Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st rate experience in terms of quality, customer service and speedy delivery. Thank you especially for the phone order desk both knowledgeable and friendly.. Thanks IW.”

Helpful Report

Posted 3 years ago

Hello Ian, Thank you for your great review and order. I'm glad to hear you've had a positive experience with our company and our team were both friendly and helpful. We aim to provide a great experience no matter how small the request may be so it's great to hear this was provided to yourself. If we can ever be of any assistance again in the future please don't hesitate to get in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Great product. Great service. Thank you.”

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Posted 3 years ago

“Fabulous selection of pens and refills at reasonable prices. Order received promptly.”

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Posted 3 years ago

“Genuine products, fast shipping, great service provided. Highly recommended!”

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Posted 3 years ago

“Excellent service. Have ordered engraved pens a few times to give as gifts and they always look great and are very well received.”

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Posted 3 years ago

Hello, Thank you for your great review and order. I'm glad to hear that you have had such a positive experience with our company. We aim to go above and beyond no matter the size of the request so thank you for noticing - I'll be sure to pass your review onto all of the relevant departments. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“I ordered a named pen for a colleague as a gift. It arrived within a few days and she loved it. Would definitely recommend and buy again”

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Posted 3 years ago

“The pen was the perfect gift for my friend. The engraving was exquisite and the packaging was lovely and gave the gift an extra special feel. We were very very happy with the service and quality of the purchase.”

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Posted 3 years ago

Hello Val, Thank you for your order and great review. I'm very glad to hear that you managed to find a gift with our company and what a lovely choice it was! I'll be sure to pass your review onto our engraving team who will also be glad to hear you were happy with the quality of your personalised pen! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Excellent service, quick delivery, one of the few places that stocked what I wanted and reasonable delivery charge. A nice surprise of some sweets included too!”

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Posted 3 years ago

“The order was sent promptly, and the customer service professionally excellent. The pen I purchased is classic, and writes smoothly and flows rather well. And the journal is very nice and a pleasure to use. The little packet of sweets was a lovely surprise too.”

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Posted 3 years ago

“This engraved pen was a present from my grandchildren to their mother which I arranged for them. Their mum was thrilled with the pen, it was sleek and neat and mum loved it. she is studying nursing at University and uses it all the time. The pen arrived quickly and was beautifully boxed. Could not be happier with the service, thank you xx”

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Posted 3 years ago

Hi Alison, Thank you for your great review and order - what a lovely and thoughtful gift! We are so glad to hear it arrived promptly and well packaged - I'll be sure to pass all of your comments onto the relevant departments who will also be happy to hear this. If we can ever be of any assistance again in the future please don't hesitate to get in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Great service and a product at a competitive price. Can highly recommend them.”

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Posted 3 years ago

“Very fast service! Had next day delivery which arrived before 13.00pm . I will be ordering from there again!”

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Posted 3 years ago

“Fantastic service. I needed an engraved pen at short notice and received quick response to my request and item was ready really quickly and looked fab. Definitely recommend and will use the company again. Thanks”

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Posted 3 years ago

“Best place for my refills, best price and good service”

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Posted 3 years ago

“Very pleased with this order. Pens excellent and as described.”

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Posted 3 years ago

“My dad loved it!”

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Posted 3 years ago

“Good quality pens & very nicely engraved. Easy ordering service. They would have arrived on time if they hadn’t been delayed by lack of staff at Royal Mail - we had to collect them from Sorting Office.”

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Posted 3 years ago

“Brilliant product 👍 and superb service”

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Posted 3 years ago

“Pen arrived promptly well packaged and lovely engraving . Really happy with product. Will use this company again”

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Posted 3 years ago

“Genuine article, excellent quality and fast delivery. Couldn't ask for anything more.”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews