Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.90

4.9 Rating 3,293 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what I wanted very easily and great price. Easy communication and very quick delivery. Kept me informed in every stage on progress of order. Very pleased with ptgeboen purchased. Highly recommend this company.”

Helpful Report

Posted 2 years ago

Good morning Karen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt Design 01 Pinstripe Black & Sterling Silver Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Very happy, lovely gift”

Helpful Report

Posted 2 years ago

Good morning Louise, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Good morning Mandy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent product and prompt delivery thank you.”

Helpful Report

Posted 2 years ago

Good morning Ingrid, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt Design 02 Smooth Sterling Silver Pencil. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I had ordered two personalised Parker Pens for twin brothers. Not only did the gifts arrived on time, they was so beautifully gift wrapped! I am very happy with the pens & the personalised message, the pens made an excellent gift for a surprise 40th birthday. Thank so much for the delivery :-)”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pen arrived very quickly and was exactly as I wanted it. The engraving was excellent. First class service and I would certainly use Executive Pens direct again.”

Helpful Report

Posted 2 years ago

Good morning Heather, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Bailey Medalist Rollerball Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I found EPD at random on Google and am so glad I did! The website was easy to use with a really good choice. Speed of order was second to none - ordered in the morning and delivered with personal engraving done beautifully the next day. I won't hesitate to recommend you and return myself.”

Helpful Report

Posted 2 years ago

Good morning Elizabeth, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Achromatic Matte Black Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Delivered as requested. Prompt service. Customer happy”

Helpful Report

Posted 2 years ago

Good morning Keith, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Fountain Pen Ink Cartridge. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Ordered pens one was scratched contacted the customer service omg The best customer service I’ve ever had in my entire life quick instant”

Helpful Report

Posted 2 years ago

Good morning Khadija, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Brushed Metal Gold Trim Ballpoint & Rollerball Pen Set. We are very sorry that there was an issue with one of your pens, but we are glad that we were able to resolve this for you straight away. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The site to go to when only the best will do. Response excellent. Many thanks.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Single Parker Medium Quinkflow Ballpoint Pen Refill in Blue. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Absolutely thrilled with the service and product. Three engraved pens as gifts - two were left handed and the customer service was excellent in talking me through the process to ensure the engraving was the right way for those. The recipients were delighted! Thank you!”

Helpful Report

Posted 2 years ago

Good afternoon Kathy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great product. Lovely engraving, and great service. Thank you”

Helpful Report

Posted 2 years ago

Good afternoon Hayley, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Urban Vibrant Magenta Chrome Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Super quick delivery and competitively priced products.”

Helpful Report

Posted 2 years ago

Good morning Karen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent quick service and sorted minor problem very quickly. Excellent quality engraved pen for my grandson's graduation gift. Would highly recommend!”

Helpful Report

Posted 2 years ago

Good morning Helen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt Design 04 Gloss Black & Sterling Silver Rollerball Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pens are so good. They come better than I could image. I found for a Parker pen set and engraving the value was good. Would recommend exclusively Pens Direct to my family.”

Helpful Report

Posted 2 years ago

Good morning Steven, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great website with lots to choose from, chose 2 engraved parker pens for twin grandsons starting secondary school. Very pleased with pens and quality of engraving, grandsons were very impressed! Fast delivery too, wouldn`t hesitate to use again. Many thanks.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Bond Street Black Ballpoint Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The service and communication received by us from both Tom and Abby makes us wish all firms we order from work to the same standard. We hope our daughter enjoys the pens for many tears to come.”

Helpful Report

Posted 2 years ago

Good afternoon Clive, Thank you for your order with us. We are very sorry again for the issue with your order. We are glad that we were able to discuss this with you & that you accepted the partial refund from us by way of an apology. It is great to hear that you are happy with the service & communication that you received from us. We appreciate you giving us the chance to resolve the issue for you. We hope your daughter enjoys the pens as well. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent service and item was beautiful”

Helpful Report

Posted 2 years ago

Good morning Angela, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your City Desk Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I needed a well done gift for my grandson who had just got his first job- east website and the pen came very quickly - very impressed”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Bailey Black Lacquer Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pens was a gift and was well received, however I paid for fast delivery and didn’t get fast delivery. I know we had a heatwave but all other delivery companies were working that day. Update: I have since received a refund for the fast delivery which is great customer service and shows reviews are important to the company. I will use them again!”

Helpful Report

Posted 2 years ago

Good morning Jennifer, Thank you for your order with us. We are glad to hear that the gift was well received. We are very sorry for the delay with the delivery of your order. We experienced some issues with delivery on the day that your order was scheduled to arrive with you, due to the extreme weather conditions. We have now refunded your full delivery charge for you by way of an apology. We are very sorry again for any inconvenience caused. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,293 reviews