Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,371 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“I loved it and will probably order more for birthdays.”

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Posted 4 years ago

“I am delighted with my fountain pen for sketching, as well as your polite and efficient service. Vali Herzer”

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Posted 4 years ago

“It’s a beautiful pen, since it arrived I’ve only been using this pen. It was delivered very fast and overall I’m happy with the service and will order again. Thank you”

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Posted 4 years ago

Hello Sepideh, Thank you for your review and order. As a small business going though these strange times we really appreciate this! We are so glad to hear you are enjoying your new pen, we love the Cross Beverly range, it is so simple and elegant! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Exactly what I ordered delivered in 48hrs”

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Posted 4 years ago

“Easy ordering from web page, delivery quick, excellent quality and personalisation. Couldn’t ask for anything better! Thank you.”

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Posted 4 years ago

“Quick efficient service”

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Posted 4 years ago

“Excellent service, website very easy to use and delivery speedy. Product exactly as described.”

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Posted 4 years ago

“Excellent pen excellent service . The whole process went smoothly and efficiently. I would shop again and thanks for the little present with the orders, it was a nice touch .”

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Posted 4 years ago

“Efficient rapid delivery”

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Posted 4 years ago

“I ordered an ink converter for my old Waterman's pen. Ordering was easy, the item arrived within a couple of days (earlier than I expected), and included a bag of sweets! What could be better. A very efficient - and friendly - service. Thank you.”

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Posted 4 years ago

Hi John, Thank you for your great review and order. As a small business we really appreciate this during these strange times. We are glad to hear that this arrived so promptly and that you are happy with your purchase! I'll be sure to pass your review onto our team. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Very smooth process. Husband is very happy with his presnt”

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Posted 4 years ago

“I have ordered engraved pens from Executive Pens Direct 3 times recently, each as a gift. All 3 pens were despatched very promptly and each of the recipients was delighted with their gift. I will certainly use this company again”

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Posted 4 years ago

“Still not received my pen very disappointed”

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Posted 4 years ago

Hi Joanne, I am very sorry to hear you have not received your pen yet. I can see this was dispatched for you on the 31st December so we would have expected this to have arrived by now. We are aware of some areas seeing up to 2 weeks worth of delays with the Royal Mail, we of course want to resolve this situation for you straight away. I have sent you a private email to discuss this further. I apologise again for any inconvience caused. Kind Regards, Emily

Posted 4 years ago

“Excellent service as usual, which included a little bag of sweets, cute”

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Posted 4 years ago

“Large assortment, good prices, very kind employees.”

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Posted 4 years ago

“Great pen! Looks beautiful and is great to write with. The ink flows wonderfully. I was a little worried (about the pen not the company) after reading some of the reviews but I must say it’s the best pen I’ve ever bought! Customer service was first class. Quick delivery too!”

Executive Pens Direct 5 star review on 13th January 2021

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Posted 4 years ago

Hello Samantha, Thank you for your great review and order, as a small business we really appreciate both of these things. We are glad to hear you are enjoying your pen, Parker is one of the most trusted and loved brands around so it's good to see you agree. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Ordered a Scheaffer refill and being such a muppet I ordered the incorrect one. Executive pens kindly exchanged it for me with no fuss. They were extremely quick. I highly recommend”

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Posted 4 years ago

“Excellent service. Arrived earlier than expected, which was great. Pens are very good standard.”

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Posted 4 years ago

“Easy to order, prompt delivery (even had a bag of Haribo!)”

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Posted 4 years ago

“Execellent service. Quick delivery”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,371 reviews