Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful pen case. I earned major brownie points for this gift. Thank you so much for all your help!”

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Posted 9 hours ago

“Straightforward. No nonsense. On time.”

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Posted 13 hours ago

“I bought a pen set from here and the customer service team were amazing. Tom went 'above and beyond' keeping me up to date with my order status. The pen set and engraving a beautiful. I would thoroughly recommend this company.”

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Posted 22 hours ago

“My grandson, aged 10, was over the moon with his erasable pens and his first fountain pen. Arrived promptly, great service”

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Posted 1 day ago

“Very satisfied with the service. The item I wanted was out of stock but they kept their promise to notify me as soon as the nib was available and it came back in very quickly.”

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Posted 3 days ago

“Firstly I am sorry for the delay in sending this review, when the quality service professionalism of these products. I cannot thank you enough. I now have future leaving gifts organised as a result of the personalised engraving and different pens available. Blessings to you all”

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Posted 4 days ago

“Great service and great quality products!”

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Posted 1 week ago

“Great Pen exactly as ordered, prompt delivery and excellent packaging. Very Professionally presented. I enjoyed the sweets too!”

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Posted 1 week ago

“Exceptional service! Thanks for proactively calling me and optimising my order.”

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Posted 1 week ago

“I was impressed by the wide range of options on the website, catering to every stationery enthusiast's needs. After browsing through a few, I found a Noodler’s fountain pen that seemed perfect for me. The ordering process was smooth, and my pen arrived on time. I was thrilled to own a fountain pen again after years, but as mentioned in the description, it had a slight odour. I read online that airing it out in the sun would help, so the next day, without having used it, I placed it on my balcony. Unfortunately, a curious bird mistook it for food and attempted to fly off with it. Realizing its mistake, it dropped the pen from at least three stories high, and it fell down on the pavement, making it completely unusable. Of course, this was no fault of Executive Pens Direct, but since I never got the chance to actually use the pen, I reached out to customer service, hoping they might take pity on my rather bizarre misfortune. Unfortunately, they couldn’t offer a replacement. I’d love to repurchase, but for now, that particular pen is out of stock. Hopefully, it returns soon!”

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Posted 1 week ago

“Bought a Parker pen as a gift to a colleague who was retiring. Paid extra for engraving and gift wrapping. Product arrived on time, and wonderfully engraved and wrapped. Recepient was thrilled. No product or service issues on my end. Thumbs up.”

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Posted 1 week ago

“A small order, but carried out with courtesy and thoughtfulness. A Company I shall return to.”

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Posted 1 week ago

“I can only recommend. Had issue with my order delivery and they were friendly and responsive and everything worked out perfectly”

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Posted 1 week ago

“The purchasing process was smooth, the pens have arrived on time. All is Good!”

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Posted 1 week ago

“The online store had a great variety of Legami pens & cases. My 10 year old niece was very happy with them. Communication & delivery were excellent.”

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Posted 1 week ago

“good and prompt service. the pen i ordered works well [lamy] so i am planning to buy one or two more and some nice ink .i would recommend these guys.”

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Posted 1 week ago

“Bought as a present. This was a beautiful pen for a lady. Engraving wass a bonus to personalise. Nicely done. Very sleek and classic pen. Great service too. Easy with ordering and delivery was efficient. Had gift wrapping which was done very nice.”

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Posted 2 weeks ago

“Excellent service. My enquiry was answered and resolved within 2 hours. Waterman pen set was delivered the following day very well gift wrapped. Thé gift was much appreciated. I highly recommand Exécutive Pens Direct”

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Posted 2 weeks ago

“These guys are aboslutely top of their game at what they do. Customer Service is first class as is communication and quality of product. Wouldnt hesitate to recommend.”

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Posted 2 weeks ago

“I used the services of Executive Pens Direct to buy a pen and pencil set as a Christmas present. The customer service over the phone was excellent and they did everything they could to ensure my order was delivered before Christmas which I genuinely appreciated. Would definitely recommend.”

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Posted 2 weeks ago

Executive Pens Direct is rated 4.9 based on 3,363 reviews