Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Great company, lovely selection and really nice packing... many thanks 😊 Really fast shipping too!”

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Posted 3 years ago

“Very quick delivery, best price I could find.”

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Posted 3 years ago

“Although we are all living through difficult times Executive Pens Direct dealt with my online order in a speedy and professional way, I was kept well informed of the order progression and hold the opinion that Executive Pens Direct put customer service at the apex of their business model. An example being that, following receipt of my order, I sent my thanks and received a very pleasant response with a personal touch. Recommended highly.”

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Posted 3 years ago

Hi George, Thank you for your great review and order. Customers are our main priority here at EPD, we wouldn't be the company we are today without you all! I'll be sure to pass your brilliant words onto our team who will be very thankful to hear of the recognition - we would much rather our customers have a name to the company instead of being a faceless corporation! If we can ever be of any assistance again in the future, please don't hesitate to get in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Order easy to make on line. Items arrive at stated time in a well packed and satisfactory state.”

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Posted 3 years ago

“Super fast service, of high-quality products.”

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Posted 3 years ago

“I was very pleased with the quick delivery of my refills. I also appreciated the little note thanking me for my order”

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Posted 3 years ago

“I received a pen and pencil set for Christmas and are very happy with these - sadly the ink was black, my preference is for blue. Ordered new blue refill so now everything is perfect.”

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Posted 3 years ago

“The order for pen refills was delivered promptly and was as requested.”

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Posted 3 years ago

“Very happy with the purchases I made, very efficient and great delivery service, the items were exactly what I wanted and great quality many thanks Lee McCall”

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Posted 3 years ago

“Briñliant service”

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Posted 3 years ago

“Found exactly what I needed, got the item delivered super fast, and there was even a little bag of Haribo sweets I'm the envelope. 10/10!”

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Posted 3 years ago

“Excellent quality products and good prices, with fast delivery and exceptional customer service. It’s a yes from me!!”

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Posted 3 years ago

“It was a pleasure to do business with this company. I saw the product online but needed to phone and check the stock position. Everything was dealt with efficiently and courteously and I received my order the following day.Highly recommended”

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Posted 3 years ago

Hello Joan, Thank you for your great review and order, I am so glad to hear your order arrived so promptly! We hope you are enjoying your new pen and I'll be sure to pass your review onto our team who will be also be glad to hear. If we can ever be of any assistance again in the future don't hesitate to get back in touch with our team who will be more than happy to help.

Posted 3 years ago

“Ordered ink cartridges for my pen and received prompt efficient service”

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Posted 3 years ago

“Excellent service. Will use again.”

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Posted 3 years ago

“Brilliant service and product. Arrived on time, as confirmed. Thank you.”

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Posted 3 years ago

“Bought for my grandson's 18th. I had it engraved and he was very pleased with it. Good quality pen and quick service.”

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Posted 3 years ago

“Excellent service keep going”

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Posted 3 years ago

“Ordered and received within 2 days. Good service. Pleased with pen. Was a gift and the recipient was delighted with it.”

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Posted 3 years ago

“I bought a Parker pen recently for my Husband's birthday. Executive Pens Direct dealt with my order very efficiently and the item was despatched the following day. I was kept notified of the progress of the order and I would recommend them.”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews