Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,318 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, lovely quality. Thank you”

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Posted 3 years ago

“Really happy with my purchase. Speedy delivery and just what I wanted.”

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Posted 3 years ago

“I bought an engraved Parker pen from yourselves to celebrate my partner becoming a maths teacher, the pen arrived swiftly and has been engraved perfectly, would highly recommend”

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Posted 3 years ago

Hello Harry, Thank you for your lovely review and order, I'm so glad your thoughtful gift has arrived so promptly and you are happy with the engraving. A personalised pen is such a lovely way to celebrate a special moment! We hope it lasts a life time. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Well pleased, good value and price, would deal again, now on my savers list, bonus of small packet of sweets was a nice touch, many thanks.”

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Posted 3 years ago

“Beautiful pen and great service. Highly recommend”

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Posted 3 years ago

“A friend bought me my Legami erasable (bear!) pen and I needed to buy some refills, they were initially out of stock but an email told me they were back in and a lovely lady helped me purchase them when my order wouldn’t go through. Excellent service.”

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Posted 3 years ago

“Hi. This was a present for my daughter’s headmaster as she leaves primary school this week. He contacted me to thank me and was delighted. Therefore I thank you.”

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Posted 3 years ago

Hi Michael, Thank you for your review and order with us, I'm glad to hear that the thoughtful present chosen by yourself and your Daughter went down well. We always love to hear stories of how gifting a pen has became a lovely memory. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Very good, reliable, predictable service!”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Very satisfied with quality and delivery time. RS.”

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Posted 3 years ago

“I have a treasured Waterman pen, been with me for the past 22years. I had tried getting a refill at WH Smith, but as with all stores the staff is minimal & they have no one with any knowledge to ask. The best they offer is hundreds of plastic wrapped refills for you to look through. I found you on line & you pointed me in the right (write!) direction. I ordered and it was with me within the day. Well done folks Jill Sweet”

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Posted 3 years ago

Hello Jill, Thank you for your lovely review and order. It's great to hear that you managed to find exactly what you were looking for with our company. It's becoming quite dificult to find refills in store now so we completely understand where you are coming from! We pride ourselves on the knowledge we have gained surrounding the pen industry over the 10 years we have been operating and we love to share this with pen enthusiasts such as yourself - no matter how small or simple the request may be! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Refills were as expected 👍 Thanks”

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Posted 3 years ago

“Speedy delivery, easy to contact and great customer service. Exceeded expectations”

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Posted 3 years ago

“I was looking for biro and rollerball gel pen refills. Vast range of types and options availabale from this seller. Identified suitable products and places order. Well packaged ans delivered quickly. I will certainly return to Executive Pens direct for further purchases.”

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Posted 3 years ago

“Brilliant service. Excellent and speedy delivery High quality engraving Great price Just delighted.”

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Posted 3 years ago

Hi Craig, Thank you for your great review and order. I'm so glad to hear that this arrived so promptly for you and that you were happy with the engraving. Our team take great care to ensure each order is perfect so thank you for noticing. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Excellent service speedily delivered and quality product”

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Posted 3 years ago

“Professional, prompt, in time and kind as well. Very happy for the service”

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Posted 3 years ago

“My order came very quickly and was exactly what I asked for. I was very pleased.”

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Posted 3 years ago

“Arrived early. Refills working well. Love them.”

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Posted 3 years ago

“Fast delivery, good engraving and nice gift wrap. Very good service”

Executive Pens Direct 5 star review on 4th June 2021

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Posted 3 years ago

Hello, Thank you for your lovely review and order, great picture too! I'm so glad to hear that you were happy with the service provided by our team and various departments - I'll be sure to pass your review onto them all! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,318 reviews