Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,320 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Perfect for gifts! Beautiful pen and writes smoothly! Absolutely loved it!”

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Posted 4 years ago

“Very nice gift”

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Posted 4 years ago

“A few months ago I bought a Waldmann Concorde ballpoint pen in Carmel, California. At the time I bought the pen, I had no idea that refills for this pen were very rare. I could not find them anywhere. I searched the web and found that Executive Pens Direct is one of the very few who sell refills for my pen. I ordered the refill and also found a journal that I liked. EPD embossed my name on the cover and I absolutely love it. I am also thrilled with my refill.”

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Posted 4 years ago

Hello Rachel, Thank you for your great review. We are glad to hear that you were able to find refills with us! We hope you are enjoying your new journal! If we can ever be of any assistance again in the future please don't hesitate to get in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Beautiful pen, lovely engraving. Looking forward for my daughter to give it to her teacher for the support he has given her over the GCSEs period!”

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Posted 4 years ago

“Everything was fine. The only thing I did not like is that I would prefer to pay with a bank transfer, but I was told to pay via paypal. Because of that I lost some money on high currency conversion fee.”

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Posted 4 years ago

Hello, Thank you for your review - I'm sorry to hear you would have preferred a different payment method. We usually opt for PayPal as people feel more confident using that however we are more than happy to use another method instead. If you place another order with us in the future just ask our sales team who will be more than happy to accomodate this for you! Kind Regards, Emily

Posted 4 years ago

“The engraved pen arrived quickly. It was well packaged and exactly as described. It made an excellent 'big' birthday gift. I have bought several pens from EPD and they have all been superb. I would thoroughly recommend this company.”

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Posted 4 years ago

Hello, Thank you for your lovely review and being a return customer! We are very glad to hear the pen and celebrations went down well. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“I have absolutely nothing to comment”

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Posted 4 years ago

“I needed a speedy refill for my lovely trusty Visconti pen......and Executive Pens were not only the cheapest but super quick too. Will use them as my go-to now.”

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Posted 4 years ago

“Fantastic Service . Personal support . Can’t wait to order my Christmas Gifts. Thank You Dee Rowsell”

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Posted 4 years ago

“Found Executive pens direct to be very competitive in price and Very efficient”

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Posted 4 years ago

“Speedy delivery excellent product 👍”

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Posted 4 years ago

“Bought a pen as a gift for a friend. Arrived quicker than stated and looked great. Friend was also very happy with the gift.”

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Posted 4 years ago

“Thank you.Was very pleased with the pen.You were very quick sending it as well. The recipient (70th birthday) that I gave it to was thrilled with it.”

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Posted 4 years ago

“Very good service good product value for money”

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Posted 4 years ago

“Bought a Fisher Space Pen refill at the cheapest price I found on t'internet. Their pens were the cheapest as well. Refil works fine. They sent a complimentary bag of gummy sweets which was nice.”

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Posted 4 years ago

Hello Declan, Thank you for your review - we like to keep our prices competitive so thank you for noticing! If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“I ordered a personalised executive folder as a gift, and found this to be one of the most suitable products on the market compared with competitors. There were several different options for personalisation, which resulted in exactly what I was looking for. The product was exactly as described, arrived quickly and was well packaged. I received a fantastic service and the recipient was delighted. I would not hesitate to recommend this company.”

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Posted 4 years ago

Hello Catherine, Thank you for your brilliant review - we pride ourselves on our wide range of products and being competitive! We are very glad that you are happy with your folders and would recommend us. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards Emily

Posted 4 years ago

“Great product and delivery in a record time! The pen looks great and comes in a beautiful box. Wonderful idea for a personalised present. Thank you!”

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Posted 4 years ago

“Easy to order exactly what I was looking for. Reasonable prices and fast delivery. As they were a small gift as a thank you for my team's hard work I opted for gift wrapped. They were beautifully prese ted. Excellent customer service too for a query I had.”

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Posted 4 years ago

Hello, Thank you for your great review - what a lovely gesture for your team, we hope they all enjoyed their new gifts! Our team are always happy to go above and beyond for any request/ query no matter how small - so thank you for noticing! I will pass your feedback onto our Customer Service team. If we can ever be of any assistance again in the future please don't hesitate to get in touch, Kind Regards, Emily

Posted 4 years ago

“Great and varied choice to choose from, easy, straightforward ordering and fast delivery, what more could you ask for?”

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Posted 4 years ago

“I ordered a pen for my uncles birthday and it came within 2 days. The pen is of good quality and cane wrapped in a really nice box.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,320 reviews