Executive Pens Direct Reviews

4.9 Rating 3,292 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fountain pen I ordered arrived very quickly and is beautifully engraved with my daughter’s initials. Really good service, especially as I rang to ask about a missing cartridge, which was dealt with efficiently and promptly. Very impressed and highly recommended. Thank you!”

Helpful Report

Posted 10 months ago

Hi Noeline, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Great service and really helpful”

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Posted 10 months ago

Hi David, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Rollerball Pen Refills and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“The delivery was done nicely with perfection, and the engraving was also executed excellently. The finishing is just perfect.”

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Posted 10 months ago

Hi Sandeep, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Originals Orange Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Brilliant customer service and excellent products. Bought a special pen for my daughters birthday and it was even nicer in reality!”

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Posted 10 months ago

Hi Anne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Swift Neon Orange Special Edition Rollerball Pen and Legami stationery. We hope your daughter loves her new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Made an on-line purchase, had easily found all desired information. Pens arrived safely and on time.”

Helpful Report

Posted 10 months ago

Good afternoon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Monochrome Champagne Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Very pleased with the goofs and the service.”

Helpful Report

Posted 10 months ago

Hi Yvonne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“The quality of the engraved name was great, the Parker pen itself was a lovely finishing. Delivery was quick and communication was satisfactory.”

Helpful Report

Posted 10 months ago

Dear Rumaysa, Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you were satisfied with our products and services. Our team always strives to provide the perfect service to our valued customers. Its great to hear that our delivery was quick, and that our communication met your expectations. Customer satisfaction is our top priority, and we are happy that we were able to meet your needs. Thank you once again for choosing Executive Pens Direct, and we hope to serve you again soon! Best Regards, The Executive Pens Direct Team

Posted 10 months ago

“Website easy to navigate. Order arrived on time. Delighted with the pen and pencil set. Would use this website again.”

Helpful Report

Posted 10 months ago

Thank you so much for rating Executive Pens Direct with five stars! We truly appreciate your support and we're thrilled to hear that you had a positive experience with us. We're glad to know that you found our website easy to navigate and that your order arrived on time. We hope to work with you again in the future. Should you require any assistance or have any further inquiries, please don't hesitate to reach out to us. Kind regards Andrew Executive Pens Direct Team

Posted 10 months ago

“A good selection of pens at a fair price Very fast delivery Can recommend”

Helpful Report

Posted 10 months ago

Dear Tim, Thank you so much for your review of your experience with Executive Pens Direct! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team works hard to ensure a fast delivery service, so we're delighted that you were satisfied with your order's prompt arrival. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you feel there is anything else we could have done to get that extra star, please feel free to reach out as we are working hard to give the best experience we can to all our customers. Best regards, Andrew Executive Pens Direct Team

Posted 10 months ago

“Très bien, envoi rapide, petit bémol j’ai dû payer des frais de douane”

Helpful Report

Posted 10 months ago

Dear Marie-Josée, Thank you for your 5-star rating for Executive Pens Direct. We are delighted to learn that you found our service "very good" and that your order was sent quickly. We sincerely apologize for the inconvenience caused by customs fees. We do our best to provide a smooth and hassle-free shopping experience, but unfortunately customs fees are often out of our control. Your satisfaction is our top priority, and we are available if you have additional questions or concerns. Thank you again for choosing Executive Pens Direct and for your valuable feedback. Best Regards, Andrew Executive Pens Direct ----------------------------------------------------- Cher(e) Marie-Josée, Nous tenons à vous remercier chaleureusement pour votre note de 5 étoiles pour Executive Pens Direct. Nous sommes ravis d'apprendre que vous avez trouvé notre service "très bien" et que votre commande a été envoyée rapidement. Nous nous excusons sincèrement pour les désagréments causés par les frais de douane. Nous faisons de notre mieux pour fournir une expérience d'achat fluide et sans tracas, mais malheureusement, les frais de douane sont souvent hors de notre contrôle. Votre satisfaction est notre priorité absolue, et nous restons à votre disposition si vous avez des questions supplémentaires ou des préoccupations. Merci encore d'avoir choisi Executive Pens Direct et pour votre précieux retour d'expérience. Cordialement, Andrew Executive Pens Direct

Posted 10 months ago

“Excellent service for Fisher Space Pens refills: best biros ever!”

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Posted 10 months ago

Thank you for taking the time to leave a positive review of the Fisher Space Pens! We completely agree with you that the Fisher Space Pens refills are brilliant. Thanks again for your kind words, and we look forward to serving you again in the future. Kind regards Exec Pens Team

Posted 10 months ago

“A beautiful collection of pens to choose from with a wonderful choice of notepads to accompany them, all engraved if you wish, I couldn't have been more pleased with both of my items, as was my recipient, the engraving was perfect and the order arrived within a couple of days of ordering all wrapped in beautiful gift wrap. I can't recommend Executive pens highly enough, if you are looking for a special gift then look no further. Thank you Executive Pens.”

Helpful Report

Posted 10 months ago

Dear Sharon, Thank you so much for your glowing 5-star review of Executive Pens Direct! We truly appreciate your support. Its great to hear that you are delighted with our product collection. We take pride in offering a wide range of options for our customers. I'm so leased that the recipient loved the gift. Louisa takes pride in her giftwrapping, and she will be thrilled to hear your kind and appreciative words about her work. If you ever need anything in the future, please do not hesitate to reach out. Kind regards Andrew Exec Pens Team

Posted 10 months ago

“The pen itself was nice but the engraving was weird - I'd chosen the option to get it engraved front and back and it was upside down on one side of the pen, which was disappointing. No time to send it back as it was for my dad's birthday. I have given three stars as it arrived quickly and the pen was nice. But shame about the engraving!”

Helpful Report

Posted 10 months ago

Dear Romy, Thank you so much for taking the time to write such a thoughtful review for Executive Pens Direct. We appreciate your feedback and will be looking at any way we can improve our service and offering following your ideas. With regards to the engraving, we offer a product preview on the site so you can see how the product will look before you order the pen. If you need any more engraved pens, please feel free to call us and we can discuss different positions for your engraving to make sure you are completely happy with the pen set and the engraving position, or if you need it for a left-hander, which is sometimes why the engraving can look upside down. If you have any further questions or need any assistance at all, please don't hesitate to reach out to us. We are here to help and would be more than happy to assist you in any way we can. Once again, thank you for your kind words, and we look forward to serving you again in the future! Best regards, Andrew Executive Pens Direct

Posted 10 months ago

“Shipped quickly, arrived in perfect condition. Great product”

Helpful Report

Posted 10 months ago

Hi May, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Koh-I-Noor Black Mechanical Clutch Leadholder Pencil and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 10 months ago

“Very pleased with engraving”

Helpful Report

Posted 11 months ago

Hi Cherry, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Great merchandise and shipped quickly.”

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Posted 11 months ago

Hi Rebecca, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Safari Fountain Pens and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Nice pen, as advertised. Very pleased.”

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Posted 11 months ago

Hi Janice, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Superb quality pen that is a delight to use. The provisioning of the ink adapter was greatly appreciated, well done!”

Helpful Report

Posted 11 months ago

Hi Robert, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Fountain Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Ordered my pens and 2days they were delivered the engraving looks good as well, let’s hope the person they are for appreciates them but I’m sure he will”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Laque Black Gold Trim Fountain & Ballpoint Pen Set and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Had to wait a little while as there was a stock issue but I was kept informed. Items arrived very well packed and I loved my items 10\10”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

Executive Pens Direct is rated 4.9 based on 3,292 reviews