Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery excellent product 👍”

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Posted 4 years ago

“Bought a pen as a gift for a friend. Arrived quicker than stated and looked great. Friend was also very happy with the gift.”

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Posted 4 years ago

“Thank you.Was very pleased with the pen.You were very quick sending it as well. The recipient (70th birthday) that I gave it to was thrilled with it.”

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Posted 4 years ago

“Very good service good product value for money”

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Posted 4 years ago

“Bought a Fisher Space Pen refill at the cheapest price I found on t'internet. Their pens were the cheapest as well. Refil works fine. They sent a complimentary bag of gummy sweets which was nice.”

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Posted 4 years ago

Hello Declan, Thank you for your review - we like to keep our prices competitive so thank you for noticing! If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“I ordered a personalised executive folder as a gift, and found this to be one of the most suitable products on the market compared with competitors. There were several different options for personalisation, which resulted in exactly what I was looking for. The product was exactly as described, arrived quickly and was well packaged. I received a fantastic service and the recipient was delighted. I would not hesitate to recommend this company.”

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Posted 4 years ago

Hello Catherine, Thank you for your brilliant review - we pride ourselves on our wide range of products and being competitive! We are very glad that you are happy with your folders and would recommend us. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards Emily

Posted 4 years ago

“Great product and delivery in a record time! The pen looks great and comes in a beautiful box. Wonderful idea for a personalised present. Thank you!”

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Posted 4 years ago

“Easy to order exactly what I was looking for. Reasonable prices and fast delivery. As they were a small gift as a thank you for my team's hard work I opted for gift wrapped. They were beautifully prese ted. Excellent customer service too for a query I had.”

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Posted 4 years ago

Hello, Thank you for your great review - what a lovely gesture for your team, we hope they all enjoyed their new gifts! Our team are always happy to go above and beyond for any request/ query no matter how small - so thank you for noticing! I will pass your feedback onto our Customer Service team. If we can ever be of any assistance again in the future please don't hesitate to get in touch, Kind Regards, Emily

Posted 4 years ago

“Great and varied choice to choose from, easy, straightforward ordering and fast delivery, what more could you ask for?”

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Posted 4 years ago

“I ordered a pen for my uncles birthday and it came within 2 days. The pen is of good quality and cane wrapped in a really nice box.”

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Posted 4 years ago

“Very well presented and nicely personalised pens. Can't fault the customer service and the prompt delivery of goods.”

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Posted 4 years ago

“Very good buy loved it”

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Posted 4 years ago

“We had been trying to source the new pastel roller ball pens by Waterman Paris for some time to test in our fieldwork at Travel Writers Online so it was wonderful to find Executive Pens Direct stocked the whole colour range. We bought two to start with and were very pleased with price and speed of delivery. From Blaydon to Devon safe and secure!”

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Posted 4 years ago

Hello Charles, Thank you for your brilliant review, we absolutely love the pastel Waterman range! Perfect for summer, we are glad you enjoy them too so far! If you like pastels we suggest the Parker pastel jotters too! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards Emily

Posted 4 years ago

“excellent - I like a free-flowing pen so perhaps a little churlish to say this is perhaps just a little too free-flowing?”

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Posted 4 years ago

“staff were very helpful and pleasant over the phone when i rang looking for refills delivery was very quick.although my order was very small i felt i was treated like someone ordering much larger”

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Posted 4 years ago

“I bought the Parker pencil as a gift and the recipient was really pleased with it and the personal note engraved. It was received in perfect condition and very quick turnaround.”

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Posted 4 years ago

“Fast shipment and helpful customer service team. Great item, i love my personalised Sonnet, thank you!”

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Posted 4 years ago

“It was a very good deal. I’m happy with the delivery and the product”

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Posted 4 years ago

“My boys bought this for their dads birthday as he works in an office. He was very impressed with the pen and the overall packaging was brilliant. And the price is even better”

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Posted 4 years ago

“I ordered a couple of Parker Pens online from Executive Pens Direct as a retirement present for a colleague. Ordering was extremely easy. When the pens arrived a a few days later, I was pleased to see how excellent the engraving was on them, and how neatly they were packaged in their bespoke box. Black pens with gold engraving looked so smart. I also received a compliment slip with a hand written note from the person who engraved and packaged them. From a family company this was a lovely touch, knowing that everything had been done personally to order and not ‘mass produced’. They have a wide range of gifts, so if you’re looking for something special, I’d recommend you consider getting something from here. John Grayson”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews