Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,323 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Very happy with my purchase. Will definitely buy again”

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Posted 4 years ago

“The service I received was exemplary and the refill arrived by post the following morning,”

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Posted 4 years ago

“Placed order on line , easy to understand. Inscription was very well done ,exactly as requested. The pen was delivered within 24 to 36 hours . Excellent service I would highly recommend this company .”

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Posted 4 years ago

“I was delighted with my purchase of the inscribed pen. The inscrption was done perfectly and made a brilliant present for my brother. It was delivered on time and I have nothing but praise for your product and your companies efficiancy. Thank you.”

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Posted 4 years ago

“Very good service, I liked the personal touch with the thank you card. Delivery was very quick. I will be using them again.”

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Posted 4 years ago

“Excellent service. Rapid turn around, good quality item, bought as present, recipient delighted.”

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Posted 4 years ago

“Very good service and fast delivery.”

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Posted 4 years ago

“Excellent service . Very prompt delivery.Just what I wanted”

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Posted 4 years ago

“thank u i lv it”

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Posted 4 years ago

“Excellent service. Delivery quicker than stated and engraving good quality.”

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Posted 4 years ago

“Great service and the engraved pen looks lovely .. my Dad loved it!”

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Posted 4 years ago

“Arrived quickly and engraving was as I had quoted lovely pen too Only disappointment was the box it was made clear how it would be presented and it has come in a cardboard presentation box not special enough for a gift”

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Posted 4 years ago

Hi Jayne, Thanks you for taking the time to leave us feedback. I am glad the pen was well received and I totally understand regarding the gift box. Parker spend a lot of time changing and redesigning their gift boxes, they trial lots of new packaging, and the recent change to a smaller gift box has come as a surprise given that they have improved the pen quality overall. We think it may be due to more environmental awareness by larger companies, trying to reduce their carbon footprint, which we do see as a positive. Unfortunately we have no control over the packaging changes. They are Parker decisions, however we do give them feedback on how our customers receive them, so I will relay your thoughts to our Parker account manager. I hope this helps explain a bit about the Parker packaging. If you need any more info or assistance please don't hesitate to contact us. Have a great weekend. Kind regards Abby

Posted 4 years ago

“Good service but the Parker ballpen extra fine refills were messy.”

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Posted 4 years ago

Hi Rick Thanks for the feedback. Please accept our apologies that the refills you received had an issue, we will contact you directly and get those replaced no problem. Apologies again. Kind regards Abby

Posted 4 years ago

“Excellent very quick service and fab quality. Highly recommend”

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Posted 4 years ago

“Very fast service. Engraving done very well. 4th pen I have bought now for grandsons, and really pleased with the service.”

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Posted 4 years ago

“Item quality was as explained, it would be useful if it explains where the engraved writing would appear on pen.”

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Posted 4 years ago

Hi Barinderjit Thanks for your positive feedback. We are always interested in ways in which we can improve our product and service offering, as we want to be known for our excellent customer care. I think it is a great idea to show where the pen will be engraved (and possibly even give the customer a choice of positions) We are already looking into ways to develop this and add the functionality to our new website which we are developing at the moment. Hopefully we can add this function to the new site and once it goes live you can see it in action. If you need anything else or have any other great ideas, just drop us an email. Always happy to help. Have a brilliant weekend. Kind regards Abby Exec Pens Team

Posted 4 years ago

“I’m pleased with the quality and presentation of the pen”

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Posted 4 years ago

“You saved my Visconti pencil! Very fast and reasonable price for this international transaction. A+++++++”

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Posted 4 years ago

Hi Brilliant, we would hate for a beautiful Visconti pencil to be sitting usused and unloved. They are one of our favorite brands so we are happy we could be of help getting your pencil back into action. If you need anything else just let us know. Have a great weekend. Kind regards Andrew

Posted 4 years ago

“Very pleased with my parker pen excellent quality.”

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Posted 4 years ago

“Excellent products, prices, and delivery time! 👍🏼”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,323 reviews