Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“On the basis of this being my first order from Executive Pens Direct I have to conclude that I am 100% satisfied with the quality of service and the quality of products. My order was well presented,, well packaged and received within a reasonable time frame. The pens themselves contained high quality ink colouring, looked slick and were a comfortable hold when using. I will certainly be using Executive Pens Direct in the future.”

Helpful Report

Posted 4 years ago

Hello Linda, Thank you for your review and order, as a small business through these strange times we really appreciate both of these. We are so glad to hear as a first time customer you would come back to us without hesitation. It's lovely to hear customer feedback especially when it is as detailed as yours. We absolutely love the Sakura range, they have such a wide range of colours and different inks! We hope you are loving using yours. If we can ever be of any assistance again in the future please don't hesitate to get in touch with our team who will be more than happy to help. Kind Regards, Emily

Posted 4 years ago

“Excellent service from ordering to delivery, very quick. Pen is lovely, good quality, really pleased”

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Posted 4 years ago

“Extremely good pen. I’m really grateful for it and the engraving is amazing, well done Executive Pens. I’ll be buying from you again.”

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Posted 4 years ago

“excellent product and buying experience.”

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Posted 4 years ago

“Superb personal service and a smart product. Extra touch (sweets) appreciated. Will use the company again without hesitation.”

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Posted 4 years ago

“Very nice pen it arrived quickly . This is my second pen I have ordered. I would recommend this company.”

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Posted 4 years ago

“Great selection of pens and other artefacts designed for stationery addicts, at competitive prices with superlatively quick service. Internet shopping at its best!”

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Posted 4 years ago

“Excellent service which I’ll use again in the future.”

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Posted 4 years ago

“Easy to order, quickly delivered, exactly as described and a great price.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Great price, lovely Keweco pen... i am addicted and really super fast and efficient service - all during prior to Xmas and imminent lockdown. A great company to deal with.”

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Posted 4 years ago

Hello Sarah, Thank you for your review and order, we really appreciate this during these strange times. We are glad to hear you like your new Kaweco pen, we love this brand! It's so different yet a pleasure to write with. If we can ever be of any assistance again in the future please don't hesitate to get in touch with our team. Happy New Year! Kind Regards, Emily

Posted 4 years ago

“Lovely pen set,was a Christmas gift for our son-in-law.”

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Posted 4 years ago

“The pen was a gift for my husband who loved it. It looked very smart with his name engraved. Very quick delivery”

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Posted 4 years ago

“Really quick delivery & website easy to use - lovely quality pen”

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Posted 4 years ago

“Good prompt service. Good quality product.”

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Posted 4 years ago

“Excellent, efficient and friendly service. Who could ask for more!”

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Posted 4 years ago

“This was a present for wife who loves doing crosswords in bed but found with normal pens they would very quickly refuse to write at upwards angle. The pen is excellent delivering ink at any angle and writes smoothly and easily. My wife is most impressed and would certainly recommend to anyone who has the same problem.”

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Posted 4 years ago

Hello David, Thank you for your great review and order, we really appreciate both of these as a small business. We are so glad to hear your wife is able to do crosswords in bed now! Such a thoughtful and lovely gift. We love Fisher Space pens for this, and they look stylish and modern while being so effective! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“I was very impressed with the service I received when I had a post order query. I received a reply to my email within two hours from Abby which put my mind at rest concerning my birthday present for my grandson. The quality of the service I received and the pen I purchased were both outstanding!”

Helpful Report

Posted 4 years ago

Hello Sheila, Thank you for your review and order, as a small business we really appreciate both of these things. I'll be sure to pass your review onto Abby who will be thrilled to hear you are happy with both the pen and her service. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“I ordered a beautiful pen and pencil set for my son. Items arrived when expected and we even had a little extra treat in the parcel {a bag of Haribo, which my granddaughter enjoyed} Will definitely order items from here again.”

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Posted 4 years ago

“Great service, order arrived quickly despite Christmas postal pressures. Lovely finish on personalisation and gift wrapping, would definitely order again.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews