Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,369 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pen was an 18th birthday gift for our granddaughter. She was delighted with it especially as it was engraved. We were very pleased with the quality, the lovely presentation box and would thoroughly recommend Executive. Pens.”

Helpful Report

Posted 7 years ago

Hi Shirley, Many thanks for the great review. It is brilliant to hear that your granddaughter loved the pen and it made a great gift. If you need anything else in the future, just drop us an email. We are always happy to help. Best regards Abby

Posted 7 years ago

“Quick and simple ordering process, fast delivery and competitive prices, all go to make a wonderful experience. It would be helpful, however, to be able to see your Engraving Text, in the selected typeface, before completing the order. 😀👍”

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Posted 7 years ago

Thanks for the great review. It is always nice to hear from our customers. As for the engraving, we actually offer an engraving preview on many of our pens so that you can see how the engraving will look on the pen. You can also resize and position the engraving to how you would like it to look. We are rolling this out over more of our collection very soon. If you have any questions, just drop me an email and I will be happy to help. Best regards Abby

Posted 7 years ago

“Delighted with the quality of the pen and the engraving. Delivery was very prompt and arrived ahead of schedule.”

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Posted 7 years ago

“the order i made was delivered on time, The pen i received is very good just what i wanted,I had tried another web site but this one was much easier and faster to use”

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Posted 7 years ago

“You replaced the pencil that I had been using for many years. I found none in the lacal shops. Thank you”

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Posted 7 years ago

“Wide choice of products at keen prices. Engraving a good option which made the purchase more special for the recipient”

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Posted 7 years ago

“Excellent quality and just as described. Thank you”

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Posted 7 years ago

“Very good service, prompt efficient and Elizabeth had a fantastic understanding of what I needed. The pens came as ordered, on time and well presented. Its not often you find such superb customer service but Executive pens excelled to their credit. I would definitely buy from them again. Well done and thank you so much.”

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Posted 7 years ago

“Very helpful sales person guided me to a good product. They also helped correct my mistake witout making me feel like a pain. Product arrived well packed and looks good. Thanks !”

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Posted 7 years ago

“The range is impressive and selection a pleasure. The service and attention could hardly be better. Will be happy to recommend.”

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Posted 7 years ago

“Super quick service and the pens looked very professional. The recipients (CEO level) we're impressed 😀”

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Posted 7 years ago

“Very easy to order and swift delivery. Item exactly as expected. 10/10”

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Posted 7 years ago

“The pens are beautifully engraved & very attractively presented. I have been able to place orders quite late in the afternoon & the pen / pens have still arrived the next day. I have had nothing but courtesy & efficient service from everyone at Executive Pens Direct & I would highly recommend them to anyone. Deborah (Islington, London).”

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Posted 7 years ago

“Good product inscription on pen excellent .Ideal for our friends special gift.Easy online ordering and quick delivery .”

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Posted 7 years ago

“Looks amazing, engraving is brilliant and is great quility”

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Posted 7 years ago

“Excellent quality for the price. Made a lovely 18th birthday pressie for our Neice”

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Posted 7 years ago

“excellent service..have not used the pens gave as a gift so cannot comment on quality.”

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Posted 7 years ago

“Love my pen really classy and looks the part. Arrived quickly and was beautifully packed. Website sooo easy to use and a great choice.”

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Posted 7 years ago

“I bought an engraved Parker IM Pen set in February and less than a month later the fountain pen dried up and wouldn't work. A change of cartridge had no effect and a telephone call to Executive pens direct led to a very helpful lady saying she would email instructions to flush the pen but as yet (two days later) nothing has been received!!”

Helpful Report

Posted 7 years ago

Hi Geoff Thank you for your review. I have spoken to my colleague who sent the email fountain pen flushing instructions on Monday for you. Could you just check your emails again, and I will also resend the email now to see if it comes through this time. Please give us a call if you need any more help. Best regards Abby

Posted 7 years ago

“Stylish and good price recommend this pen”

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Posted 7 years ago

Executive Pens Direct is rated 4.9 based on 3,369 reviews