Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,321 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and arrived quickly. The refill form my order was missing but after a quick call it was dispatched out the next working day with an apology.”

Helpful Report

Posted 4 years ago

Hello Shelley, Thank you for your review, we're so glad you're happy with your order and enjoyed using our website! However we're so sorry to hear your refill was missing, I'm glad the replacement arrived promptly and hope you are enjoying your order. If we can ever be of assistance in the future don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Excellent service, it arrived super fast and the pen with the engraving was absolutely beautiful. I would definitely recommend!”

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Posted 4 years ago

Hello Mariangela, Thank you for your great review! We're so glad your new pen arrived quickly and you are enjoying it! If we can ever be of assistance in the future then please don't hesistate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Beautiful.... just what I expected..”

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Posted 4 years ago

“Fantastic, very quick service and excellent products!!”

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Posted 4 years ago

“I bought some turquoise cartridge refills. The colour is exactly as shown in the website. The cartridges came with a contact card and some sweets, although we didn't have as we are vegetarian it was a nice gesture and felt very personal enough for me to mention it to others. Good effort guys, I look forward to buying other stuff from you.”

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Posted 4 years ago

Hello Seraj, Thank you for the lovely review. We're so glad you are enjoying your new catridges, the turquoise is a lovely colour, good choice! The little extra's are our way of saying thank you back to our customers so we will have a look into getting some vegetarian sweets, thanks for letting us know! If we can ever be of assistance in the future don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“I purchased a set of 2 pens for my nephew’s 18th birthday as he is going into the corporate world. They were stunning. Presented beautifully. Great delivery speed. Thank you”

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Posted 4 years ago

Hello Sarah, Thank you for the lovely review, what a thoughtful gift for you nephew! We wish him all the luck in his new career and hope he had a wonderful birthday. If we can ever be of assistance in the future don't hesistate to get back in touch! Kind Regards, Emily

Posted 4 years ago

“Excellent service, quick delivery & even included a little bag of treats.”

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Posted 4 years ago

“Good looking website, fast delivery and great pen collection - Bough twice and will definitely will buy again”

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Posted 4 years ago

Hello Ilias, Thank you for the brilliant review! We are constantly updating our pen collection and stock on our website so thank you for noticing the wide range we sell! We hope you are enjoying your new bits and we look forward to having you shop with us again in the future. Kind Regards, Emily

Posted 4 years ago

“Really impressed with the service. Extremely quick turnaround even with engraving.”

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Posted 4 years ago

“Great prices for Parker pens. Very friendly and efficient customer service. Quality of engraving is top-notch. I'll definitely make EPD/NE Trophies my first choice for pens and engraving.”

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Posted 4 years ago

Hello Martin, Thank you for you brilliant review! We're so glad to hear you love your new parker items and that you're happy with our customer service. We love to hear feedback from our customers. If you ever have any questions about a future order please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“The Vector Parker pen is an ideal pen to use towards writing in my journal. It is comfortable to hold, eyecatching and a smooth writing tool.”

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Posted 4 years ago

Hello, Thank you for your great review! We're so glad you're enjoying your new Parker Vector. We agree they are a great pen to write with and look at! If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Came immediately, best priced I could find. Beautiful website- very impressed with service. Will be coming back for more beautiful pens I saw.”

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Posted 4 years ago

Hello Damon, Thank you for your great review, I'm glad your items came promptly and you're happy with your new bits! We're constantly adding new products to our website so hopefully next time you spot some new pieces! If we can ever be of any assistance don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Absolutely brilliant! I wanted to treat myself to new notebooks for uni and I am so glad I chose these, the embossed course number looks so good, there are more than enough pages and the book mark and pen holding bit is great. Feels excellent quality! Also I chose the free delivery option as I wasn't in any real rush, and they came next day! Which is almost unheard of for our area even when we pay extra for next day delivery!”

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Posted 4 years ago

Hello Penny, Thank you so much for your lovely review! I'm glad your new notebooks arrived so quickly. It sounds like you're really happy with your new items! Good luck with University and we hope your new books bring you all the luck you need! If we can ever be of any assistance in the future don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Absolutely excellent service. Mine was only a small order of a Parker ball point pen and refill. The order was dispatched the same day I believe because I received by Royal Mail within two day of placing the order. Well done thank you I will not hesitate to use you again.”

Helpful Report

Posted 4 years ago

Hello Stewart, Thank you for your great review! We hope you're enjoying your new Parker products. It's great that you received it so quickly. If we can ever help you with a future order please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“As I couldn't source the cartridges I needed from local shops I went on-line and chose the site for Executive Pens. My order was delivered promptly with everything in place. I liked the included card introducing the person who dealt with my order”

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Posted 4 years ago

Hello Margaret, Thank you so much for shopping with us and leaving your wonderful review! I'm so glad you received your new catridges quickl and hope you are enjoying using them. I will pass on your message about the note to our packing team, I'm sure it will make their day. Kind Regards, Emily

Posted 4 years ago

“Although the particular pens I ordered were not in stock, Executive Pens Direct, especially Abby, were extremely helpful in offering alternatives that still got delivered the next day in time for my mum and dad's 25th wedding anniversary. A special gift that they will always remember.”

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Posted 4 years ago

Hello Rebecca, Thank you for your lovely review. I'm sorry your original choices were not in stock but I'm glad you are all happy with the gifts. We hope your parents had a lovely day celebrating. If we can ever be of assistance in the future please don't hesitate to get in touch! Kind Regards, Emily

Posted 4 years ago

“Had the specific items in I needed, fast delivery and lovely service.”

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Posted 4 years ago

“Good product and quick delivery.”

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Posted 4 years ago

“Prompt response to order, even in 'lockdown'. Excellent service; small order but fulfilled to expectation. Thank you”

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Posted 4 years ago

Good Morning, Thank you for your review! We aim to respond to our customers straight away especially during this strange time. We're so glad you are happy with your order and our service! If we can ever be of assistance again in the future please don't hesitate to contact us! Kind Regards, Emily

Posted 4 years ago

“Lovely looking pen. excellent service. Very satified”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,321 reviews