Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,369 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a lovely quality pen and the inscription looks very nice”

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Posted 6 years ago

“Great pen, looks just how I pictured it to be! Fast delivery and great customer service!”

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Posted 6 years ago

“Easy transaction. Quality engraving and pens. Quick delivery. Very happy.”

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Posted 6 years ago

“I’m so happy with the quality. Recommended to everyone!!!”

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Posted 6 years ago

“Good condition and beautiful”

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Posted 6 years ago

“Right from my initial enquiry, Elizabeth was there advising me regarding suitable refills, availability, and costs. The UK currency conversion to $A was made for me to give me a real idea as to cost. Following the placement of my order, I was advised of the shipping date, and given a link to follow the tracking of the items whilst in transit. Over the 2018 Easter period, the movements were followed by me, and the order was delivered in Australia very soon after the Easter break.. Excellent service all the way through. Thank you”

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Posted 6 years ago

“Shopped around for a Cross pen (ended up being pens...), Executive Pens were competitive with their prices and delivery, the Pens I chose were very good value for money and have been used regularly since they arrived. The packaging of the pens was excellent, each pen in their own presentation box and they were then wrapped in bubble wrap, obviously they arrived in pristine condition. Couldn't ask for a better service, well done Exec Pens”

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Posted 6 years ago

“Excellent service and prompt delivery. Nothing negative to say.”

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Posted 6 years ago

“I was very pleased with the prompt service. The engraving on the pen was very good and I am happy to recommend this company. Satisfaction all round! It was bought as a gift which has yet to be used.”

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Posted 6 years ago

“Very happy. Pen was part of a retirement present. Very stylish .”

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Posted 6 years ago

“The service I have received from Executive Pens has been nothing short of excellent. They always respond to emails immediately and were very quick to resolve a problem I experienced with one of the pens with no quibbles. I have nothing but praise for their service. Thank you.”

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Posted 6 years ago

“A lovely pen and pencil set, beautifully engraved and delivered within the time requested. In fact, everything I asked for! Thank You.”

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Posted 6 years ago

“I made a mistake ordering, I rang up Exec Pens Direct and they immediately sorted me out and gave me a refund because my required option was cheaper than the one I'd mistakenly bought. Brilliant customer service, first class, excellent website too”

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Posted 6 years ago

“The pen I ordered, a Parker, arrived on time, beautifully packed and engraved for an extremely competitive price.”

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Posted 6 years ago

“Excellent service at the right price, with prompt delivery, thank you Executive Pens!”

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Posted 6 years ago

“Very straight forward purchase of well priced products, which were clearly dispatched early post order because the standard delivery worked speedily. Many thanks for your efforts.”

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Posted 6 years ago

“Lovely looking pens. Felt good to handle. Personalisation was lovely. The only thing I could suggest for improvement is to offer nicer boxes, maybe as an extra? I would have loved to present them in a nice wooden box.”

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Posted 6 years ago

“Just what I wanted & quick delivery”

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Posted 6 years ago

“Beautifully engraved pen, such a speedy service. Love my new pen.”

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Posted 6 years ago

“The whole process from start to finish was easy. Pens were good quality the engraving was lovely and the box they came in was of good quality too! Would highly recommend.”

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Posted 6 years ago

Executive Pens Direct is rated 4.9 based on 3,369 reviews