Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came immediately, best priced I could find. Beautiful website- very impressed with service. Will be coming back for more beautiful pens I saw.”

Helpful Report

Posted 4 years ago

Hello Damon, Thank you for your great review, I'm glad your items came promptly and you're happy with your new bits! We're constantly adding new products to our website so hopefully next time you spot some new pieces! If we can ever be of any assistance don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Absolutely brilliant! I wanted to treat myself to new notebooks for uni and I am so glad I chose these, the embossed course number looks so good, there are more than enough pages and the book mark and pen holding bit is great. Feels excellent quality! Also I chose the free delivery option as I wasn't in any real rush, and they came next day! Which is almost unheard of for our area even when we pay extra for next day delivery!”

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Posted 4 years ago

Hello Penny, Thank you so much for your lovely review! I'm glad your new notebooks arrived so quickly. It sounds like you're really happy with your new items! Good luck with University and we hope your new books bring you all the luck you need! If we can ever be of any assistance in the future don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Absolutely excellent service. Mine was only a small order of a Parker ball point pen and refill. The order was dispatched the same day I believe because I received by Royal Mail within two day of placing the order. Well done thank you I will not hesitate to use you again.”

Helpful Report

Posted 4 years ago

Hello Stewart, Thank you for your great review! We hope you're enjoying your new Parker products. It's great that you received it so quickly. If we can ever help you with a future order please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“As I couldn't source the cartridges I needed from local shops I went on-line and chose the site for Executive Pens. My order was delivered promptly with everything in place. I liked the included card introducing the person who dealt with my order”

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Posted 4 years ago

Hello Margaret, Thank you so much for shopping with us and leaving your wonderful review! I'm so glad you received your new catridges quickl and hope you are enjoying using them. I will pass on your message about the note to our packing team, I'm sure it will make their day. Kind Regards, Emily

Posted 4 years ago

“Although the particular pens I ordered were not in stock, Executive Pens Direct, especially Abby, were extremely helpful in offering alternatives that still got delivered the next day in time for my mum and dad's 25th wedding anniversary. A special gift that they will always remember.”

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Posted 4 years ago

Hello Rebecca, Thank you for your lovely review. I'm sorry your original choices were not in stock but I'm glad you are all happy with the gifts. We hope your parents had a lovely day celebrating. If we can ever be of assistance in the future please don't hesitate to get in touch! Kind Regards, Emily

Posted 4 years ago

“Had the specific items in I needed, fast delivery and lovely service.”

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Posted 4 years ago

“Good product and quick delivery.”

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Posted 4 years ago

“Prompt response to order, even in 'lockdown'. Excellent service; small order but fulfilled to expectation. Thank you”

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Posted 4 years ago

Good Morning, Thank you for your review! We aim to respond to our customers straight away especially during this strange time. We're so glad you are happy with your order and our service! If we can ever be of assistance again in the future please don't hesitate to contact us! Kind Regards, Emily

Posted 4 years ago

“Lovely looking pen. excellent service. Very satified”

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Posted 4 years ago

“Excellent service. Received my order very promptly and it was exactly as I had requested . Would highly recommend .”

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Posted 4 years ago

“Absolutely brilliant! Order came the next day with a personalised thank you note, and a small bag of jelly sweets! I am thrilled with the two packets of colouring pencils. Highly recommended.”

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Posted 4 years ago

Hello Sarah, Thanks so much for your review! We're really glad you love your new pencils and it arrived promptly! Hope you enjoyed the sweets! Kind Regards, Emily

Posted 4 years ago

“Product very good gift wrapped excellent”

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Posted 4 years ago

“The pen is perfect the process was smooth if there is anything that I can mention to help is the engraving was a little bit smaller than I expected but I don’t mind as I received free sweets in my delivery which made up for it. Thank you very much we’ll be using again.”

Helpful Report

Posted 4 years ago

Hello Zubair, Thank you so much for your lovely review! I will pass over your suggestion to our engraving team, sometimes certain fonts come out smaller than others so we will have a look into this! However we are glad you enjoyed your sweets and order from us! We look forward to seeing your next order! Kind Regards, Emily

Posted 4 years ago

“Absolutely fantastic service, my order arrived very quickly and in pristine condition - something I was worried about due to it being charcoal. It was a pleasant surprise receiving a handwritten note and a packet of sweets too, thank you Executive Pens Direct!”

Helpful Report

Posted 4 years ago

Hello, Thanks so much for your review! We're so glad to hear that your new charcoal products arrived safely, we always pack each parcel with care and love to give back to our customers with a thank you note and suprise! Kind Regards, Emily

Posted 4 years ago

“The pen I am very pleased with it, but as it was bought as a 70th birthday present it’s not been used yet!!”

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Posted 4 years ago

Good Morning, Thanks for your review, we're so glad you're pleased with the new pen! We hope the 70th birthday celebrations went well and they loved their new pen! Kind Regards, Emily

Posted 4 years ago

“Very speedy service, nicely gift wrapped with a personal message. The gift was for my colleague leaving and she loved the gift”

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Posted 4 years ago

“fast delivery and good prices”

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Posted 4 years ago

“Very good quality products at good prices with prompt delivery, everything that is essential from on line shopping .”

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Posted 4 years ago

“Loved my pens!”

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Posted 4 years ago

“Delighted with the goods. Services excellent. Carriage was first class, the general post office informed me when it arrived at the depot and when the parcel would be delivered. Will be using this company again.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you so much for your review, we're really glad it got to you so promptly and you're happy with your new products! Kind Regards, Emily

Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews