Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,325 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Great service, value and quick delivery. Highly recommended.”

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Posted 5 years ago

“Very nice experience shopping with them. Very prompt and courteous response to querries. Thank-you for going out of the way and helping me to get my product.”

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Posted 5 years ago

“It is the second time I’ve placed an order as I thought I lost my favorite mechanical Parker pencil. The transaction/product/delivery of the product was great as the first time I placed my order!”

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Posted 5 years ago

“Purchased two leather bound note books, they arrived very quickly and well packed. The books are beautiful, the sort of stationary that is pleasure to write on and of a quality that's worth keeping. Will certainly buy again from this company. Many thanks indeed.”

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Posted 5 years ago

“Good to do business with. Helpful customer service and prompt despatch & delivery.”

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Posted 5 years ago

“Wrong colored pen case received”

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Posted 5 years ago

Hi, Please accept my apologies for any inconvenience caused. I am looking into this now for you. I will email you direct to rectify the situation and we will send the correct pen case out immediately for you. Feel free to keep the incorrect Parker pen case as a gesture of goodwill. Once again I apologise for the mix up. We will always rectify any issues and will try to make sure it doesn't happen again. Kind regards Abby

Posted 5 years ago

“Very happy with the purchase I made 10/10 . ARRIVED ON TIME VERY IMPRESSED”

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Posted 5 years ago

“Ordered three Parker Pens of the latest design, Blue Origin. Executive Pens were the best price and had them available- received 2 days after ordering. Great service, and thoroughly recommended”

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Posted 5 years ago

“Great company and super fast service 😊😊😊”

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Posted 5 years ago

“First class and very good customer service. Would highly recommend.”

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Posted 5 years ago

“I ordered 3 pens of different types - I was told by the recipient of the one that did arrive that she was very pleased with her gift. Unfortunately, the other two orders which were more expensive and sent to South Africa did not arrive and I am yet to sort out this issue.”

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Posted 5 years ago

Good Morning Sue, Please accept my sincere apologies for any issues you have had with the postal service in South Africa. We place our trust in the international postal system and of the large number of orders we send internationally, the vast majority of these arrive in good time. Unfortunately sometimes we do see a few delays and issues in some areas, which can lead to late deliveries or missed deliveries. In these instances we will always endeavour to get replacements sent out immediately and in many cases will upgrade to faster courier services as we can track end to end and have more trust in where the parcels are at any given time. I have dropped you an email this morning to rectify this situation asap. If you could let me know once you receive this email and hopefully we can get your gifts to your recipients. Once again I am very sorry for any inconvenience caused. Kind regards Abby

Posted 5 years ago

“good range of products. excellent service : prompt delivery. items well packed. postage charges fair. Overall my chosen vendor for ink and pen supplies. thanks”

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Posted 5 years ago

“My order was processed very effectively and promptly. no complaints whatsoever. Many thanks!”

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Posted 5 years ago

“Beautiful pens and nice engraving but disappointed the engraving was in gold when pen is black and chrome”

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Posted 5 years ago

“From my initual contact, the service was excellenf, thank you”

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Posted 5 years ago

“Good price, product and service.”

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Posted 5 years ago

“1st class pens & service thank you”

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Posted 5 years ago

“Ordered refills delivered before expected high quality products. A great user friendly site will certainly be using again.”

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Posted 5 years ago

“The service was very friendly and helpful with a full explanation as to why my "non-standard" order would take a little time to fulfil. Having now arrived, the pen is just what was required.”

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Posted 5 years ago

“Really happy with the trinket boxes I ordered - they're beautiful and great quality! These were a custom design and the team were really quick to respond and incredibly helpful in ensuring they turned out exactly the way I wanted. Thank you!”

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Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,325 reviews