Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple order well fulfilled. 2 ballpoint refills. Delivered to specification and on time”

Helpful Report

Posted 4 years ago

“Great service & delivery. Engraving good, but the cut depth of some characters was a little inconsistent... I think the pen material (titanium nitride) was too hard for the engraving process to cut perfectly. Still looks good though.”

Helpful Report

Posted 4 years ago

“Excellent service and pen is more than excellent”

Helpful Report

Posted 4 years ago

“purchased engraved biro for my grandson to use as he is moving to upper school. k he is very pleased with it.”

Helpful Report

Posted 4 years ago

“Great customer service, very good quality of products, and fast delivery. Very happy, Thank you!”

Helpful Report

Posted 4 years ago

“Bought pen and had it personalised. Pen was very nicely engraved and service was very prompt. When I contacted them by phone nothing was too much trouble. Would definitely use company again and would recommend.”

Helpful Report

Posted 4 years ago

Hello Dorothy, Thank you for your great review. We are so glad to hear that it was delivered so promptly and that you are happy with the final product. I will pass on this feedback to both our engraving and customer service team who will be happy to hear! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“I was very pleased with the service & received a phone call from both DR’S who they were gifts for saying what lovely personalised gifts they were ,especially being personalised.”

Helpful Report

Posted 4 years ago

“I bought a Parker fountain pen as a present for my son as he started secondary school, with his name engraved on the barrel of the pen. Unlike other sellers who only engrave names on the cap, Executive Pens provides both options to choose from. Very happy with the workmanship on the engraving. The order also arrived fairly quick. We are very pleased with our our order with Executive Pens Direct.”

Helpful Report

Posted 4 years ago

Hello Krishna, Thank you for your brilliant review - we are so glad to hear the pen arrived promptly and you were happy with it. I will pass on your feedback to our engraving team who will also be happy to hear :) Our team always take great pride in their engraving work so it's nice when people notice! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Customer service is excellent, and the pen that I ordered is of good quality. Would highly recommend this company.”

Helpful Report

Posted 4 years ago

“Extremely prompt and efficient service. The quality of the pen I ordered was even better than I thought it would be. I will definitely be using this company again 100%!”

Helpful Report

Posted 4 years ago

“The parker pen refills I ordered were successfully delivered. The orders were delivered in two batches probably because I change my mind after putting the quantity I needed as four initially and then changed to eight. However I was happy with the transactions.”

Helpful Report

Posted 4 years ago

“Lovely pen for my nieces 16th birthday, ordered one day delivered the next.”

Helpful Report

Posted 4 years ago

“I just ordered some refills for my Waterman rollerball. Despatched on time, well packaged, I will use Executive Pens again. Chris Beecham”

Helpful Report

Posted 4 years ago

“so far so good”

Helpful Report

Posted 4 years ago

“Excellent service. Part of order was out of stock but was contacted by phone Very quickly to discuss an alternative. Opted for gift wrap as these were presents for grandchildren. Both main items were very professionally wrapped and looked really good. I am more than happy my purchases.”

Helpful Report

Posted 4 years ago

Hello Ian, Thank you for the brilliant review. I'm so glad to hear that you were happy with the purchases and our customer service. We hope your grandchildren also loved the thoughtful presents! If we can ever be of any assistance again in the future please don't hesitate to contact our team who will be happy to help. Kind Regards, Emily

Posted 4 years ago

“I searched high and low for a specific pen and found it on Executive Pens Direct for a great price! It was easy to order and it arrived all the way to Australia from the UK well wrapped and packed. I exchanged an email about delivery tracking and received quick and very helpful responses. I can highly recommend Executive Pens Direct!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your order and great review! It's great to hear that we could provide the pen you were looking for and that it arrived so promptly. We hope it's living up to the expectation. I will pass on your feedback to our packing team who will be very happy to hear it arrived safely! If we can ever be of any assistance again please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Great service and fast delivery . The website is easy to use and has great range of pens and refills . Will definitively use again”

Helpful Report

Posted 4 years ago

“Service was fast and reliable. The product arrived as described and the price was to be expected for the pencils. In my experience so far it has been positive.”

Helpful Report

Posted 4 years ago

“The pens came in plenty time”

Helpful Report

Posted 4 years ago

“Fabulous service thank you. Ordered Monday, delivered Tuesday, engraved and gift wrapped!”

Helpful Report

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews