Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.90

4.9 Rating 3,293 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son loves the pens, they were delayed in coming but that was due to the Royal Mail. Also spoke to a lady called Abby due to the delays and she was very helpful and I would recommend them to anyone.”

Helpful Report

Posted 1 year ago

“Would recommend”

Helpful Report

Posted 1 year ago

“The range of products is great, and the delivery was fast. A problem developed with the product I bought and the customer service I received was excellent: they were able to return the pen to the manufacturer, have it repaired and sent back to me quickly during the busy Christmas period. Throughout the process, they were responsive, with regular updates to the progress of my claim, and very professional and pleasant to deal with. I highly recommend this retail business!”

Helpful Report

Posted 1 year ago

Good afternoon Mark, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt pen and our service throughout the repairing process. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Lovely gel pens - I’m a fan of gel pens any way but these ones by Sakura from Japan are absolutely fabulous. Highly recommended for artists”

Helpful Report

Posted 1 year ago

Hi Ingrid, Thank you very much for your order with us & for your 5 star review! Also, thank you so much for including a photo in your review, your drawing is absolutely beautiful! We are glad to hear that you are happy with your gel pens. Would you be happy to give us your permission to share your review/drawing on our social media and our website? Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“Great purchase item was the cheapest around and delivery was prompt. Would definitely order from them again.”

Helpful Report

Posted 1 year ago

“Under promised, over delivered. That's all that I need.”

Helpful Report

Posted 2 years ago

“Great price and quick delivery. Thank you!”

Helpful Report

Posted 2 years ago

“Not only did Executive pens have the very coloured pencils I have been looking for - Koh i noor magic pencils- but they were a good price and they came very quickly. I like the idea of winning something so I also uploaded an image onto instagram and got a friendly message back.”

Executive Pens Direct 5 star review on 13th December 2022

Helpful Report

Posted 2 years ago

Good afternoon Felicity, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Koh i noor pencils. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“I never received the ordered items due to the courier Evri (formerly Hermes) the parcel simply disappeared from their tracking system, not for the first time with Hermes. Executive pens were extremely helpful and fully refund the items and that is all anyone could ask. I hope they review their use of Evri/Hermes.”

Helpful Report

Posted 2 years ago

“This an excellent small company...knowledgeable and very pleasant to deal with. They have a very good selection on their website! My questions were answered promptly and the goods were dispatched quickly! I recommend it to anyone who is thinking of treating themselves to a new fountain pen! Thank you”

Helpful Report

Posted 2 years ago

“Bought the pens as requested for my daughter she loves them”

Helpful Report

Posted 2 years ago

“Brilliant service.”

Helpful Report

Posted 2 years ago

“Quick process and value for money”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 1 year ago

“First Class service , product arrived as promised and in perfect condition . Couldn’t be bettered in any department”

Helpful Report

Posted 2 years ago

“Very efficient firm with excellant persona; pens”

Helpful Report

Posted 2 years ago

“Fast service at a good price, the additional name lettering was of good quality worth the extra cost.”

Helpful Report

Posted 2 years ago

“Excellent value and quality as usual Good service as expected from this company Delighted.”

Helpful Report

Posted 2 years ago

“Easy to navigate website, lovely products at a good price, beautifully engraved and delivered well packaged and very fast.”

Helpful Report

Posted 2 years ago

“Beautifully etched and a pen to be proud of. I'm sure the recipient will love it and be proud to use it. Arrived very quickly too. Would use this company again”

Helpful Report

Posted 2 years ago

“Had exactly what I wanted in stock ..speedy delivery too”

Helpful Report

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,293 reviews