Executive Pens Direct Reviews

4.9 Rating 3,293 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 11th October 2024

Jim C

Executive Pens Direct 5 star review on 10th June 2024

Jim C

Executive Pens Direct 5 star review on 15th December 2023

Craig B

Executive Pens Direct 5 star review on 4th October 2023

Tom B

Executive Pens Direct 5 star review on 29th August 2023

Kathleen S

Anonymous

Anonymous // 01/01/2019

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“Had to wait a little while as there was a stock issue but I was kept informed. Items arrived very well packed and I loved my items 10\10”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Wanted something a little different as a present. The recipient is a music buff so I wanted musical notes engraved rather than a name. I visited their offices and discussed my requirements which were immediately translated into a screen image. A day later (despite their Xmas rush) the pens were ready for collection. Excellent friendly service - even a small bag of Haribo was included with the order, which strangely never made it to the new owner of the pens.”

Helpful Report

Posted 11 months ago

Hi Ian, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set and that we were able to fulfil your requirements for your friends' gift :) thank you for your very kind comments. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Speedy service; the pen - correctly engraved - arrived two days after ordering. Website easy to use with regards to engraving etc. Very pleased with my purchase.”

Helpful Report

Posted 11 months ago

Hi Heather, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“I ordered a nib for my Scriveiner pen, I wanted a broader nib but unfortunately the nib I was advised to order was the exact same size as the nib the pen was supplied with so a waste of time and money but the service and the quality of the nib were excellent!”

Helpful Report

Posted 11 months ago

Hi Thomas, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. I am sorry however that it was not the size you expected. Please could you get in touch if you would like this replaced. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Great customer service from the Team as always, delivery of the gift was received within a few days, thank you Team have a Happy New Year!”

Helpful Report

Posted 11 months ago

Hi Christine, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Logo Brushed Steel Ballpoint Pen and Mechanical Pencil Gift Set and our service. Thank you for your loyal custom and very kind comments. Happy New Year! Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Quick delivery. Fab purchase.”

Helpful Report

Posted 11 months ago

Hi Jackie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego pens and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“My Wife was extremely happy with her pen, very quick service, would highly recommend this company”

Helpful Report

Posted 11 months ago

Hi Darren, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Allure Pastel Pink Ballpoint Pen and our service. We're pleased to hear your wife loved her new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Arrived quickly, works well. Postage a bit steep.”

Helpful Report

Posted 11 months ago

Hi Erica, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. I'm sorry that you feel the £1.99 for tracked 48hr delivery is a bit steep but pleased that the order reached you within the expected time frame. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Ordered pen arrived on time. Really nice pen for a gift. We'll pleased.”

Helpful Report

Posted 11 months ago

Hi Charles, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Hugo Boss Contour Brushed Chrome Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Great novelty pen for my grandson's collection!”

Helpful Report

Posted 11 months ago

Hi Janet, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego 2.0 Blue Gel Pen With Minifigure and our service. We hope your Grandson loved his new pen. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“What amazing service I received from this company. I ordered Lego pens for a Christmas present for my granddaughter. Royal mail did not deliver so after 6 days I emailed to ask where they were. A gentleman called me back, he was understanding and apologised, explaining this was a problem with Christmas post. He said we will send more out immediately and fast track the parcel to you. I received the pens the very next day. My granddaughter was so pleased to open her pens on Christmas day. Thank you Executive pens direct for amazing customer service.”

Helpful Report

Posted 11 months ago

Hi Heather, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and that we were able to get your order to you in time for Christmas :) thank you for your very kind feedback. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Very good service and prompt delivery would definitely use again”

Helpful Report

Posted 11 months ago

Hi Trevor, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your order and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“The products were exactly as expected, and the service was perfect.”

Helpful Report

Posted 11 months ago

Hi Nick, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lego items and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“I have receive the pen and use it one time and then didn’t work anymore”

Helpful Report

Posted 11 months ago

Hi Marius, Thank you for your order. I'm sorry to hear that your pen has stopped working. Now that we are aware of this issue, we will contact you via email to look into this for you. Kind Regards Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Very happy with the items I ordered. They came on time and hassle free. Thank you”

Helpful Report

Posted 11 months ago

Hi Fatemeh, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami items and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Easy to order and quick delivery. Quality product.”

Helpful Report

Posted 11 months ago

Hi Carolyn, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Fisher Space Bullet - Matte Black Ballpoint Pen and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“An easy process to order on line. Plenty of updates and quick service. Product arrived on time and well presented. Couldn't ask fir a better service.”

Helpful Report

Posted 11 months ago

Hi James, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen and our service. Thank you also for your kind comments. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“Great service, great product, great price.”

Helpful Report

Posted 11 months ago

Hi John, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Matt Black Gold Trim Rollerball & Fountain Pen Set and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

“The ink is fine, delivery was good Do you do Blotting Paper, or know where we could get some?”

Helpful Report

Posted 11 months ago

Hi John, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 9 months ago

“Pens delivered within time stated and regular updates on progress of shipment. Best price I found on line that was in-stock and a good delivery time, arrived in time for me to complete my Christmas cards. Will definitely be ordering from you again.”

Helpful Report

Posted 11 months ago

Hi Wendy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sakura Gelly Roll Stardust Gel Pens and our service. We look forward to receiving your next order :) Kind Regards, Louisa Marketing @ Executive Pens Direct

Posted 11 months ago

Executive Pens Direct is rated 4.9 based on 3,293 reviews