Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the ink I ordered came very quickly as I ordered it second class and arrived quicker than expected so I was pleasantly surprised, great service”

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Posted 3 years ago

“Excellent customer service. Have used several times and always quality products and quick delivery. Good prices and choice of stock.”

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Posted 3 years ago

Good afternoon Sarah, Thank you so much for your 5-star review! We are so glad that you are happy with our customer service, it means a lot to us. Thank you for being such a loyal customer, as a small business, we always appreciate the support. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Super, personal customer service and very happy with the products delivered in good time and of excellent quality.”

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Posted 3 years ago

Good afternoon Helen, Thank you so much for your 5-star review! We pride ourselves on our great customer service so it is lovely to hear that you are pleased with it. We are so glad that you are happy with our products, delivery & quality. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“It came early, really good quality and with some free Haribos! 10/10”

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Posted 3 years ago

“Delivery was really speedy and received a pack of halloween sweets into the bargain! Thank you.”

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Posted 3 years ago

“Very quick delivery and lovely product well packaged. Would recommend.”

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Posted 3 years ago

Good afternoon Wendy, Thank you so much for your 5-star review! We are so glad that the delivery was quick for you & that you are happy with our product & packaging. It means a lot to us that you would recommend us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Unfortunately due to Brexit I was hit with an unexpected customs charge and a handling fee by An Post, which amounted to 8euro. This means that it will be too expensive for me to place further orders with Pens Direct unless there is a tax agreement in place with the Irish Government.”

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Posted 3 years ago

“perfect pen and engrave”

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Posted 3 years ago

“I ordered a pen set to be engraved for a 70th birthday present. I ordered in plenty of time thinking it may take a while to get to me but I was very surprised to receive my order within two days. Very pleased with the services and the price and will definitely come back to order any further gifts in the future.”

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Posted 3 years ago

Good afternoon Philippa, Thank you so much for your 5-star review! We are so happy that you are pleased with our service & our product. We look forward to receiving your next order! Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Extremely happy with my pen, good quality at decent price. Personalised engraving a little expensive but made the difference as this was for an 18th birthday gift”

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Posted 3 years ago

“5 stars for delivery , however as it is a Christmas gift for my son , I can't review the item properly at this time .”

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Posted 3 years ago

Good afternoon Terence, Thank you so much for your 5-star review! We are so glad that you are happy with the delivery of your order. We look forward to your proper review, we hope that your son is happy with his gift! Kind regards, Michelle

Posted 3 years ago

“Pleased to find this UK company, good choice and helpful staff”

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Posted 3 years ago

Good afternoon Jean, Thank you so much for your 5-star review! We are so happy to hear that our staff were helpful, thank you for supporting us as a small British business. Kind regards, Michelle

Posted 3 years ago

“Only had to order because some rat in the office stole my other parker pen - that being said the delivery was prompt and managed to replace it in good time. 10/10 would use again just for the tangfastics included in my parcel :)”

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Posted 3 years ago

“My pen and the engraving are really good and the sevice was excellent. Arrived quickly and also a pkt of sweets in the parcel. Only downside is that the rollerball refills compatible with the pen are out of stock . I tried several other suppliers all out of stock. Recipient hasn't received pen yet . I hope the ink in it lasts a long time”

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Posted 3 years ago

“As described, quick delivery, all good.”

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Posted 3 years ago

Good morning Gary, Thank you for your positive review! We are so glad your order arrived quickly for you & that you are happy with it. Kind regards, Michelle

Posted 3 years ago

“First time I have purchased a pen from you - easy to use website and pen arrived promptly. Given as a gift - recipent seemed delighted with it.”

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Posted 3 years ago

Good morning Craig, Thank you for your positive review! We are so glad the recipient was delighted with their pen. Kind regards, Michelle - EPD

Posted 3 years ago

“I ordered the Fisher Space pen with personalisation for a landmark birthday. It arrived prompt, perfectly packed and is absolutely perfect. The engraving is stunning and the pen just what I wanted. The extra touch of a gift of sweets was lovely! Great company, great product. Can’t recommend highly enough”

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Posted 3 years ago

Good morning Catherine, Thank you for your positive review! We are so glad that your order was perfect for you. Our talented engraving team will be happy to hear that you like the personalisation so much. Kind regards, Michelle - EPD

Posted 3 years ago

“Very helpful, easy to order; very satisfied”

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Posted 3 years ago

“I am yet to receive my order”

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Posted 3 years ago

Good morning Michael, I am very sorry that you have not received your order yet. We are going to contact you directly via email now to get this resolved for you. My apologies again for any inconvenience caused. Kind regards, Michelle

Posted 3 years ago

“Bought for a present. Arrived in good time”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews