th Birthday. When my neices asked for their names on a pen for their 17th birthdays I asked my friend where mine came from. I asked my neices a colour preference & ordered. The order came quickly, with smart boxes & the pens again are elegant & lovely. I would only say that the writing was harder to read on the Rose gold. It might be good to have an example on the website. My 17 year old nieces are so over the moon with their pens & really pleased to have a refill too. We 100% recommend your company. Thank you.”

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Posted 4 years ago

Hello Joanna, Thank you for your great review. We are so glad to hear that you loved your gift enough to repurchase from us. What a lovely and thoughtful gift for your nieces it sounds like they are really happy with them. Thank you for the feedback about the engraving - a preview is something we are looking to add to our website as we have just launched our new look. These pens are also brand new from Parker so we are still perfecting our knowledge on them! I will pass this onto our website and engraving team for them to look into! Kind Regards, Emily

Posted 4 years ago

“Ordered a couple of refills for my Space Pen. Delivered within two days, brilliant service.”

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Posted 4 years ago

“Refills arrived quickly”

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Posted 4 years ago

“Good service. Items were delivered on time and as expected.”

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Posted 4 years ago

“Items arrive in tact and as advertised - a regular purchase”

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Posted 4 years ago

“Product received in good time. Excellent product, does a great job.”

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Posted 4 years ago

“Very pleased,with purchase.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Product arrived really quickly, great service.”

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Posted 4 years ago

“Satisfied”

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Posted 4 years ago

“Bought for my sons birthday. Pen arrived very quickly. Thank you.”

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Posted 4 years ago

“Order arrived following day and well packaged. Excellent service, thank you.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews