Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good quality, efordeble Price 👌👍”

Helpful Report

Posted 4 years ago

“Excellent service in all respects”

Helpful Report

Posted 4 years ago

“I cannot review this item as it was a present”

Helpful Report

Posted 4 years ago

“I was very impressed with the speedy turnaround from my initial query to receipt of my order. It was well packaged but appropriately so for the size and nature of the product. Thank you and I. will definitely be ordering again!”

Helpful Report

Posted 4 years ago

“I ordered a replacement part for my Sheaffer pen which arrived the next day, can’t be better. My mistake, I ordered the wrong part and apparently it is not available anymore. Not only did I get a full refund very quickly but Executive Pens gave me a very good lead to source a part that would suit my pen. Brilliant what more can I say other than a big Thank You for your excellent service. Lawrence Carter”

Helpful Report

Posted 4 years ago

Hello Lawrence, Thank you so much for your order and review. Our team always aim to go above and beyond no matter the size of the request so thank you for noticing! I will pass your review onto our customer service team who will be glad to hear also. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Very professional, quality listings and delivered very quickly. Highly recommended!”

Helpful Report

Posted 4 years ago

“Excellent service. Will order from this company again. Thank you”

Helpful Report

Posted 4 years ago

“superb service.”

Helpful Report

Posted 4 years ago

“I ordered a Pen recently that unfortunately arrived with a bit of scuffing. I contacted the team and they were exceptionally helpful and apologetic, they arranged for a replacement pen immediately and it arrived very quickly. The pen is excellent and I was very happy with they way Executive Pens Direct handled my order.”

Helpful Report

Posted 4 years ago

Hi Adrian, Thank you for your review and order. I'm sorry to hear the original was slightly damaged, it would appear this was not checked fully during our packing process. However, I am glad to hear that the issue got resolved promptly. I will pass your review onto our customer care team who will be happy to hear! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Lovely looking pen it has a nice weight to it, I've yet to write with it, but I doubt that I will be disappointed.”

Helpful Report

Posted 4 years ago

“My chosen pen was a 21st birthday present. It arrived within a couple of days, was beautifully gift wrapped as requested and I was delighted when it opened; the recipient was thrilled with the pen and loves how beautifully it writes. Thank you 🙏”

Helpful Report

Posted 4 years ago

Hello Yvonne, Thank you for your review and order. What a lovely gift! It sounds like you were all happy with the purchase. I will pass your review onto our gift wrapping team who will be delighted to here! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with us. Kind Regards, Emily

Posted 4 years ago

“The website is easy to use. The cartridges I ordered arrived promptly and were the correct ones. Invoice was enclosed and a little sweet surprise too. I would use them again without hesitation.”

Helpful Report

Posted 4 years ago

“Excellent service, great price, thank you EPD”

Helpful Report

Posted 4 years ago

“Great service and quality product”

Helpful Report

Posted 4 years ago

“Easy transaction. Thanks”

Helpful Report

Posted 4 years ago

“This pen was a present for my wife, she was over the moon and could not be more pleased.”

Helpful Report

Posted 4 years ago

“Great service ! Highly recommend them.”

Helpful Report

Posted 4 years ago

“We purchased these;- having very good performance for a long time of what we thought was an excellent pen, my wife and I we fort over it. These are very scratchy unless one holds the pen completely vertical. Our observations are;- original, Rollerball, M 0.8mm made in UK recent purchase Rollerball refill M0.7mm made in France”

Helpful Report

Posted 4 years ago

Hello Jeffrey, I'm sorry to hear you are not completely happy with your purchase. I've emailed you privately on the email address provided with your order to discuss this further as we do want all of our customers to be happy. Apologies once again and Kind Regards, Emily

Posted 4 years ago

“The pens arrived on time and nicely gift wrapped. Thank you.”

Helpful Report

Posted 4 years ago

“Bought as a gift, the pen came well presented in a box and arrived within a couple of days. Partner loves it”

Helpful Report

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews