Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,325 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have been very happy with my purchase with your company which was dealt with in the most professional manner.I am thrilled to own such a quality item and could not be happier with the way my transaction was handled.I would recommend your company with no hesitation.”

Helpful Report

Posted 5 years ago

“The Parker Sonnet pen was delivered very quickly for my daughter’s 40th birthday. It was beautifully wrapped, engraved tastefully as once I had ordered it I was in two minds whether it was a good idea to have it engraved but I was delighted with it and so was the recipient. I would definitely recommend this company and will use them again in the future.”

Helpful Report

Posted 5 years ago

“Bought as a present for my husband .he is delighted. Great value for money .quick delivery and the engraving was lovely well done to this company 10 out of 10”

Helpful Report

Posted 5 years ago

“Very quick & efficient service”

Helpful Report

Posted 5 years ago

“I have been looking for a new bag for a long time. As a school teacher, I need a bag where papers and files will stack easily. My new bag is excellent for this. It arrived on time with minimum fuss - really pleased.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your great review. I am happy to hear you are pleased with your item. If there is anything else you need just let us know. Have a great week. Kind regards Abby

Posted 5 years ago

“Order taken, next day delivery first class,”

Helpful Report

Posted 5 years ago

“Their service was very good and the gift which I bought was elegantly wrapped.”

Helpful Report

Posted 5 years ago

Hi Philip I am glad you are happy with our service. We try hard to give the best service we possibly can. If there is anything else we can help with don't hesitate to ask. Have a nice day, Kind regards Abby

Posted 5 years ago

“Very good service and fast delivery!!!”

Helpful Report

Posted 5 years ago

“Communicated with Elizabeth and Abby by email. Very prompt responses, and very helpful in choosing pen color/engraving. Final product received sooner than promised, and looks exquisite!”

Helpful Report

Posted 5 years ago

Hi Thanks for leaving such a nice review. It is great to hear you love the pen and the engraving. I will pass on your kind words to our engraving team. They love to hear from our customers. Kind regards Abby

Posted 5 years ago

“I was very pleased with the service I received, it was easy to order and a quick delivery service, can highly recommend this site .”

Helpful Report

Posted 5 years ago

“The pens were exactly as eexpected, the engraving very good and the delivery very quick.”

Helpful Report

Posted 5 years ago

“My Parker Pen lid became loose in under 12 months. Executive Pens helped me return the pen for repair. The model was discontinued, so I was offered an alternative new pen. Great customer service and communication.”

Helpful Report

Posted 5 years ago

Hi Nick Many thanks for sharing your experience with us. We always do our best to help our customers, both past and present. We think it is important to give great aftersales service on top of our standard customer service. I hope you like the new version of your pen, it is just a shame the first one couldn't be fixed. If you ever need any more help just let us know, we are always happy to help. Kind regards Abby

Posted 5 years ago

“Brilliant service”

Helpful Report

Posted 5 years ago

“Bought 2 sets of pens they arrived on time and were great - thank you!”

Helpful Report

Posted 5 years ago

“Great quality pen, well packaged and arrived quickly. We opted to have the pen engraved which looks great at a very good price. Very happy customer”

Helpful Report

Posted 5 years ago

“I am delighted with the pen I ordered, in fact I ordered a second one immediately. The speed at which the order was dispatched was incredible, the quality of engraving is excellent and the price very good.”

Helpful Report

Posted 5 years ago

“Brilliant service I had reason to call the company due to problems with my computer and the young lady could not have been more helpful and ordered the item for me. The Pens are so lovely and the engraving just tops them off. As promised they were received the next day ready for my grandsons 21st birthday. Thank you Executive Pens Direct.”

Helpful Report

Posted 5 years ago

“Quick delivery - half the price of same product on amazon and they put a pack of haribo in with my notebooks :) Would definitely order again.”

Helpful Report

Posted 5 years ago

“High quality merchandise beautifully inscribed. Also a very quick posting and a lovely presentation box. I highly recommend using this company as everything was as described”

Helpful Report

Posted 5 years ago

“Delivery came right on time. I got an engraved journal for my friends birthday and it is amazing. just the right size I was looking for and the engravement was extraordinary! The material is really nice and this is an amazing price. I looked everywhere for a good value for money and landed here and so therefor really recommend this product”

Helpful Report

Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,325 reviews