Executive Pens Direct Reviews

4.9 Rating 3,322 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service for Fisher Space Pens refills: best biros ever!”

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Posted 11 months ago

Thank you for taking the time to leave a positive review of the Fisher Space Pens! We completely agree with you that the Fisher Space Pens refills are brilliant. Thanks again for your kind words, and we look forward to serving you again in the future. Kind regards Exec Pens Team

Posted 11 months ago

“A beautiful collection of pens to choose from with a wonderful choice of notepads to accompany them, all engraved if you wish, I couldn't have been more pleased with both of my items, as was my recipient, the engraving was perfect and the order arrived within a couple of days of ordering all wrapped in beautiful gift wrap. I can't recommend Executive pens highly enough, if you are looking for a special gift then look no further. Thank you Executive Pens.”

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Posted 11 months ago

Dear Sharon, Thank you so much for your glowing 5-star review of Executive Pens Direct! We truly appreciate your support. Its great to hear that you are delighted with our product collection. We take pride in offering a wide range of options for our customers. I'm so leased that the recipient loved the gift. Louisa takes pride in her giftwrapping, and she will be thrilled to hear your kind and appreciative words about her work. If you ever need anything in the future, please do not hesitate to reach out. Kind regards Andrew Exec Pens Team

Posted 11 months ago

“The pen itself was nice but the engraving was weird - I'd chosen the option to get it engraved front and back and it was upside down on one side of the pen, which was disappointing. No time to send it back as it was for my dad's birthday. I have given three stars as it arrived quickly and the pen was nice. But shame about the engraving!”

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Posted 11 months ago

Dear Romy, Thank you so much for taking the time to write such a thoughtful review for Executive Pens Direct. We appreciate your feedback and will be looking at any way we can improve our service and offering following your ideas. With regards to the engraving, we offer a product preview on the site so you can see how the product will look before you order the pen. If you need any more engraved pens, please feel free to call us and we can discuss different positions for your engraving to make sure you are completely happy with the pen set and the engraving position, or if you need it for a left-hander, which is sometimes why the engraving can look upside down. If you have any further questions or need any assistance at all, please don't hesitate to reach out to us. We are here to help and would be more than happy to assist you in any way we can. Once again, thank you for your kind words, and we look forward to serving you again in the future! Best regards, Andrew Executive Pens Direct

Posted 11 months ago

“Shipped quickly, arrived in perfect condition. Great product”

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Posted 11 months ago

Hi May, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Koh-I-Noor Black Mechanical Clutch Leadholder Pencil and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Very pleased with engraving”

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Posted 1 year ago

Hi Cherry, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great merchandise and shipped quickly.”

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Posted 1 year ago

Hi Rebecca, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Safari Fountain Pens and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Nice pen, as advertised. Very pleased.”

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Posted 1 year ago

Hi Janice, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Superb quality pen that is a delight to use. The provisioning of the ink adapter was greatly appreciated, well done!”

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Posted 1 year ago

Hi Robert, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Ordered my pens and 2days they were delivered the engraving looks good as well, let’s hope the person they are for appreciates them but I’m sure he will”

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Posted 1 year ago

Hi Kevin, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Laque Black Gold Trim Fountain & Ballpoint Pen Set and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Had to wait a little while as there was a stock issue but I was kept informed. Items arrived very well packed and I loved my items 10\10”

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Posted 1 year ago

Hi Karen, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Wanted something a little different as a present. The recipient is a music buff so I wanted musical notes engraved rather than a name. I visited their offices and discussed my requirements which were immediately translated into a screen image. A day later (despite their Xmas rush) the pens were ready for collection. Excellent friendly service - even a small bag of Haribo was included with the order, which strangely never made it to the new owner of the pens.”

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Posted 1 year ago

Hi Ian, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set and that we were able to fulfil your requirements for your friends' gift :) thank you for your very kind comments. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Speedy service; the pen - correctly engraved - arrived two days after ordering. Website easy to use with regards to engraving etc. Very pleased with my purchase.”

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Posted 1 year ago

Hi Heather, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I ordered a nib for my Scriveiner pen, I wanted a broader nib but unfortunately the nib I was advised to order was the exact same size as the nib the pen was supplied with so a waste of time and money but the service and the quality of the nib were excellent!”

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Posted 1 year ago

Hi Thomas, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. I am sorry however that it was not the size you expected. Please could you get in touch if you would like this replaced. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great customer service from the Team as always, delivery of the gift was received within a few days, thank you Team have a Happy New Year!”

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Posted 1 year ago

Hi Christine, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Logo Brushed Steel Ballpoint Pen and Mechanical Pencil Gift Set and our service. Thank you for your loyal custom and very kind comments. Happy New Year! Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Quick delivery. Fab purchase.”

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Posted 1 year ago

Hi Jackie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego pens and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“My Wife was extremely happy with her pen, very quick service, would highly recommend this company”

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Posted 1 year ago

Hi Darren, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Allure Pastel Pink Ballpoint Pen and our service. We're pleased to hear your wife loved her new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Arrived quickly, works well. Postage a bit steep.”

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Posted 1 year ago

Hi Erica, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. I'm sorry that you feel the £1.99 for tracked 48hr delivery is a bit steep but pleased that the order reached you within the expected time frame. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Ordered pen arrived on time. Really nice pen for a gift. We'll pleased.”

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Posted 1 year ago

Hi Charles, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Hugo Boss Contour Brushed Chrome Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great novelty pen for my grandson's collection!”

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Posted 1 year ago

Hi Janet, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego 2.0 Blue Gel Pen With Minifigure and our service. We hope your Grandson loved his new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“What amazing service I received from this company. I ordered Lego pens for a Christmas present for my granddaughter. Royal mail did not deliver so after 6 days I emailed to ask where they were. A gentleman called me back, he was understanding and apologised, explaining this was a problem with Christmas post. He said we will send more out immediately and fast track the parcel to you. I received the pens the very next day. My granddaughter was so pleased to open her pens on Christmas day. Thank you Executive pens direct for amazing customer service.”

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Posted 1 year ago

Hi Heather, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and that we were able to get your order to you in time for Christmas :) thank you for your very kind feedback. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,322 reviews